Archive for the ‘communication’ Category

Social Media in Higher Education and Beyond

April 27th, 2010 by Cristina Costa
Social Media in Higher Education and Beyond New forms of collaborating and developing team work A presentation for the interdisciplinary seminar “Future Social Learning Networks” at the University of Paderborn and the Knowledge Media Research Center in Augsburg. Tag for this event is #fsln10 Below is a voicethread with some ideas about Social Media for collaboration [...]

Teenagers and Mobile Phones

April 21st, 2010 by Graham Attwell

Antother fascinating study from the Pew Internet and American Life Project on Teenagers and Mobile Phones. As I have said before, I wish we had such a similar research project in Europe.

It is well worth reading the full report. But here are just two sets of figures to give an idea what the survey is about:

Of the 75% of teens who own cell phones, 87% use text messaging at least occasionally. Among those texters:

  • Half of teens send 50 or more text messages a day, or 1,500 texts a month, and one in three send more than 100 texts a day, or more than 3,000 texts a month.
  • 15% of teens who are texters send more than 200 texts a day, or more than 6,000 texts a month.
  • Boys typically send and receive 30 texts a day; girls typically send and receive 80 messages per day.
  • Teen texters ages 12-13 typically send and receive 20 texts a day.
  • 14-17 year-old texters typically send and receive 60 text messages a day.
  • Older girls who text are the most active, with 14-17 year-old girls typically sending 100 or more messages a day or more than 3,000 texts a month.
  • However, while many teens are avid texters, a substantial minority are not. One-fifth of teen texters (22%) send and receive just 1-10 texts a day or 30-300 a month.

Once more, of tjose who owned mobile phones:

  • 83% use their phones to take pictures.
  • 64% share pictures with others.
  • 60% play music on their phones.
  • 46% play games on their phones.
  • 32% exchange videos on their phones.
  • 31% exchange instant messages on their phones.
  • 27% go online for general purposes on their phones.
  • 23% access social network sites on their phones.
  • 21% use email on their phones.
  • 11% purchase things via their phones.

Radio days

March 9th, 2010 by Graham Attwell

Through the Mature project I have been invited to submit a proposal for a lecture or workshop for the JTEL Summer School to be held in Ohrid in June. The JTEL summer schools, the publicity claims, usually attract about 80 researchers, providing an exciting forum for cross-disciplinary dialogue, fostering new research collaborations and partnerships, and an opportunity for the next generation of TEL researchers to gain insight from leading experts in the field.

The summer school is being organised by the Stellar network and proposals were asked to explain how they contribute to the network’s three Grand Challenges:

  • Connecting learners
  • Orchestrating learning
  • Contextualising learning environments

So here’s my proposal. I enjoyed writing it and if anyone else is interested in us running such a workshop juts get in touch.

Short description

The workshop will focus on the use of internet radio in education.

1) An exploration of the use of media (and particularly internet radio and television) for learning and shared knowledge developmentThis will include looking at issues such as:

a) The appropriation of media

b) The change from passive media to interactive Web 2.0 supported media and the changing distinctions between broadcaster/program planner and listener/consumer.

c) How media such as radio can support the development of online communities

d) The use of media to bridge contexts and provide spaces for exploration and shared meaning making.

2) A practical hands on session on how to plan develop and broadcast live internet media. This will include storyboarding, interviewing, finding Creative Commons licensed music, making jingles, mixing and post processing, directing and producing and using the technology for live broadcasts.

3) The third session is planned to take place in a lunchtime or evening session. This will be a live 45 minute to one hour broadcast “Sounds of the Bazaar – Live from Ohrid”. It is hoped to involve all summer school participants in the broadcast. The broadcast will be publicised in advance through iTunes, Facebook, Twitter and other social software platforms. It is also intended to use the boradcast to link to other researchers in TEL from around the world not able to be at the summer school. The programme will be recorded and made available through the Summer School web site, the Mature project web site, the Pontydysgu web site and through iTunes.

Contribution to the Grand Challenges agenda

The workshop is primarily designed to contribute to the Grand Challenge of Contextualising virtual learning environments and instrumentalising learning contexts.

Live internet radio provides both a shared context and space for learning, with universal reach outside of institutional or national boundaries, whilst at the same time allowing individual to collectively contribute to the development of shared artefacts, which in themselves can become part of the repertoire of a community of practice. Radio also offers a means of actively engaging learners in a community and through appropriation of what was a push (or broadcast) media, through merging with Web 2.0 tools and standards allows community participation and self expression.

Developing a Pedagogical Framework for Web 2.0 and social software

February 17th, 2010 by Graham Attwell

Earlier this week, I wrote a post on issues in transitions between school and work, school and university and university and work. This is part of Pontydysgu’s ongoing work on the recently launched (no web site yet) G8WAY project. the project seeks to use social software to help learners in transitions. We are working at the moment on developing a Pedagogical Framework.

This is not so easy. I used to rail against the idea that educational technology is pedagogically neutral as so many vendors used to say. All technology has affordances which can facilitate or impair different pedagogical approaches. And whilst the educational technology community has tended to espouse constructivist approaches to learning, the reality is that most Virtual Learning Environments have tended to be a barrier to such an approach to learning.

However Web 2.0 and social software opens up many new possible approaches to learning, largely due to the ability for learners to actively create and through collaboration and social networking. But teachers constantly ask what software they should use and how they can use it in the classroom. What software is good for what pedagogic approach, they ask?

The idea of the G8WAY framework is enables us to map onto digital media and e-tools with regard to their learning characteristics, such as thinking and reflection, conversation and interaction, experience and activity or evidence and demonstration. This can then be used as the basis against which to benchmark pedagogical principles for any particular learning scenario developed within G8WAY.

So, for example, a learning activity that enables learners to reflect on their experience, say for example, in a work-based learning context – would map to ‘thinking and reflection’ and ‘evidence and demonstration’. In contrast, a learning activity that supported collaboration would map to the first three characteristics. Of course any one individual using this schema would map particular instances differently, depending on their interpretation of the framework and the context of use of the tools; the point is this framework provides a useful schema to think about tools in use and how they map to different characteristics of learning.

This seems a useful approach – the question is how to do it? Does anyone have any references to previous approaches like this?

Social networking in the real world

February 16th, 2010 by Graham Attwell

One thing we know about social networking is that it doesn’t stay still. Witness the decline of Bebo and My Space, which only two years ago looked all conquering. Now Facebook is in its zenith but how long will this prevail?

I am interested in the connections between the different affordances of social network sites and how we communicate (both on-line and face to face).

My Space was above all a site to talk about music and for bands to communicate with us and with each other. In those terms it remains highly stressful.

Facebook could be said to inherit the mantle of Friends Reunited. Whilst the latter sought just to allow us to stay in touch (or get back in touch) with friends from school or university – interestingly the attempt to extend it to the workplace didn’t really take off – Facebook started out primarily as a place to connect with present friends in college or university. Even following its expansion outside education the principle remained the same – friends mutually followed each other with both having to consent to the connection. Twitter changed all that by allowing non reciprocal connections i.e. I can follow people without them following me. And people rapidly grew long lists of followers. Different people use Twitter in different ways. For me, it is a great resource repository – an informal, real time feedreader if you like. And despite the long running debate as to whether Twitter is killing blogging, I find myself reading more blogs as a result following links in tweets.

Bit I wonder if the social is missing somehow from these social networking services. In an article in Wired Magazine, Clive Thompson says:

socializing doesn’t scale. Once a group reaches a certain size, each participant starts to feel anonymous again, and the person they’re following — who once seemed proximal, like a friend — now seems larger than life and remote. “They feel they can’t possibly be the person who’s going to make the useful contribution,” ….. So the conversation stops. …. At a few hundred or a few thousand followers, they’re having fun — but any bigger and it falls apart. Social media stops being social. It’s no longer a bantering process of thinking and living out loud. It becomes old-fashioned broadcasting.

In that respect I think the rise of ‘extreme; social networking site Chatrouette is interesting. According to the Guardian newspaper:

Chatroulette, which was launched in November, has rocketed in popularity thanks to its simple premise: internet video chats with ­random strangers.

When users visit the site and switch on their webcams, they are suddenly connected to another, randomly chosen person who is doing precisely the same thing somewhere else in the world.

Once they are logged in together, chatters can do anything they like: talk to each other, type messages, entertain each other – or just say goodbye, hit the “next” button and move on in an attempt to find somebody more interesting.

Perhaps predictably, Chatroulette is reportedly host to “all sorts of unsavoury characters” and the Guardian quotes “veteran blogger Jason Kottke, who has spent years documenting some of the web’s most weird and wonderful corners, tried the site and then wrote about witnessing nudity, sexual activity and strange behaviour.”

But I wonder in Chatroulette is a sign of us wanting to use the internet as a social space to meet new friends, in the way we might face to face in a bar or at a party. Despite the attempts of Mr Tweet or of Facebook to introduce us to new people, they lack the randomness and intimacy of human face to face serendipitous encounter.

And I wonder too if that may be some of teh thinking behind the new Google Buzz social networking service. I can’t find the link now, but when I first looked at Buzz (in the pub!) on my mobile phone, there was a tab for ‘local’ allowing me to specify the geographical radius for activity I wanted to see. Along with us wanting to recreate the opportunity for meeting new friends, I think the future for social networking may be local, with us wanting to use such services to be able to find out what is going on around us, at a distance in which we can physically reach.

So as social networking becomes part of our everyday life, it may be that we want to  integrate it into our everyday physical spaces, rather than extend the range of the everyday to unreachable zones of cyberspace.

Just an idea.

Organising online meetings

February 10th, 2010 by Graham Attwell

Comments and informal discussions about my past post on virtual classrooms and online simultaneous meeting platforms seem to confirm my feelings. Adobe Connect is seen as very good, but also very expensive. Elluminate is also pretty good, but also costs money. DimDim and other Flash based systems are trying – but the audio is extremely unreliable. I was interested to see today that Scribblar is adding skype support to its platform – although at the moment only for one to one communication.

For meetings, I still think FlashMeeting, free and supported by the UK Open University, is the best of the bunch. The design does not really scale for large groups, neither is the feature set particularly extensive. But it is adequate and functional for project meetings.

Last week we were asked if we could support a board meeting of VETNET, the vocational education and training network of the European Educational Research Association (EERA). With little funding not all the members could afford to travel to a meeting in Germany. Around seven would be present face to face, but would it be possible to link in with four more members online?

Of course there are wonderful video conferencing suites which make this very easy. But once more they cost money. How could this be done on the cheap?

We used FlashMeeting. The remote participants simply logged in as usual from their computers using headphones for audio. All but one also has a webcam. In the face to face meeting we used a video camera with a gun microphone and projected the Flash meeting with a data projector onto a screen.

At first everyone was a bit concious of the technology and we made a few mistakes with people speaking when the microphone feed form the camera was not being broadcast into online meeting. But soon people seemed to forget the technology and the meeting was highly productive.

For Angelika Wegscheider, the EERA Administrator / Geschäftsführung from the European Educational Research Association and based in Berlin, it was the first time wshe had taken part in such a meeting. Afterwards she commented: “I would also like to thank your for having me virtually in your board meeting. Two reflections on this: I found it fascinating how much I felt to actually “be” in the meeting. I did most of the previous skype and online meetings without a camera and was surprised what value was offered when almost everybody is using a camera.

What I felt a bit difficult – and this might be lack of experience with meetings like that – is the following: if you speak as a virtual participant you see the same picture as all others – which is you yourself. I a way this is irritating, because you do not reactions of others on what you said. You have no means to check if people got your point. On telephone the second signals understanding with small words, in face to face you have body language in addition. Having none of both, mislead me in talking longer and explaining more than was probably necessary ….”

Angelica’s feedback is interesting. Not only do we need better technology, but we also have to look at how we can organise such meetings to overcome some of the social limitations of online meeting software,

Winter School – some thoughts #JTELWS2010

February 9th, 2010 by Cristina Costa
I have just come back from the Joint Technology Enhanced Learning Winter School. It brought together young and senior researchers in the field of TEL in meaningful discussions. It was great fun too. Each day new topics were introduced and there was an effort to make the sessions as much interactive as possible. In [...]

Technical woes – do online meeting systems really work?

February 8th, 2010 by Graham Attwell

I spent a lot of time yesterday evaluating ‘virtual classrooms’ or spaces for online simultaneous communication.

The background: over the last two years I have recognised, presented and participated in a considerable number of seminars, workshops and conferences using Elluminate. Whilst it has its bad days, in general Elluminate is reliable and I am fairly confident in getting people online and in facilitating communication on the platform. So when I was asked to help organise an online course for careers guidance professionals, I based it around a mix of self directed activities using PBWorks and simultaneous online sessions in Elluminate.

Then came the problem. Elluminate is a Java based application and requires both Java to be installed and the opening of a couple of ports which are sometime closed by systems administrators. Indeed the ports had been closed but that obstacle could be overcome. But, for one reason or another (I am not quite sure what), the application could not be got to run on Windows XP machines on the clients network. So I was left looking for an alternative.

First on the list was Net Webinar. I was not much taken by this given the web page marketing hype (and the price) but we had been recommended to use it by our client. It is Applet based avoiding the need for Java or downloads and I could set up a free month’s trial. The application seemed very much to emphasise the role of the presenter. There was no shared whiteboard and the main role of participants seemed to be to ask text questions. Sadly last night the person I was collaborating with was unable to access the webinar I set up (I suspect an issue with Windows 7 netbook version). Today I tried again with another colleague and it all worked quite well but I couldn’t hear any audio from her. The manual is also curious, seeming to focus more on toll paid telephony than anything else!

Next we looked again at Flash meeting. Although I use it regularly for project meetings I had never tried it with the whiteboard and tools enabled. For interactivity, this requires each user to have their own account. Furthermore the design does not really work, neither are the presentation tools far developed. Flash meeting is as the name suggests a meeting tool, I think.

On to DimDIm. I like the design, although functionality is limited by only five microphones being available. And the big failing of many of these system seems to be that the Flash system they use is unreliable. When switching between modes – whiteboard, presentation etc. it seemed to do things to my audio. And this morning, trying it amongst three of us, one person could hear everyone, whilst two of us could not hear each other. Promising but two buggy to risk with a non techie audience.

At this point I tried a skype shout out. The first reply was from Nergiz Kern. “NergizK @GrahamAttwell @cristinacost Maybe a bit unconventional but what about http://www.scribblar.com/ ? (If all else fails).” I liked the approach , unconventional or not. But once more the audio failed miserably. On skype someone (by now I have forgotten who) recommended WizIQ. oh dear, the moment I tried to invite Cristina Costa (who by now I had inveigled as a fellow tester), the whole site went crazy on me. Things were moving all over the place. More Flash problems I suspect. Another one ruled out.

I tried another two systems this morning. Similar results. With he notable exception of Flash meeting, the implementation of Flash in these systems seems very buggy. It might work on a good day for most people. Or it might not. And even in Flash meeting we spend a lot of time saying “can you hear me.”

I didn’t try Adobe Connect. I cannot afford it. And the trial version is too limited to use for the sessions I am trying to organise. It should also be remembered that Elluminate is not free – it is just that I am lucky to have access to an install.

So my conclusion – Flash doesn’t really work. And none of the free systems are yet good enough for working with non technical first time users. Disappointing really. My latest thinking is to re-jig the session and use an embedded slidecast, along with an embedded chat room in PBWorks. It is all free and with a bit of luck and a following wind it might work. Or perhaps to use Edmodo.

I’d be very interested to hear of your experiences of using these, or any other online seminar or workshop tools.

Is the way we are using Twitter changing?

January 21st, 2010 by Graham Attwell

I was idly wasting time reading my twitter stream and it occurred to me that I seem to be getting less tweets these days. So I twittered out “Is it my impression or do i get less tweets these days. Following more people so are they just tweeting less?: And in the wonderful way that twitter works back came a reply from @paulbrichardson: “I am getting fewer tweets too. But there is more substance to them – usually expressing or referencing an idea..” This was quickly followed up by “Worried that my last tweet points to an attempt at a taxonomy of tweets. I am definitely not going there though…” And of course @tmartinowen couldn’t resist the bait: “here is a totally unsubstantial tweet – just to keep the classification going – or does the parenthesis give it substance?”

Nor would I wish to risk a classification. But there do seem to be a few things going on in the way we are using twitter (or at least the people I follow). There are far less of the straight forward “good morning Twitterverse” or “had a great lunch” or “tired and going to bed now” type tweets. u suspect this was a leftover from the Facebook status update days (in the same way few people are bothering to update their skype status nowadays). Have we simply become bored with our own mundane lives?

And Paul is right – most of the tweets I receive do seem to be on points of substance and many point to a resource. This may be due to the increasing use of sophisticated Twitter clients and to cross application linking through the API (e.g posting Diego links to twitter). Twitter is becoming a rich repository of links to resources. However discovery remains problematic and harvesting is tricky due to lack of longevity.

This is all to the good. But I am increasingly missing the social nature of Twitter which also seems to be on the wane. We are using twitter for reporting and shouting out but does it still retain the social and collaborative nature of its early days? Of course there remain the odd maverick – @johnpopham’s #uktrains series is strangely compulsive.

A further trend is to increase the ability of machines to read twitter through hash tag taxonomies. As reported in the ReadWriteWeb a group of hackers ” in collaboration with Project EPIC, developed a new syntax to make it easier for computers to read tweets from areas that are affected by a disaster. If adopted widely, this new hashtag-based syntax will make it easier to automatically extract data about locations or the status of a road or person.”

But as comments on the blog pointed out such taxonomies are far from people friendly. is there a trade off between machine readable functionality and human and social uses of media?

Twitter is an interesting platform because of the wide affordances in its social use. The changing ways in which we are using Twitter may point to the evolution of the use of wider social media in the future.

Anyway – time to send a tweet announcing this post :)

Projects, groups, networks, collaboration, sharing and social software

January 20th, 2010 by Graham Attwell

Pontydysgu is involved in a number of European projects. Typically, these projects involve partners from five or more organisations in different countries working together around a hared work plan. Projects can last from two to four years.

One of our main roles is to provide technologies to support project development. This is not unproblematic.

Whilst three or four years ago most projects were content with a simple web page giving access to project objectives and results, we have been trying to use technology to improve collaboration between the partners, who due to distance will usually only meet face to face two or three times a year.

Levels of experience and confidence in technologies varies greatly.

One of the biggest changes in the last two years has been the use of Skype and Flash Meeting for regular audio and video communication between meetings. Both are far from ideal. ‘Can you hear me?’ is still the most common sentence to be heard in many of these meetings. Talking participants through the Windows microphone and video set up panels is still a pain. But overall the use of such simultaneous communication tools has changed both the form and intensity of collaboration.

We have also seen a slow move towards using multimedia. The days when the outputs of projects were limited to downlaodable Word or PDF files is passing. More and more project members are experimenting with podcasts and video, although once more levels of expertise and confidence vary greatly.

Platforms have remained problematic. We experimented with ELGG and Joomla before moving to WordPress. The problem with all is that they were really too difficult for project participants to use. We largely failed to break the pattern to project partners ending us their content to put on the site. And without regular participation, project web sites remained largely static, with only flurries of activity as they were updated.

We have also experimented with social software platforms including Ning and Facebook. Ning is relatively easy to use, although limited in terms of design etc. And critically you lose control over your own data, when using externally hosted applications. Facebook groups are great for notification of events etc. but offer little else. Ownership issues are even more problematic.

We have also initiated a number of bulletin boards but these once more require a critical mass of activity before they really become of social use.

The reason we have looked at these platforms is the desire for more sociability in platforms for projects. That includes the look and feel and ease of use, but especially the foregrounding of presence. Who are the members of a project or network. Who are they working with? What are their interests and what are they doing? WordPress blogs are great but the reality is that few participants can be dissuaded to blog regularly on a project platform.We customised WordPress with a plug in called Freefolio and that helped in terms of showing presence but it was still hard showing participants remotely how to use the back end of WordPress.

Our latest experiment is with the Network for Trainers in Europe website.

The Network has the following aims:

  • Provide an opportunity for exchanging experiences and knowledge though an easy to use web portal. Enable policy makers, managers and trainers to access ideas, materials and opportunities for professional development.
  • Undertake a small-scale survey of the work of trainers and their professional support.
  • Provide access to research and ideas through the organisation of workshops and on-line conferences.
  • Enhance the quality of support for trainers by sharing effective practice.
  • Stimulate new approaches to the training of trainers related to the concept of lifelong learning, knowledge sharing and peer learning.
  • Encourage researchers and trainers to share information and materials based on practical experience.
  • Bring together research and practice from different projects and initiatives throughout Europe.

Essentially the network is designed to bring people interested in the training and support of trainers together to share materials and experiences. We have migrated from the previous WordPress Freefolio site to Buddypress. And although the site is by no means finished (especially the stylingl, NB setting up new accounts is suspended at moment but will be back on by the weekend), I am enthusiastic about the potential of Buddypress. Firstly Buddypress is centred around people and the activities of members, offering much functionality often associated with commercial social software sites. secondly it is easy to use, with little need for users ever to go to the back end. thirdly, through the affordances of the individual and group wires (walls), friending etc. it makes it easy for members to contribute through gesturing rather than being forced to write substantial blog posts.

The proof of the pudding is of course in the eating. Will members use the new site. To some extent that will depend of what activities the project undertakes. But it will be very interesting to see if the use of a full blown social networking application can lead to enhanced communication and collaboration between researchers and trainers drawn form every European country.

  • Search Pontydysgu.org

    News Bites

    2012 Horizon report

    An advance copy of the the NMC Horizon Report 2012 K-12 Edition, due to be launched on June 14, identifies mobile devices and apps and tablet computing as technologies expected to enter mainstream use in the first horizon of one year or less. Game-based learning and personal learning environments are seen in the second horizon of two to three years; and augmented reality and natural user interfaces emerged in the third horizon of four to five years.


    OER Quality

    A new project is attempting to define quality standards  for open educational resources in higher education; this is part of the OER Quality Project, a joint research between the universities of Barcelona, Santiago de Chile and the University of London.

    The researchers for this project are lecturers and academic librarians and aim to define a set of quality standards and develop a good practices guide both for content design and for  indexing open educational resources in institutional repositories.

    They are looking for university lecturers, readers or professors (distance learning lecturers welcome too) willing to answer 2 surveys  (20 minutes each) and to evaluate a set of OERs, according to certain guidelines and criteria, which will take 30 minutes to answer. To participate, please register here.


    Hangouts on Air

    Personally I am not a great fan of Google+, although as Google increasingly integrates its different services it is hard to avoid. But, as Stephen Downes points out in the ever valuable Oldaily, citing an original blog post by David Andrade, “by far and away the best thing about Google+ is the Hangout feature, essentially a way to have a videoconference with ten of your friends. This latest upgrade allows you to broadcast your Hangouts to as large an audience as you want. “With Hangouts on Air, you will be able to broadcast yourself publicly to the entire world, see how many viewers you have, and even record and reshare your broadcast. The public recording will be uploaded to your YouTube channel and to your original Google+ post.”

    With free skype video calls limited to two people and the increasing cost of proprietary synchronous elearning platforms like Blackboard Collaborate, Hangouts could become the system of choice for open online courses.


    Gadgets and widgets

    The Dutch SURFnet have announced the ‘Edu-Socializing Seminar’, to be held in Utrecht, the Netherlands, on June 12th and 13th. They say “Gadget and widget technology is gaining momentum in the Research and Educational community. Projects like the Role Project, Apache Rave, Sakai OAE and OpenConext implement and deploy these technologies, showcasing the possibilities and benefits of such loosely coupled and distributed environments. The projects address a wide variety of needs from within the community like, among others, personalized learning environments, mashing web and social content, distributed learning and online collaborations.

    The event seeks to explore trends and foster these developments internationally, by bringing together experts from different fields into one event and joining them in a community. With interactive sessions the workshop wants to enable sharing of ideas and knowledge. At the same time the event wants to trigger new developments. With dedicated breakout sessions, common challenges can be addressed and solutions can be targeted.”

    More details on the seminar wiki page.


    ECER 2010

    The keynotes, videos, radio shows and interviews from the ECER 2010 Conference in Helsinki:

    On the ECER 2010 website.

    Taccle handbook for teachers order form

    Here you find the Taccle handbook for teachers order form.

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