Web 2.0 and Bricolage

Web 2.0 applications and social software mark a change in our use of computers from consumption to creation. A series of studies and reports have provided rich evidence of the ways young people are using technology and the internet for socialising, communicating and for learning. Young people are increasingly using technology for creating and sharing multi media objects and for social networking. A Pew Research study (Lenhart and Madden, 2005) found that 56 per cent of young people in America were using computers for ‘creative activities, writing and posting of the internet, mixing and constructing multimedia and developing their own content. Twelve to 17-year-olds look to web tools to share what they think and do online. One in five who use the net said they used other people’s images, audio or text to help make their own creations. According to Raine (BBC, 2005), “These teens were born into a digital world where they expect to be able to create, consume, remix, and share material with each other and lots of strangers.”

Such a process of creation, remixing and sharing is similar to Levi Struass’s idea of bricolage as a functioning of the logic of the concrete. In their book ‘Introducing Levi Strauus and Structural Anthropology’, Boris Wiseman and Judy Groves explains the work of the bricoleur:

“Unlike the engineer who creates specialised tools and materials for each new project that he embarks upon, the bricoleur work with materials that are always second hand.

In as much as he must make do with whatever is at hand, an element of chance always enters into the work of the bricoleur……

The bricoleur is in possession of a stock of objects (a “treasure”). These possess “meaning” in as much as they are bound together by a set of possible relationships, one of which is concretized by the bricoleur’s choice”.

Young people today are collecting their treasure to make their own meanings of objects they discover on the web. In contrast our education systems are based on specialised tools and materials.

Social networking

It is not only young people who are using social networks for communication, content sharing and learning. A further survey by Pew Internet (Lenhart, 2009) on adults use of social networking sites found:

• 79% of American adults used the internet in 2009, up from 67% in Feb. 2005
• 46% of online American adults 18 and older use a social networking site like MySpace, Facebook or LinkedIn, up from 8% in February 2005.
• 65% of teens 12-17 use online social networks as of Feb 2008, up from 58% in 2007 and 55% in 2006.
• As of August 2009, Facebook was the most popular online social network for American adults 18 and older.
• 10-12% are on “other” sites like Bebo, Last.FM, Digg, Blackplanet, Orkut, Hi5 and Match.com?

Lest this be thought to be a north American phenomena, Ewan McIntosh (2008) has provided a summary of a series of studies undertaken in the UK (Ofcom Social Networking Research, the Oxford Internet Institute’s Internet Surveys, Ofcom Media Literacy Audit).

The main use of the internet by young people, by far, is for learning: 57% use the net for homework, saying it provides more information than books. 15% use it for learning that is not ’school’. 40% use it to stay in touch with friends, 9% for entertainment such as YouTube.

Most users of the net are using it at home (94%), then at work (34%), another persons house (30%) or at school (16%). Only 12% use public libraries and 9% internet cafés. Most people’s first exposure to the web is at home.

A further survey into the use of technology for learning in Small and Medium Enterprises found few instances of the use of formal educational technologies (Attwell, 2007). But the study found the widespread everyday use of internet technologies for informal learning, utilizing a wide range of business and social software applications. This finding is confirmed by a recent study on the adoption of social networking in the workplace and Enterprise 2.0 (Oliver Young G, 2009). The study found almost two-thirds of those responding (65%) said that social networks had increased either their efficiency at work, or the efficiency of their colleagues. 63% of respondents who said that using them had enabled them to do something that they hadn’t been able to do before. The survey of based on 2500 interviews in five European countries found the following percentage of respondents reported adoption of social networks in the workplace:

• Germany – 72%
• Netherlands – 67%
• Belgium – 65%
• France – 62%
• UK – 59%

Of course such studies beg the question of the nature and purpose of the use of social software in the workplace. The findings of the ICT and SME project, which was based on 106 case studies in six European countries (Attwell, 2007) focused on the use of technologies for informal learning. The study suggested that although social software was used for information seeking and for social and communication purposes it was also being widely used for informal learning. In such a context:

• Learning takes place in response to problems or issues or is driven by the interests of the learner
• Learning is sequenced by the learner
• Learning is episodic
• Learning is controlled by the learner in terms of pace and time
• Learning is heavily contextual in terms of time, place and use
• Learning is cross disciplinary or cross subject
• Learning is interactive with practice
• Learning builds on often idiosyncratic and personal knowledge bases
• Learning takes place in communities of practice

It is also worth considering the growing use of mobile devices. A recent Pew Internet survey (Lenhart et al, 2010) found that of the 75% of teens who own cell phones in the USA, 87% use text messaging at least occasionally. Among those texters:

• Half of teens send 50 or more text messages a day, or 1,500 texts a month, and one in three send more than 100 texts a day, or more than 3,000 texts a month.
• 15% of teens who are texters send more than 200 texts a day, or more than 6,000 texts a month.
• Boys typically send and receive 30 texts a day; girls typically send and receive 80 messages per day.
• Teen texters ages 12-13 typically send and receive 20 texts a day.
• 14-17 year-old texters typically send and receive 60 text messages a day.
• Older girls who text are the most active, with 14-17 year-old girls typically sending 100 or more messages a day or more than 3,000 texts a month
• However, while many teens are avid texters, a substantial minority are not. One-fifth of teen texters (22%) send and receive just 1-10 texts a day or 30-300 a month.

Once more, of those who owned mobile phones:

• 83% use their phones to take pictures.
• 64% share pictures with others.
• 60% play music on their phones.
• 46% play games on their phones.
• 32% exchange videos on their phones.
• 31% exchange instant messages on their phones.
• 27% go online for general purposes on their phones.
• 23% access social network sites on their phones.
• 21% use email on their phones.
• 11% purchase things via their phones.

It is not just the material and functional character of the technologies which is important but the potential of the use of mobile devices to contribute to a new “participatory culture” (Jenkins at al). Jenkins at al define such a culture as one “with relatively low barriers to artistic expression and civic engagement, strong support for creating and sharing one’s creations, and some type of informal mentorship whereby what is known by the most experienced is passed along to novices… Participatory culture is emerging as the culture absorbs and responds to the explosion of new media technologies that make it possible for average consumers to archive, annotate, appropriate, and recirculate media content in powerful new ways.”

Thus we can see the ways in which technology and the internet is being used for constructing knowledge and meaning through bricolage and through developing and sharing content. This takes place through extended social networks which both serve for staying in touch with friends but also for seeking information and for learning in a participatory culture.

One of the activities undertaken over the last year was a ‘representative study’ based on interviewing individuals from 125 companies in Europe and look at how knowledge was developed and shared in their enterprise. The results of the survey will be published in the near future on the project web site.

One of the most interesting findings is what processes people perceived as important for knowledge maturing within their organisation and how ell they though these processes were important. The two processes perceived as most important were ‘reflection’ and ‘building relationships’ between people. These were also the two processes seen as amongst the least supported.

This could be seen as offering a strong steer for the development of new software tools. mature is already testing the prototype of a ‘people funding’ tool, designed to make more transparent the skills, competences and interests of employees in an organisation. The issue of ‘reflection’ is more complex. e-Portfolio researchers have always emphasised the centrality of reflection to learning, yet it is hard to see concrete examples of how this can be supported. Your comments on this would be most welcome.

The LMLG comprises an international, interdisciplinary group of researchers from the fields of educational, media and cultural studies, social semiotics and educational technology. The aim of the workshop was to augment the work of the LMLG, in particular around its socio-cultural ecology, and to extend the interdisciplinary nature of its work through exposure to perspectives advanced by (TEL) researchers in cognate fields from across Europe and the US, in particular in relation to design-based approaches.

This blog is an edited verion of Norbert’s report on the workshop. The full report will be published as part of proceedings of the workshop will be published as a Special Issue of the International Journal of Mobile and Blended Learning in 2010 guest edited by Norbert Pachler.

For me, one of the most interesting points about the recent debate around Open education is the exploration of the links between theory and practice. I have been long frustrated by the paucity of theory in the area of Technology Enhanced Education. and it is apparent that if we are to develop a convincing body of theory which can properly inform and reflect practice, it is necessary to engage in a multi-disciplinary discourse with researchers and practitioners coming from different fields of study and action.

The workshop in Garmisch comprised of an attempt at developing such a discourse and whilst the findings may represent only our early efforts to understand each other, I valued the opportunity to take part in such a discussion.

Norbert says:

“The LMLG sees learning using mobile devices governed by a triangular relationship between socio-cultural structures, cultural practices and the agency of media users / learners, represented in the three domains. The interrelationship of these three components: agency, the user’s capacity to act on the world, cultural practices, the routines users engage in their everyday lives, and the socio-cultural and technological structures that govern their being in the world, we see as an ecology, which in turn manifests itself in the form of an emerging cultural transformation. Another significant trend, which requires pedagogical responses, is the prevalence of what we call ‘user-generated contexts’. We are currently witnessing a significant shift away from traditional forms of mass communication and editorial push towards user-generated content and individualised communication contexts. These structural changes to mass communication also affect the agency of the user and their relationship with traditional and new media. Indeed, the LMLG argues that users are now actively engaged in shaping their own forms of individualised generation of contexts for learning through individualised communication contexts. New relationships between context and production are emerging in that mobile devices not only enable the production of content but also of contexts. They position the user in new relationships with space, i.e. the outer world, and place, i.e. social space. Mobile devices enable and foster the broadening and breaking up of genres. Citizens become content producers who are part of an explosion of activity in the area of user-generated content. What are the implications for education?

The workshop inter alia sought to explore the following questions and issues:

• Learning as a process of meaning-making for the LMLG occurs through acts of communication, which take place within rapidly changing socio-cultural, mass communication and technological structures. Does the notion of learner-generated cultural resources represent a sustainable paradigm shift for formal education in which learning is viewed in categories of context and not content? What are the issues in terms of ‘text’ production in terms of modes of representation, (re)contextualisation and conceptions of literacy? Who decides/redefines what it means to have coherence in contemporary interaction?
• What synergies are there between the socio-cultural ecological approach to mobile learning, which the LMLG developed (see Pachler, Bachmair and Cook, 2010), with paradigms put forward by different (TEL) research communities in Europe and beyond?
• What relationship is there between user-generated content, user-generated contexts and learning? How can educational institutions cope with the more informal communicative approaches to digital interactions that new generations of learners possess?
• What pedagogical parameters are there in response to the significant transformation of society, culture and education currently taking place alongside technological innovation?

Position papers and questions for discussion were made available in advance of the workshop on Google Groups as well as Cloudworks. During the workshop contributors’ presentations were added and participants in Garmisch and beyond contributed to the discussion on Cloudworks as well as on Twitter.

Key messages from the workshop:

The mixture of theory and practice was felt to have worked well and to have been fruitful particularly in view of a potential chasm developing between the research community and the policy and practitioner communities in the field of mobile learning.

The workshop underlined the importance of definitional clarity around key terminology, particular in the context of interdisciplinary work in an international context.

Mobile learning, the main focus of the workshop, can be seen to deal with complex issues, which benefit from an interdisciplinary approach. Despite interdisciplinarity adding complexity and this complexity needing to be managed sensitively, there exists a need for greater richness in the conceptual foundations of mobile learning; there is arguably a need to challenge the hegemony of education, psychology and computer science as the foundational disciplines of the mobile learning research community.

Some topics, such as sustainability, have proved to be multi-layered and the concurrent discussion of different layers during the workshopprovided fruitful insights into possible different framings of each given topic and issue.

The workshop showed that the key theoretical framework used at the event for illuminating the use of mobile learning – the LMLG’s socio-cultural approach – has provided a useful lens and a shared vocabulary for analysis. At the same time it transpired that, in relation to some topics such as work-based learning, more work is required to align it and its theoretical underpinnings with established discourses in certain areas, such as WBL. Work-based mobile learning has to be embedded in the work-processes and current practices and not be designed as an extra layer. Structure in WBML is not only related to media platforms but also to organisational structures and focusing only on the first issue would be too narrow. Power-relationships are a central construct to be considered in WBML. And, the fact that businesses are orientated towards a productivity paradigm, rather than towards a learning paradigm, poses a particular challenge for WBML. A key question appears to be to what extent practices around mobile devices influence work-life balance.

The discussion around user-generated contexts demonstrated the complexity of the notion of context and how its different understandings are rooted in divers epistemological and ontological traditions.

The discussions around augmented reality brought to the fore a number of issues in particular around retention, perception and coherence as well as filtering and the need for criticality on the part of the user.

With respect to augmented contexts for development, the question arose whether Vygotskyan notions of perception / attention / temporality are a way forward and how these notions link in concrete terms to more academic / traditional views of ‘literacy’. And, what are the implications of for the emerging field of mobile augmented reality? Is it possible to replace the more capable peer in the zone of proximal development?

Synergies with design-based research were generally seen to offer considerable potential for the work of the LMLG and beyond. In particular, there emerged a strong sense of potential around the bringing together of a hermeneutic and critical historical approach to planning and analysis of teaching and learning, i.e. critical didactic, with the experimental, empirical evaluative approach offered by design research.

In terms of sustainability, the workshop concluded that much more still needs to be done in terms of understanding the complexity of the notion of sustainability. The discussion showed that there exists an important, and currently under-explored, ethical context to mobile learning, that is the context in which we connect with learners, composed in part of challenges such as sustainability, scalability (or transferability or replication), equity, inclusion, opportunity, embedding. It relates to a concern for the role of mobile learning for addressing forms of deprivation and disadvantage and informing the relevant policy environment.

Overall it can be noted that the discussions during the two days reiterated the need for a paradigm change in education to enable young people to deal with the implications of ongoing transformations.”

References:

Pachler, N., Bachmair, B. and Cook, J. (2010) Mobile learning: structures, agency, practices. New York: Springer

1. A socio-cultural ecology for learning

In his paper, The socio-cultural ecological approach to mobile learning: an overview, Norbert Pachler characterises current changes in the world from a perspective on mobile learning as “akin to social, cultural, media related, technological and semiotic transformation”. The world around us, he says, is “marked by fluidity, provisionality and instability, where responsibilities for meaning making as well as others such as risk-taking have been transferred from the state and institutions to the individual, who has become a consumer of services provided by a global market”. The paper, based on conceptual and theoretical work being undertaken by the London Mobile Learning group, proposes a socio-cultural ecology for learning, based on the “new possibilities for the relationship between learning in and across formal and formal contexts, between the classroom and other sites of learning.” Such an ecology is based on the interplay between agency, cultural practices and structures.

In this short discussion paper, we will consider the possibilities for such an ecology in the context of work-based learning. In particular, we will examine work being undertaken through the EU funded Mature-IP project to research and develop the use of a Work Oriented MoBile Learning Environment (Womble) to support learning and knowledge maturing within organisations.

2. Work-based Learning and Technology

Although it is hard to find reliable quantitative data, it would appear that there has been a steady increase in work-based learning in most countries. This may be due to a number of reasons: probably foremost in this is the pressures for lifelong learning die to technological change and changing products, work processes and occupational profiles. Work-based learning is seen as more efficient and effective and facilitates situated learning. The move towards work-based learning has been accompanied in many countries by a revival in apprenticeship training. It has also been accompanied by a spread of the training function (Attwell and Baumgartl (eds.), 2008), with increasing numbers of workers taking some responsibility for training as part of their job.

The move towards increased work-based training has also been accompanied by the widespread us of Technology Enhanced Learning, at least in larger companies. However, this has not been unproblematic. Technology Enhanced Learning may be very effective where the work processes themselves involve the use of computers. It is also possible to develop advanced simulations of work processes; however such applications are complex and expensive to develop. More commonly, in the classical sense of the dual system, formal Technology Enhanced Learning has been used to support the theoretical side of vocational learning, with practical learning taking place through work-based practice (with greater or lesser face to face support). Given economies of scale, Technology Enhanced Learning has made most impact in vocational learning in those areas with a broad occupational application such as management, sales and ICT. In a previous paper I suggested that the development of technology for learning has been shaped by an educational paradigm, based on an industrial model of schooling developed to meet the needs and forms of a particular phase of capitalist and industrial development and that this paradigm is now becoming dysfunctional. Friesen and Hug argue that “the practices and institutions of education need to be understood in a frame of reference that is mediatic: “as a part of a media-ecological configuration of technologies specific to a particular age or era.” This configuration, they say, is one in which print has been dominant. They quote McLuhan who has described the role of the school specifically as the “custodian of print culture” (1962.) It provides, he says, a socially sanctioned “civil defense against media fallout” — against threatening changes in the mediatic environs.

Research suggests there has been little take up of formal Technology Enhanced Learning in the Small and Medium Enterprises which comprise the greatest growth area in many economies (Attwell (ed.), 2004). However the research, undertaken through an EU funded project into the use of ICT for learning in Small and Medium Enterprises, found the widespread everyday use of internet technologies for informal learning, utilizing a wide range of business and social software applications. This finding is confirmed by a recent study on the adoption of social networking in the workplace and Enterprise 2.0 (Oliver Young G (2009). The study found almost two-thirds of those responding (65%) said that social networks had increased either their efficiency at work, or the efficiency of their colleagues. 63% of respondents who said that using them had enabled them to do something that they hadn’t been able to do before

Of course such studies beg the question of the nature and purpose of the use of social software in the workplace. The findings of the ICT and SME project, which was based on 106 case studies in six European countries focused on the use of technologies for informal learning. The study suggested that although social software was used for information seeking and for social and communication purposes it was also being widely used for informal learning. In such a context:

• Learning takes place in response to problems or issues or is driven by the interests of the learner
• Learning is sequenced by the learner
• Learning is episodic
• Learning is controlled by the learner in terms of pace and time
• Learning is heavily contextual in terms of time, place and use
• Learning is cross disciplinary or cross subject
• Learning is interactive with practice
• Learning builds on often idiosyncratic and personal knowledge bases
• Learning takes place in communities of practice

However, it is important to note that the technology was not being used for formal learning, nor in the most part was it for following a traditionally curriculum or academic body of knowledge.

Instead business applications and social and networking software were being used to develop what has been described as Work Process Knowledge (Boreham, N. Samurçay, R. and Fischer, M. 2002).

The concept of Work Process Knowledge emphasises the relevance of practice in the workplace and is related to concepts of competence and qualification that stress the idea that learning processes not only include cognitive, but also affective, personal and social factors. They include the relevance of such non-cognitive and affective-social factors for the acquisition and use of work process knowledge in practical action. Work often takes place, and is carried out, in different circumstances and contexts. Therefore, it is necessary for the individual to acquire and demonstrate a certain capacity to reflect and act on the task (system) and the wider work environment in order to adapt, act and shape it. Such competence is captured in the notion of “developmental competence” (Ellstroem PE, 1997) and includes ‘the idea of social shaping of work and technology as a principle of vocational education and training’ (Heidegger, G., Rauner F., 1997). Work process knowledge embraces ‘developmental competence’, the developmental perspective emphasising that individuals have the capacity to reflect and act upon the environment and thereby forming or shaping it. In using technologies to develop such work process knowledge, individuals are also shaping or appropriating technologies, often developed or designed for different purposes, for social learning.

3. Knowledge Maturing, Personal Learning Environments and Wombles

MATURE is a large-scale integrating project (IP), co-funded by the European Commission under the Seventh Framework Programme (FP7). It runs from April 2008 to March 2012. The Mature-IP aims to research, develop and test Personal Learning and Maturing Environments (PLME) and Organisational Learning and Maturing Environments (OLME) in promote the agility of organisations. Agility requires that companies and their employees together and mutually dependently learn and develop their competencies efficiently in order to improve productivity of knowledge work. The aim is to leverage the intrinsic motivation of employees to engage in collaborative learning activities, and combine it with a new form of organisational guidance. For that purpose, MATURE conceives individual learning processes to be interlinked (the output of a learning process is input to others) in a knowledge-maturing process in which knowledge changes in nature. This knowledge can take the form of classical content in varying degrees of maturity, but also involves tasks and processes or semantic structures. The goal of MATURE is to understand this maturing process better, based on empirical studies, and to build tools and services to reduce maturing barriers.

The Mature-IP project has undertaken a series of studies looking at learning and knowledge maturing processes within organisations. Based on this work, in year 2 of the project, it is undertaking a series of five Design Projects, developing and testing prototypes of technology based applications to support knowledge maturing within these organisations. One of these projects, the Work Oriented MoBile Learning Environment (Womble), is designed to enable workers to appropriate the mobile phone as a Personal Learning Maturing Environment (PLME) and to support contextualised Work-based Learning, problem-solving, interaction and knowledge maturing via a user owned, mobile PLE.

The design study/demonstrator includes support for structured learning dialogue frameworks, with a social software ‘substrate’ and multi- user / multi-media spaces that will provide workers with the ability to collaborate with co-workers. At the most basic level, Womble services will, for example, allow workers to tag fellow work colleagues (contacts); when a problem arises this service will enable collaborative problem solving. At a more advanced stage a ‘lite’ dialogue game service will be linked to the tagging of personal competencies to scaffold workers in their active collaboration and ‘on the spot’ problem solving.

4. The Womble and a socio-cultural ecology for learning

The conceptual framework proposed by Norbert Pachler and the London Mobile Learning Group (LMLG) proposes a non-hierarchal model based on the interaction between agency, cultural practices and structures. In the penultimate section of this discussion document, we examine how the deign of the Womble matches the framework proposed by the LMLG.

4.1 Agency

Agency is seen by Pachler as “the capacity to deal with and to impact on socio cultural structures and established cultural practices” and “to construct one’s life-world and to use media for meaning making…..”

The aim of the Womble is to develop a “participatory culture” in the workplace including ludic forms of problem solving, identity construction, multitasking, “distributed cognition,” and “transmedial navigation” (Jenkins at al, 2006). It is designed to scaffold developmental competence through sense and meaning making in a shared communicative environment, though exploring, questioning and transcending traditional work structures. Situatedness and proximity are key to such an exploration, the ability to seek, capture store, question and reflect on information, in day to day practice. This the use of the Womble for meaning making goes beyond the exploration of formal bodies of expert knowledge to question manifestations of cultural practice within communities.

A further aspect of agency is the ability to shape the form of the Womble as a user configurable and open set of tools. Wild, Mödritscher and Sigurdarson (2008)suggest that “establishing a learning environment, i.e. a network of people, artefacts, and tools (consciously or unconsciously) involved in learning activities, is part of the learning outcomes, not an instructional condition.” They go on to say: “Considering the learning environment not only a condition for but also an outcome of learning, moves the learning environment further away from being a monolithic platform which is personalisable or customisable by learners (‘easy to use’) and heading towards providing an open set of learning tools, an unrestricted number of actors, and an open corpus of artefacts, either pre-existing or created by the learning process – freely combinable and utilisable by learners within their learning activities (‘easy to develop’). ”

4.2 Cultural Practices

By cultural practices, Pachler, refers to “routines in stable situations both in terms of media use on everyday life as well as the pedagogical practices around teaching and learning in the context of educational institutions.” He points out that the multimodality of mobile and media technologies names: them more difficult to map onto traditional curricula and puts pressure on established canons.”

One key idea behind the Womble is that Personal Learning Environments are owned by the user.But at the same time, the Womble tools are designed to make it easy to for users to configure their  environment.

Critically, the pedagogy, if it can be described as such is based on shared practice with learners themselves actively developing learning materials and sharing them through reflection on their context. Whilst such materials might be said to be micro learning materials, the semantic aggregation of those materials, together with advanced search capabilities should provide a holistic organisational learning base. As such the Womble is designed to support , the recognition of context as a key factor in work related and social learning processes. Cook (2009) proposes that new digital media can be regarded as cultural resources for learning and can enable the bringing together of the informal learning contexts in the world outside the institution, or in this case the organisation, with those processes and contexts that are valued inside the intuitions. Cook also suggests that informal learning in social networks is not enabling the “critical, creative and reflective learning that we value in formal education.” Instead he argues for the scaffolding of learning in a new context for learning through learning activities that take place outside formal institutions and on platforms, such as the Womble, that are selected or configured by learners. Such ‘episodic learning’ is based on Vygotskys idea of ‘zones of proximal development’. However, we would agree with Pachler, that in the need for a departure from the terminology associated with Vygostsky’s work. Rather than viewing developmental zones as mainly temporal within a life course, they should be seen as situative contexts within work practice, which both allow the production of user generated content in response to such a situation and reflection on content generated by other users in such situations.

In this context digital artefacts can assist in sense making through the process of bricolage (Levi Strauss, 1966) The concept of bricolage refers to the rearrangement and juxtaposition of previously unconnected signifying objects to produce new meanings in fresh contexts. Bricolage involves a process of resignification by which cultural signs with established meanings are re-organised into new codes of meaning.

This approach to work-based learning through the use mobile devices and services such as the Womble is the relation between work-based activities and personal lives. This goes beyond worklife balance, or even digital identities. It involves agreed and shared understandings of what activities and digital practices are acceptable in work time and work spaces, ethical considerations especially in with regard to work practice involving clients and how private use of social media impacts on work relations.

4.3 Socio cultural and technological structures

Of course critical to such an approach to situated learning, is the ability to utilize mobile devices within work situations. However for this to take place requires more than just the appropriation of user owned technologies (indeed our initial studies suggest resistance to user owned mobile devices being used for work purposes unless funded by the employer. More important is the expropriation of work processes and technologies used for monitoring and recording work processes as the basis for learning. Indeed one aim of the mature project is to overcome the divide between the use of technologies of learning and for knowledge management. Without the ability to transcend these technologies sit is unlikely that the Womble or any other PLE based applications will gain traction and usage. The use of such a learning and knowledge sharing platform has to take place without imposing a substantial additional work and attention burden on the user.

5. Organisational and developmental learning

The use of mobile devices to support situated work-based learning is base don the idea that appropriation of both technologies and processes will lead to the formation of developmental competences based on intrinsic motivation. Barry Nyhan (Nyhan et al, 2003) states “one of the keys to promoting learning organisations is to organise work in such a way that it is promotes human development. In other words it is about building workplace environments in which people are motivated to think for themselves so that through their everyday work experiences, they develop new competences and gain new understanding and insights. Thus, people are learning from their work – they are learning as they work.”

He goes on to say: “This entails building organisations in which people have what can be termed‘ developmental work tasks’. These are challenging tasks that ‘compel’ people to stretch their potential and muster up new resources to manage demanding situations. In carrying out ‘developmental work tasks’ people are ‘developing themselves’ and are thus engaged in what can be termed ‘developmental learning’.”

This notion of developmental competences and learning, using mobile devices and environments such as the Womble, would appear as a way of building on the conceptual framework for a social cultural ecological approach advanced by the London Mobile Learning group.

6. Questions

• Can developmental competences be acquired in the absence of formal and institutional learning?
• How can developmental competences based on informal learning be recognised?
• How can we develop intrinsic motivation for work-based learning and competence development?
• How can we recognise development zones for reflection and learning?
• Is it possible to appropriate social and business processes and applications for learning?
• Is there a continued role for educational technologies if learning materials are user generated and technologies and applications are appropriated?
• What are the socio – technical competences and literacies required to facilitate learners to appropriate technologies?

References

Attwell G and Baumgartl B. (ed.), 2008, Creating Learning Spaces:Training and Professional Development for Trainers, Vienna, Navreme

Attwell G.(ed) 2007, Searching, Lurking and the Zone of Proximal Development, e-learning in Small and Medium enterprises in Europe, Vienna, Navreme

Boreham, N. Samurçay, R. and Fischer, M. (2002) Work Process Knowledge, Routledge

Boushel M, Fawcett M, Selwyn J. (2000), Focus on Early Childhood: Principles and Realities, Blackwell Publishing

Cook, J. (2009), Scaffolding the Mobile wave, Presnetation at the Jisc Institutional Impact programme online meeting, 09/07/09, http://www.slideshare.net/johnnigelcook/cook-1697245?src=embed, accessed 10 July 2009

Ellstroem P. E.  (1997) The many meanings of occupational competence and qualifications, In Brown, A (ed.) Promoting Vocational Education and Training: European Perspectives,University of Tampere Press, Tampere

Friesen N and Hug T (2009), The Mediatic Turn: Exploring Concepts for Media Pedagogy

Heidegger, G., Rauner F. (1997): Vocational Education in Need of Reform, Institut Technik und Bildung, Bremen

Jenkins, H., Purushotoma, R., Clinton, K.A., Weigel, M., and Robison, A. J. (2006). Confronting the Challenges of Participatory Culture: Media Education for the 21st Century. White paper co-written for the MacArthur Foundation. Accessed July 14, 2008 from: http://www.projectnml.org/files/working/NMLWhitePaper.pdf

Levi Strauss C. (1966). The savage mind. Chicago: University of Chicago Press. [first published in 1962]

McLuhan, M. (1962). The Gutenberg Galaxy: The Making of Typographic Man. Toronto: University of Toronto Press.

Nyhan, B et al (2003). Facing up to the learning organisation challenge. Vol. I. Thessaloniki, CEDEFOP,

Oliver Young G (2009), Global Enterprise Web 2.0 Market Forecast: 2007 to 2013, Forrester

Pachler (forthcoming) The Socio-cultural approach to mobile learning: an overview

Wild F. Mödritscher F. and Sigurdarson S., (2008), Designing for Change: Mash-Up Personal Learning Environments, elearning papers, http://www.elearningeuropa.info/out/?doc_id=15055&rsr_id=15972, accessed 2 September, 2008

Rob Ward is Director of the Centre for Recording Learning Achievement. He talks about progressions routes and e-Portfolios in this interview.

Sandra Winfield is project manager at the Centre for International e-Portfolio Development at Nottingham University. She talks about the use of e-Portfolios to support work based learners.

Tony Toole, from the University of Glamorgan, talks about the use of mobile technologies and social networking applications to support work based learners in Wales.

Alan Paull is a consulatant who has been working on the development and implementation of the XCRI standard for exchanging course information. Here he explains what the standard is and how it can be used

The issues discussed include

• the use of mobile technologies and e-Portfolios to support learners.
• engaging with employers
• Project mainstreaming and sustainibility
• developing and supporting work based learning
• changing the culture of higher education
• funding models and policies

and much more.

Guest include Derek Longhurst from Foundation Degree Forward, Clive Church from Edexel, Lucy Stone from Leicester College, Tony Toole from the University of Glamorgan, Bob Bell, HE in FE consultant for the northern region, Sandra Winfield from Nottingham University and Rob Ward from the Centre for Recording Achievement

the show also features a live panel discussion with Oleg Liber from CETIS, Claire Newhouse from the Lifelong Learning Network national forum and Andrew Ravenscroft from London Metropolitan University.

This was a pilot programme and is a little different in style from our sometimes raucous Sounds of the Bazaar. We would particularly appreciate feedback. Is this the kind of programme Jisc should put out? What do you think about the format? Is the programme too long (or too short) and what would be the best time we could broadcast on? What about the music – too much, too little (or too classical ). Do you have ideas for future Jisc radio shows? You can leave comments below or I would especially appreciate it if you could leave any comments on the Jisc e-Learning blog which also provides a link to the podcast feed.

The music is called Musiques en Principauté de Boisbelle and is composed and played by DaCapo. It can be found on the Creative Commons music web site Jamendo.

The programme was produced by Dirk Stieglitz.

Over the next few days I will be posting details of a whole series of different events. First up, here is the spring Open Seminar series being organised by the JISC Evolve network in collaboration with the German Educamp Network who are staging a series of conferences around Web2.0 social software and elearning. is organising the third EduCamp in Germany.

Emerging Sounds of the Bazaar Live

26 January 1900 CET, 1800 UK time – Dragons Den special – Learning and Multi user Virtual Environments

23 February 1900 CET, 1800 UK time – The reality of communities

March 2009 – time and date ot be announced – LIVE broadcast from JISC Emerge conference.

You can listen live to all the programmes by going to http://tinyurl.com/6df6ar in your web browser. This will open the live stream in your MP3 player of choice.

Emerging Mondays Seminars

The open online seminars will take place on the Elluminate platform. We will announce the address for the events shortly, together with the final line line up of presenters. Each seminar will feature tow short introductions with most time being given over to discussion.

PLEs and E-Portfolios – is this the future of education?
January, 19th 2009, 1900 CET, 1800 UK time. Click here for access to Elluminate.
Speakers: Graham Attwell, Pontydysgu
Moderators: Thomas Bernhardt and Marcel Kirchner

• What does a PLE look like?
• What is PLE? A technical concept or a pedagogic method?
• How can we use e-Portfolios and PLEs in practice?What is the difference between a PLE and an E-Portfolio?
• Is the PLE the future of education?

Careers and the Internet – how does Web 2.0 impact on our Online Reputation and Identity
February, 16th 2009 – 1900 CET, 1800 UK time. Click here for access to Elluminate.
Speakers: Steven Warburton, Kings College, Eduserve funded Rhizomes project
Moderators: Cristina Costa and Marcel Kirchner

• How can we use E-Portfolios and other tools for applying for jobs and building identities
• The risks and opportunities in developing a web identity
• Privacy 2.0

Enterprise 2.0 – the potential of Social Software for learning in enterprises
March, 16th 2009 – 1900 CET, 1800 UK time. Click here for access to Elluminate.
Speakers: Timothy Hall, University of Limerick, Ireland
Moderators: Cristina Costa and Steffen Büffel

• How is social software being used for learning in enterprises
• Can social software support communities of practice
• How can social software support informal learning

Edupunk – Free the educational system
April, 6th 2009 1900 CET, 1800 UK time
Speakers: Dr. Martin Ebner and Steven Wheeler, University of Plymouth
Moderators: Thomas Bernhardt, Marcel Kirchner and Cristina Costa

• Edupunk – hype or reality
• Does e-teaching need a pedagogical apprenticeship?
• Why and how far students should be involved in the developing process of courses?

ThoughtFest 09

5-6 March, Salford, Manchester, UK
Thought Fest is a two-day event being organized by Pontydysgu with the support of the JISC Evolve network and
the European Mature-IP project.

The event will bring together researchers in Technology Enhanced Learning in an open forum to debate the current issues surrounding educational technologies and discuss how and where research impacts on practice and where practice drives research.

Whilst there will be keynotes by Graham Attwell and Steven Warburton, Thought Fest is a user driven workshop and we welcome ideas for sessions, demontsrations activities. Accomodation and food for free – you juts have to pay for your travel.

More details here or sign up on this page.

Educamp
April 17th – 19th
Venue: Ilmenau, Thuringia, Germnay
What is the EduCamp all about?
The EduCamp-Network (http://educamp.mixxt.de/) is organising the third EduCamp in Germany. This will also be the first international EduCamp. The event will take place from the 17th to the 19th of April, 2009 in Ilmenau, Thuringia. Details of previous EduCamps can be found at http://educamp.mixxt.de.

There will be some initial structure for the programme, but after the panel discussion on Friday, the EduCamp will be organized as a barcamp. Sessions and workshops will be organised by participants at the beginning of the event. On Sunday the topic under discussion is “EduOpenSpace” (OpenSpace?). Participants will form clusters to discuss some of the related topics.

Topics
The issue of how we can use social software, such as weblogs, podcasts, wikis, micro-blogging, VoIP in education in schools, universities and companies is a subject attracting much interest. Developing connections to other people and joining learning networks is central to the Information society. Mulitple knowledge resources all access to the exchange of experiences and the construction of knowledge.

The last EduCamps meeting discussed ‘Teaching and Learning 2.0′. This meeting will continue those discussions.

EduCamp is an open event and everyone interested in welcome to attend. It will take place at the Humboldtbau at the Technical University of Ilmenau.

The main topics for the EduCamp are Corporate Learning 2.0 and e-learning in schools or universities. Other topics include the use of E-Portfolios, Digital games and virtual worlds in education. In line with the idea of barcamp, everyone is invited to propose their own topics for discussion.

“The institute interviewed 1,000 managers aged 35 and under, working in industry, commerce, local government and the police. Their most common complaint was that older bosses regarded the internet as “a massive timewaster”. Half said their organisations did not take up web-based technology until it was tried and tested, and 16% described their employers as “dinosaurs”. The survey found most young managers wanted to use the internet for research, professional development and other aspects of getting the job done. But employers treated it with suspicion. The survey found 65% of organisations monitored usage, rising to 86% in local government and 88% in the police. This led 65% of employers to block access to “inappropriate” sites, rising to 89% in local government and 90% in the utilities. Eighteen per cent of employers limited internet access to certain times of day, rising to 38% in the insurance industry.”

Some two years ago we published the results of a project looking at e-Learning in Small and Medium Enterprises in Europe. We undertook 105 case studies in six different countries. We found few instances of formal e-learning (or formal learning of any kind). However we found extensive use of the internet for informal learning. Older workers were more likely to use ICT for learning than younger staff. This, we concluded, was due to two reasons: older workers were more likely to have unlimited access to the internet becuase of their seniority. And older workers were more likely to have autonomy to use the results of their learning in the workplace.

The Chartered Mangement Instutute survey shows that businesses have still not progressed in their understanding of learning, less still in thinking about innovation. Informal learning is potentially the most powerful driver of innovation. But this requires both access to learning opportunties and work organisations which allow autonomy to utilise learning. Most businesses still don’t get it.

NB Sadly I cannot find an online copy of the Chartered Mangement Institute Survey. Probably costs lots of money. But you can download the book we produced – Searching, Lurking and the Zone of Proximal Development – E-Learning in Small and Medium Enterprises in Europe – for free.

This review paper part of a series of papers commissioned by the Institute for Employment Research at the University of Warwick under the title of ‘Beyond Current Horizons – Working and Employment Challenge’. In turn, in forms part of a larger programme of work under the banner of Beyond Current Horizons that is being managed by FutureLab on behalf of the UK Department for Schools, Children and Families. The brief was to cover:

• The main trends and issues in the area concerned;
• Any possible discontinuities looking forward to 2025 and beyond;
• Uncertainties and any big tensions;
• Conclusions on what the key issues will be in the future and initial reflections on any general implications for education.

We had also agreed that we would produce such a paper to inform the work of the European Union Mature project which is looking at knowldge maturing and developing Personal and Organisational Learning and Management Environments.

It is a longish paper and covers such issues as:

• new ways of learning using Web 2.0 schools
• deschooling society
• workbased learning and the social shaping of work and technology
• organisational networks and communities of practice
• Personal Learning Emvironments
• the future of universties
• informal learning
• knowledge development and sharing

We were given a wide brief to look at what might happen up to 2025 and what developments we thought were likely and what were desireable. We have used the opportunity to think a little more freely than is often possible within the scope of traditional academic papers.

Annotate this paper

We would be very interested in your views on the ideas in this paper. We invite you to use Diigo tools to annotae the paper. If you have not used Diigo before for annotating and leaving comments here is a short introductory video. We invite you also to join the Diigo e-learning 2.0 group and to share your bookmarks through the group.

But we knw some people still prefer paper publications. So you can download an Open Office and a PDF version of the paper below.

workandlearning – PDF vesrion

workandlearning – Open Office version

I am struck by he growing avaiability of free online courses and opportunities for professional development. Just this morning I have picked up on an excellent free seventeen week course on on-line community facilitation being run by Leigh Blackall from the University of Otago on the Wikieducator and the weekly events around Metanomics – the study of economics and policy in the “metaverse” of online virtual world – run by…I am not quite sure who. I found about the first from Twitter and the second form Skype. These services are becoming the new global prospectus of learning opportunties.

Certainly in the field of Technology Enhanced Learning it is perfectly possible to follow an advanced professional development programme for free and engage with the best thinkers in vibrant global communities without having to enroll with a formal education institution. OK – we might expect this in such a technology enabled subject but how long before other subjects catch on.

It has been said for some time that the selling point for universities will be their certifcate granting powers. I am unconvinced. Our study some time ago of the use of technology for learning in Small and Medium Enterprises suggested that apart from in reglated occupations there was limited interest in certification. Both employees and employers were more intersted in competence in terms of what people could do and what they had learnt to do rather than their certificates. And as in one form or another e-Portfolios – or more likely individual eletronic mash-ups showing achievement – become more common then pressures for certification will lessen.

So what is the future for universities? Obviously they have an important role in research. And they could hve an important role in teaching and learning provision. That the Wikieducator is offering a programme in on-line facilitation for free is brilliant. The enrolled students are from all over the world. But how will universities fund themselves in this new world? This is where the rub of the problem lies. The recent trends in many countries towards devolved budgets and funding based on enrolled student numbers does not help. Far better to try to assess the value of universities to the economy and society as a whole and fund their activities accordingly. Of course that is not easy. And universities are not cheap. But we need to start developing new models and that probably requires far more radical thinking than just tinkering with existing funding models.

Anyway, Pelle Filipsson, who works for the Agency, was kind enough to leave a comment on my blog this morning. he invited me to look at his blog, which, of course, I did. And I found an interesting post on informal learnng, with which I totally disagree. So, in the interests of a little debate and discourse in advance of my arrival in Stockholm, here is my reply.

Pelle says: “A somewhat hyped expression the last few years is “informal learning”. I have heard it, used it and at last I came to think about what it really means. “Informal” in popular adult education is a welcome and positive way to regard learning. You learn everywhere, in any situation. It is a central aspect of the sociocultural learning theories too. But what do I learn? When I get really drunk at the pub I learn something, apparently. When I watch a stupid youtube clip for the tenth time too? But how do I experience that I have learned something? How do I measure that learning? How do I know how to use the experience and the things learned?

And what can schools and learning institutions use from the informal learning? That it is a good idea to start teaching at discoteques? (A metaphore to what is going on in every social network on the web at the moment)

A fight broke out in the blogosphere when Bill Brantley went through Jay Crosses book “Informal learning“. Here are some qoutes:

“Informal learning is just another hype-filled, buzzword that pretends to be a radical change from the past but is really bits-and-pieces of other learning methods badly packaged.”

“Cross’ definition of informal learning is so wide open it can mean almost anything.”

Of course not every activity results in learning. But I do have to say some of my best learning has come from pubs. There is a problem that my handwriting does tend to degenerate over a long evening and I sometimes cannot make out what I write the next morning. I wonder why pubs can be such a good source of learning. Could it be in the intensity of a face to face dialogue which is so often missing in formal conferences and seminars?

I think the more serious challenge especially when looking at the use of the internet, is to distinguish between accessing information and learning. I learn little from the long time I spend searching for aircraft routes to different places in Europe (except perhaps how poor the design of so many e-commerce sites is – interestingly the cheap airlines usually have the best sites). But I learn a lot from almost random surfing. How? Often through thinking about what people are saying and clarifying my own views. I could hardly say that reading Fellipe’s post is a formal learning experience. But it has certainly caused me to pause and think.

In the ICT and SME project, which looked at the use of computers for learning in Small and Medium Enterprises in six different European projects (you can download the book of the project here), we found few instances of formal learning. But computers were being used extensively for all sorts of different activities. We considered whether these activities could be considered as learning. In many cases we concluded they could. Why? Activities identified through the project case studies were:

• Purposeful
• Heavily influenced by context
• Often resulted in changes in behaviour
• Were sequenced in terms of developing a personal knowledge base
• Problem driven or driven by personal interest
• Social – in that they often involved recourse to shared community knowledge bases through the internet and / or shared with others in the workplace

In my view such criteria clearly differentiate learning from the acquisition of information. And this is a widespread activity. So, Pelle, not hype at all. But probably the main way people learn.

One was posted in a previous entry on the Wales Wide Web here.

A more in depth exposition of the ideas is contained in a paper called ‘E-Learning und die soziale Gestaltung der Technik’ – “e-Learning and the Social Shaping of Technology”. I am trying to find an English version of this paper. for those of you who can read German here is the introduction to the paper and a link to a download for the full paper.

Der Diskurs um die “Wissensgesellschaft”, so wie er seit mittlerweile vier Jahrzehnten in der wissenschaftlichen Öffentlichkeit geführt wird, war von Beginn an mit technikoptimistischen Annahmen verknüpft. Dabei haben in der Frühphase des Wissensgesellschaftsdiskurses die Sozialwissenschaften und die technisch ausgerichteten Wissenschaften wie Ingenieurswissenschaften oder Maschinenbau eine zentrale Rolle gespielt (Bell 1973). Während die technischen Anwendungswissenschaften mühelos nahezu jede Idee in die Praxis umzusetzen schienen, versprach man sich von den Sozialwissenschaften die Expertise, Gesamtgesellschaften so effizient steuern und planen zu können, dass selbst die kapitalistische oder real-sozialistische Verfasstheit der sozialen Einheiten eine untergeordnete Rolle spielte (Richta & Kollektiv 1972; Touraine 1972). Dieser technikoptimistische Zug hat sich bis heute gehalten, allerdings in stark modifizierter Form. Es sind nunmehr weniger die Wissenschaften selbst als die Potenziale der technisch vermittelten Medien, die die Fortschrittsprojektionen nachhaltig anregen. Eine überragende Bedeutung besitzt die Schlüsseltechnologie Computer im Zusammenhang mit dem Medium Internet. In dem vorliegenden Beitrag soll es um eine besondere Variante der Fortschrittsprojektionen gehen, die mit dem Computer und dem Internet verbunden werden: um das elektronisch gestützte oder elektronisch basierte Lernen, das so genannte E-Learning.
E-Learning ist eine relativ neue Technologie, und daher steckt auch die wissenschaftliche Auseinandersetzung mit diesem Thema noch in den Kinderschuhen. Dennoch gibt es mittlerweile eine umfangreiche Literatur zum Thema, und Lernen mittels neuer Medien wird zunehmend als eigenständige Disziplin anerkannt. Die überwältigende Mehrheit der einschlägigen Studien, und zwar sowohl die affirmativen/optimistischen wie die skeptischen, ist jedoch, bezogen auf die Technologie selbst, deterministisch, d.h. befasst sich nur mit deren Potentialen und Auswirkungen auf Bildung und Lernen, anstatt auch umgekehrt die Einflüsse des Lernens und Lehrens auf die Technik ins Auge zu fassen.

Der vorliegende Aufsatz geht von der Annahme aus, dass sowohl die Technologien selbst als auch ihre Anwendungen durch politische und soziale Prozesse geformt werden. Wenn Lernen ein sozialer Prozess ist, dann muss jede Überlegung über die Entwicklung und die Auswirkungen des E-Learning und seiner Technologien auch die sozialen, ökonomischen und kulturellen Prozesse und Diskurse mit einbeziehen, welche an der Entwicklung und Implementierung der neuen Technologien im Bildungsprozess beteiligt sind.

Dieser Aufsatzgeht davon aus, dass drei dominante Diskurse die Entwicklung und Implementierung des E-Learning geprägt haben, nämlich zunehmende Warenförmigkeit und Privatisierung von Bildung sowie drittens ein verkürzter Diskurs über lebenslanges Lernen, welche ihrerseits wieder auf allgemeineren Diskursen rund um Globalisierung und die Privatisierung des Wissens basieren.
Der Artikel beinhaltet zum einen eine Auseinandersetzung mit verschiedenen Konzepten des E-learning, aber auch mit Konzepten des informellen Lernens, so wie sie sich im Diskurs über E-learning finden lassen. Ferner wird auf Ergebnisse empirischer Forschung zurückgegriffen, die im Rahmen internationaler, EU-finanzierter Projekte erfolgte. Diese Diskurse werden im folgenden nachgezeichnet um anschließend an einigen Beispielen zu zeigen,wie sie die Entwicklung und Anwendung von E-Learning-Technologien in den jeweiligen Anwendungsfeldern beeinflußt haben.
Die Entwicklung des Kapitalismus und kapitalistischer Gesellschaften jedoch stellt sich widersprüchlich dar, nämlich als dialektischer Entwicklungsprozess und als (Klassen-)Kampf. Obwohl also bestimmte Diskurse die derzeitige Periode des Kapitalismus sehr wohl dominieren und auch die Entwicklung der E-Learning-Technologien geprägt haben, gibt es alternative und widersprüchliche Trends. Einige Kommentatoren verweisen etwa auf das E-Learning als eine Technologie mit potentieller (sozialer) Sprengkraft. Außerdem mehren sich die Hinweise darauf, dass die Lernenden selber die Technologien in anderer Weise und für andere Zwecke als die ursprünglich vorgesehenen benutzen. Zur Illustration dieser Entwicklung werde ich auf die Ergebnisse einer von der EU-Kommission finanzierten Studie über den Gebrauch von Informations- und Kommunikationstechnologien beim Lernen in kleinen und mittleren Unternehmen zurückgreifen. Abschließend wird der Aufsatz der Frage nachgehen, wie sich diese neuen Gebrauchsweisen von Technologie auf Bildung im digitalen Zeitalter und Möglichkeiten des Engagements in einer zivilen Gesellschaft auswirken könnten.

E-Learning und die soziale Gestaltung der Technik

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