Pontydysgu - Bridge to Learning Pontydysgu.org

The first of the new series of Sounds of the Bazaar. In this new series we will be experimenting with our programme formats. We will be publishing a series of short podcasts around particular issues in learning and technology. And we will be podcasting as series of podcasts focused on practice. What makes some programmes so compelling and some so dull. Is it down to the technology? Is it a matter of following an instructional design manual? Is it the skills and personality of the teacher? How can social software and web 2.0 be used for learning.The first of the series features a dialogue with Helen Keegan (you can see her official profile here). Helen is a researcher and lecturer at Salford University in Manchester, UK. She has just designed and delivered a new module in advanced multimedia for audio and video students in their final year course at the University. And it certainly seems to have got that wow factor. What is Helen’s secret:

• contextualisation
• authenticity
• situatedness
• motivation
• identification

We are going to produce a series of case study support materials around this podcast. Watch this blog for more details. As ever thanks to Dirk Stieglitz for his sterling work on the audio. The interview with Helen was recorded in a hotel in Halle and was not the easiest file to work with. Again we found the music for this volume on the great site Jamendo. This time we featuring the artist Antony Raijekov with his album Jazz U. Thanks to all those musicians who release their music under a Creative Commons license.

 

 Sounds of the Bazaar 18 [31:06m]: Play Now | Play in Popup | Download (444)

Some time ago I read the transcript of a speech by John Seely Brown on Learning, Working and Playing in the digital Age. In the speech Seely Brown talked about how young people used the web as bricolage.

I have cited this in quite a few papers. Jenny Hughes was reviewing one of the papers for me and objected to my citing the idea of bricolage to Seely Brown. Bricolage, she said, was a key idea in Levi- Strauss’s thinking amongst. I had fogotten about this but Jenny had not. She gave me a copy of a book called “Introducing Levi Strauus and Structural Anthropology” by Boris Wiseman and Judy Groves. It is a great book and it has pictures and cartoons - I love these easy introduction books. And indeed there is a section on bricolage:

“To describe the functioning of the logic of the concrete - the essence of a pensee sauvage - Levi-Strauss usesd an unusual analogy. The logic of the concrete he says is the mental equivalent of bricolage - intellectual D.I.Y.

Levi-Strauss’s notion of briclolage has many different applications for all of those from anthropologists to literary critics and philosophers, who have recognised themselves in his portrait of the bricoleur and drawn their own lessons from it.

Levi-Strauss contrasts the work of the bricoleur to that of the engineer, and uses this opposition to characterise the two modes of understanding which underlie, repsoectively, primitive science and modern science.

At the same time, he also applies his concept of bricolage to myth, thus opening up the whole question of its specific reference to an understanding of the processes of artistic creation.

This is how the bricoleur works.

Unlike the engineer who creates specialised tools and materials for each new project that he embarks upon, the bricoleur work with materials that are always second hand.

In as much as he must make do with whatever is at hand, an element of chance always enters into the work of the bricoleur.

Levi Strauss draws two analogies with myth. First, considered in its genesis, myth, like bricolage, is an assembly of disparate elements: it creates structures (i.e. narratives) out of events.

Second, myths are always constructed out of the disarticulated elements of the social discourses of the past. In this too they resemble bricolage.

The bricoleur is in possession of a stock of objects (a “treasure”). These possess “meaning” in as much as they are bound together by a set of possible relationships, one of which is concretized by the bricoleur’s choice”.

I have been increasingly interested in unearthing alternative design principles to that of instructional design. It seems to me Levi-Strauss has written the definitive guide to using Web 2.0 and learning. I have an aspiration - to be a true bricoleur.

I have always been interested in the potential of work based learning. Although much of what I have written about is informal learning, formal work based learning programmes also seem to me to be important. Apprenticeship is probably the largest such organised form of work based learning. And, if speakers at last weeks INAP conference in Vienna are to be believed, apprenticeship programmes seem alive and kicking. Indeed, some countries like Italy, have witnessed a dramatic increase in apprentice numbers in the last five years.That is not to say that apprenticeship training is without problems - especially in those countries which have developed mass university education, like the UK, apprenticeship lacks prestige. Drop out rates are sometimes alarmingly high. Quality of apprenticeships may vary. School or workshop based training may lack authenticity.Apprenticeship programmes are probably strongest in the German speaking countries. In Germany and Switzerland some two thirds of all young people embark on apprenticeship training, in Austria around 40 per cent do so. In Germany and Switzerland occupations prepared for by apprenticeship cover all economicsectors i.e. in craft, industry and trade, liberal professions, and services. In Austria, apprenticeship prepares predominantly for artisan-type occupations and full-time higher level vocational colleges prepare for associate professional and technical occupations. Apprenticeship in the German-speaking dual-system countries is structured by the concept of Beruf and apprenticeship training can only be provided in a recognized occupation. The Beruf or professional occupation is defined by a coherent set of skills that combine together to form both an occupational and a social identity (Steedman, 2005).A major threat to the future of the apprenticeship programmes -and one that is not limited to the German speaking countries is a lack of training places. Moral responsibility to provide training opportunties is no longer sufficient motivation for employers who are concerned at the cost of training. Of course one answer coudl be large state subsidies but this seems hardly realistic.On my way back from Vienna I talked to Lars Heinemann from the University of Bremen who is working on a project called IBB 2010. Lars has just completed a major study into apprenticeship (I will provide link as soon as I have one). Essentially, the IBB project has developed a complex statistical tools for looking at the cost and quality of apprenticeship. Initial results suggest vast differences in the cost. Cost is far lower in the craft trades. The major variable appears to be whether training takes place in a training workshop or directly in the workplace. Where training takes place in the workplace, apprentices contribute more to the production process (or services) and thus the overall cost to the employer is lower. Now the project is looking at what practices could be transferred - both to improve quality and to reduce costs.I think this is important work. Only last week I lambasted UK prime minister Browns announcement that Mac Donalds amongst others are to become awarding bodies for qualifications gained in their workplaces. the reason I guess for this is to address precisely the same problem that faces the German speaking countries - a lack of willingness on the part of employers to provide training. But I think the German answer sounds potentially much more appealing in maintaining broader training programmes and refusing to let companies take over the curriculum.

I have always liked the apprenticeship model. At its best it provides authentic practice based learning and at the sme time develops an occupational identity for the learner.

At the beginning of February I am attending a conference in Vienna organised by inAp - the International Network on Innovative Apprenticeship. One of the papers I am co-presenting at the conference is entitled ‘Developing tools to support workplace competence development: e-Portfolios and apprenticeship’. I have always been interested in the potential of e-Portfolios for vocational education and training and in particular for apprenticeship. I will post a download of the full paper later this week (when I have finished the referencing etc.). In the meantime here is the key excerpt explaining why I think apprenticeship needs modernisation and how e-Portfolios can contribute to this.

Why modernise apprenticeship?
Apprenticeship is perhaps the oldest organisational form of education and training and has proved surprisingly resilient despite radical societal form. So why should we modernise it now?

The first current challenge to apprenticeship lies in the present industrial revolution based on digital technologies which is having a profound effect not only on production systems but on many aspects of society. Within enterprises we are seeing a rapid period of innovation with a shortening life cycle of products, new forms of production and new forms of organisation of production and the development of new materials and products. All these are leading to rapidly changing occupational profiles and requirements for competences, although obviously the extent of these exchanges varies greatly between sectors.

A further challenge to apprenticeship is the expansion of higher education and a consequent tendency for the prestige of apprenticeship to decline.

More significant, in the long term, may be the changing ways we are learning and developing and exchanging knowledge. Although the term knowledge based society is somewhat rhetorical, it does reflect a growing emphasis being placed on knowledge for innovation and product and process development. A major impact is the growing recognition of the importance of work process knowledge – applied knowledge in the workplace. Linked to this is a move form classroom or school based vocational learning to work based learning with an increasing emphasis on informal learning. Jay Cross claims that perhaps 85% of our learning is informal yet the major emphasis in education and training has been on the 15% that comprises formal learning.

There is also a growing recognition of the role of organisational learning and of the importance of building on the knowledge of employees. This of course, may include apprentices.
Finally – and perhaps most important – is the changing ways in which (not just) young people are using new technologies for learning and for developing and sharing knowledge. Of particular note in this respect are the use of social networks which transcend traditional work based networks and the impact of web 2.0 in facilitating the use of computers for creating as well as consuming information and knowledge.

In many ways these changes are good news for supporters of apprenticeship, particularly the increased emphasis on work based learning. Nevertheless, they present a challenge to traditional forms and organisation of training, signifying a move from knowledge and skills transmission models to more collaborative peer group forms of learning. We believe that the introduction of e-Portfolios can act as a transformative tool to build on the strengths of apprenticeship models of learning whilst at the same time modernising pedagogic processes.

What could e-Portfolios bring to apprenticeship

As we said in section 2 of this paper there are many different definitions of e-Portfolios. Our belief is that e-Portfolios represent primarily a transformative pedagogic approach. This section of the paper reflects that viewpoint.

1. Bringing together learning from different contexts

e-Portfolios have the potential to bring together learning from different contexts. This is particularly important for apprenticeships which in a dual system context have often suffered form a lack of co-ordination between school based provision and work based training. More important than administrative coordination is curriculum is curriculum and pedagogic coherence. E-Portfolios have the potential to link the content of learning from different contexts. This they can bring together practice (work based) learning and theoretical (school based) teaching. Furthermore e-Portfolios can provide for the recording of and reflection on informal learning – not just as a stand alone item – but in the context of other forms of learning.

2. Reflecting on learning

e-Portfolios can be a powerful tool for reflecting on learning. Jonassen, Peck and Wilson (1999) argue that ICT supported learning is only useful (effective and efficient) if learning is active, constructive, reflective, intentional, authentic (contextual and complex), conversational and interactive.

Active learning means that learners are actively manipulating their learning environment and observing the effects of what they have done. In this way, learners are responsible for the results of their learning.

Meaningful learning implies actions, but actions are not enough. Learners have to reflect on their actions and their observations. These reflections could or should lead to the integration of new experiences and ideas with existing knowledge or should at least leads to insight into what the learner has to learn (constructive learning). It is this combination of active and constructive learning which makes learning meaningful. Learning is not a result of just practice; learners also have to elaborate their knowledge and skills and create or construct new insights.

The authenticity of the learning environment not only leads to a better understanding of cases or principles, but also results in a better transformation of learning outcomes to other cases and contexts.

To make a learning environment authentic, it should include complex and open tasks, as well as simple ones. Like in the ‘real’ world or job-related practice, people work together and interact in order to learn, and solve problems. Cooperation between learners (both collaboration and conversation) is seen as important as a goal of learning as well as a mean of learning other content.

Within apprenticeship e-Portfolios provide a tool for reflection on authentic work based practices.

3. Recording and assessing learning

e-Portfolios can be designed to support a wide range of multi media applications. This is important for a number of reasons. Firstly many vocational learners are not confident in the use of text as a means of recording and reflecting on learning. And, in this context, it is interesting to see the rapid development of Web2.0 tools for exchanging a wide range of different digital artefacts including audio, video and photographs. Secondly for apprentices competence is often reflected in the ability to make and o things. Such competence can best be captured or recorded through digital artefacts rather than through textual explanation. Furthermore the ability to access an e-portfolio form a mobile device, PDA, telephone, digital camera, means learning can be recorded where it happens, in the workplace, rather than relying on subsequent recall.
This will in turn allow the development of authentic assessment practices, rather than relying on simple written tests which provide little indication of an apprentices competence. It could alo provide a basis for moving from assessment of learning to assessment for learning – to focusing on self and peer group assessment –and to formative assessment as part of the pedagogic process, rather than end testing as a summative procedure.

4. Lifelong Learning

There is a general understanding of the necessity of lifelong learning in order to deal with rapidly changing technologies and processes of production. E-Portfolios can provide the basis of a lifelong learning record. Furthermore data can be exported for use in different learning systems and learners can provide different views of their portfolio content for different purposes, including applications for jobs or for further education and training.

Once more, what is perhaps most significant is the process of learning, of on-going recording and reflection on activities and actions. This provides the basis for the much cited but rarely explicated lifelong learning competence.

5. Networking and communities of practice

E-portfolios allow learners to develop their own social networks and to share their work with peers. As such they can be utilised for group based and project based learning. At the same time the interconnectivity outside the classroom allows integration with wider dispersed communities of practice allowing apprentices to develop their identity as a skilled worker.

And now for something completely different. I am fascinated by the possibilities of using computers for vsualising complex data and - even more so - ideas (more on this soon). We have been messing with this in a couple of projects. And in the TT-Plus project on trainers we are lucky enough to be working with Camilla Torna from Icastic. She has done some wonderful work on ways of visualising time. And amongst all the intiutional christmas emails pouring in comes this great  slowing time new years greetings. As the email says: “Click on logo if you have 21 spare seconds. Enjoy 2008.” I can’t work out how to link the image to the flash content. So just click here.

Whilst at Online Educa Berlin, I was interviewed by colleagues from the Swedish Learning Space on the future of e-learning. I visited their stand later. amongst the usual frenzy of commercial stands, all desperately trying to sell bits of technology which looked depressingly alike, it was a pleasure to find thoughtful people willing to spend time discussing ideas.

Anyway you can watch the video on the Swedish Learning Space web site.

It is already time for another edition of Sounds of the Bazaar.

This issue features a round table discussion with Jaan Netzow, from IBM Germany, Gareth Greenwood, IBM UK, and Bert de Coutere, IBM Belgium. All are involved in one way or another with the development, sales and support of software for collaboration - particularly in the workplace. Can IBM applications replace Facebook as a ‘managed social network?’ Should managers have the right to change employees’ personal profiles. All this and more in this round table.

The Sound of the Bazaar interview is with Rebecca Stromeyer. Rebecca has been involved with organising Online Educa Berlin since the start - in 1994. In the interview she tells of the origins of the conference and talks about what she enjoys about it all.

Website of the Month features the European Collaboration for Innovation project. And - this is a little embarassing - just at the moment we don’t have the url for the project to hand. But if you do want the url please visit us again when we have updated this page.

As ever thanks to Dirk Stieglitz - from stray hints in emails I gather that I made a mess of recording this issue and he had a bit of a technical struggle. And thanks to Beate Kleessen from ICWE for help in planning SoB this autumn and to Agnes Breitkopf from IBM for setting up the round table

 

 Listen to the full edition [43:17m]: Play Now | Play in Popup | Download (624)

 

 Introduction to the show - Graham Attwell [1:38m]: Play Now | Play in Popup | Download (188)

 

 e-Collaboration - an IBM Round Table [16:05m]: Play Now | Play in Popup | Download (265)

 

 Web Site of the Month [7:13m]: Play Now | Play in Popup | Download (188)

 

 Online Educa - the past and the future with Rebecca Stromeyer [12:04m]: Play Now | Play in Popup | Download (189)

 

 Extro to the programme - Graham Attwell [2:11m]: Play Now | Play in Popup | Download (318)

I’m in a bar in Sofia - grabbing a bit of bandwidth. And in comes this interesting email.

“Dear Dr. Attwell,” it says, (thanks for the Doctorate, I am a sucker for flattery), “I am a producer for the Spanish Americas Section of the BBC World Service. I am writing an article about Online Educa Berlin and I would like to have a telephone interview with you about Podcasting.

The idea is to talk about Podcasting as a tool for learning, what is the potential and the future of the tool, the plus and the minus points.”

Well how could I refuse. But I thought it might be time to do a little research about podcasts, as opposed to just making them. I remembered the excellent Impala project - I have an interview with one of the project researchers, Ming Nie, due out next week. The IMPALA project, funded by the UK Higher Education Academy, is investigating the impact of podcasting on student learning and how the beneficial effects can positively be enhanced.

Perhaps more interestingly, the IMPALA partners are experimenting with a range of pedagogical models to address specific challenges in teaching and learning.

I searched around the various project web sites, wikis, blogs and presentations. I am not sure about their first attempt at a model - it seems to me overly media / technology prescriptive. But some of the work looking at the pedagogic use of podcasts is very useful.

In a paper presented at a JISC Workshop on Innovative E‐Learning with Mobile and Wireless Technologies, they say podcasts can be used:To support online learning and to integrate other e‐learning activities – a profcast model

In a presentation at Alt C, 2007 Ming Nie says podcasting can “facilitate collaborative learning and skills development through dialogue (Allen, 2005; Laurillard, 2002;Wenger, 1998).
Ming Nie goes on to say podcasting can be used to “Capture Informal Knowledge, Experience, feelings, viewpoints through conversation, discussion, debate. Podcasting is Personal, interesting and engaging.”

From conversations with e-learning researchers and practitioners in the corporate sector, I think education is behind in this. Many large companies are already using podcasting to develop and capture informal learning. the problem with education is it isn’t quite sure about informal learning. Yes it is there. yes, it is probably a good thing. But do we really want to sanction knowledge acquisition which takes place outside of the classroom or the VLE and outside the approved sanction of the official curriculum.

The issue of digital literacy will not go away. And it reappears in strange forms. Every six months or so there is a surge of posts on teh Becata research list serve suggesting all kids should be taught to touch type. Fair enough - if I could type properly it would save me a lot of time in correcting errors. But I don’t really see the keyboard lasting much longer as the main form of talking to a computer.

Anyway, it has always seemed to me that one of the big challenges arising from the idea of digital literacy is the curriculum. I am quite bemused by curricula in general. Whatever research we undertake, whatever needs we show, the development of curricula seems to go on in a seperate and parallel universe. There was one project that I evaluated which greatly impressed me. Martin Owen was one of the project partners and his guest blog on this page earlier this week reminded me of the project. It was called i-Curriculum and it set out to research and develop guidelines for curricula for developing digital literacy. At least that is what I think the project was about. The official European project blurb says:

“The I-Curriculum framework is a set of guidelines that can be used by policy makers, teachers and other educators, the producers of digital resources, and students to check whether a project or lesson achieves the goal of enabling active participation in lifelong learning practices. This framework could help in the examination of current curriculum and learning design, locating the process within the demands of changing cultures and mapping educational provision onto the new demands of new contexts in which life, work and education interact.”

Central to the project is the framework.

“The framework represents a shift away from the notion of key skills. It looks at an activity as developing various skills related to digital literacies, the areas are:

• exchanging and sharing information; communication and collaboration
• researching: finding things out
• modelling
• working practices and attitudes.

Across each of these skill areas are three levels of curriculum activity:

The Operational Curriculum is learning to use the tools and technology effectively. Knowing how to word-process, how to edit a picture, enter data and make simple queries of an information system, save and load files and so on.

The Integrating Curriculum is where the uses of technology are applied to current curricula and organisation of teaching and learning. This might be using an online library of visual material, using a virtual learning environment to deliver a course or part of a
course. The nature of the subject and institution of learning is essentially the same, but technology is used for efficiency, motivation and effectiveness.

The Transformational Curriculum is based on the notion that what we might know, and how and when we come to know it has changed by the existence of the technologies we use and therefore the curriculum and organisation of teaching and learning needs to change
to reflect those changes.

There is implied inclusion of levels along the axis, but it is not the case that you need to study in an operational way before you become transformational. There is a real danger in making that assumption. If you start from the position that you are going to be transformational or integrative then you do not approach the acquisition of operational skills in the same way. If the curriculum is viewed in such a way that competence operations in themselves are the learning outcomes then teaching can be fairly mechanical – however, if the curriculum is designed to be transformational, the acquisition of the operational skills is needs driven,
intrinsic, secure in a model of transferability and almost taken-for-granted.”

If you are interested, FutureLab have a web page giving access to the final report. The report contains the following sections
Background - this section defines what is meant by digital literacy skills in this document, and how we can distinguish between levels of competency.

The framework - discusses the theoretical underpinnings of the matrix as well as presenting the matrix.

Case studies - three illustrative case studies taken from some of the partner countries that demonstrate how current practice can be considered using the framework as an assessment tool.

Conclusions and recommendations - this summarises the findings and recommendations for the EU with respect to the development of digital literacy skills.

The project web site also provides access to many of the projects working documents. Some of these are avaiable in Greek, Spanish and German, as well as English.

I would be delighted to host guest entries on the Wales Wide Web. I forgot to ask. But Martin Owen has emailed me saying: “I have been minded to write some things about 1994 for some time and I was prompted to write this. I think it might belong on Pontydysgu.” It certainly does, Martin. And I am honoured. Martin was one of the people who first got me hooked on technology and learning. you can read it here now. When I get the research pages sorted I will also add it there.

“I write this from a teacher’s perspective. I may write the story from a learner’s perspective later. It is a response to Graham’s piece of Nov 9th about the death of VLE’s.

This is a heresy in some circles – repositories of learning materials are not what the world needs. The idea that a teacher needs a mound of other people’s worksheets or powerpointlesses or yet –SCORM/IMS Learning Design structured learning objects is a figment of the imagination of deranged computer scientists and people who need tidy desks to remember where they put things.

I will say that having good access to some neat stuff (like a well drawn diagram of  Fleming’s Left Hand Rule which I found in seconds on Wikipedia) and sharing that knowledge with others is incredibly useful.

What was true in 1994 – when I first wrote a successful grant proposal for social media in education – is true now. Sharing and borrowing is what we need to facilitate. Sharing and borrowing are social actions. They involve reciprocity and interaction between the people who share and borrow. It comes with knowledge that the people are the source and people are the receivers of this stuff and that is quite a different mindset to the notion of a repository. They are verbs associated with communities. They come with conversations.

It is increasingly easy to find stuff and publish stuff in ways they can be found. The repository is the internet and search engines are pretty dam powerful. They both become much more powerful when people are trading ideas around what is there.

My first attempt at a “virtual learning platform” was an open access room in my University that was open ‘til late. It had 12 networked MacPlus with some networked hard drives (G. Sidhu is the unsung hero of modern computing for developing AppleTalk) with the best peripherals and software tools I could afford (Scanners etc). People met, people talked, people traded, people created together. My second attempt added FirstClass to this – which coupled with putting 56 computers into the schools where my pre-service trainee teachers were learning to teach. I learned from this.

One thing I learned is that teaching and sharing on line is not straight-forward. People who were starting using the internet for learning just then where doing things like putting up some text and the telling students to “discuss and respond” in some associated forum. The kid who was going to do well usually wrote a convincing response and the best the rest could do would be to say “me-too” or “flame”. Instruction to students needed to be structured in ways that allowed multiple responses and required students to think about how they would involve others in their learning. It needed to be like the open access room where there was borrowing, sharing and mutual support. I have some  historic advice on this.

The online environment we started to build as a European Framework 4 Telematics project REM was about a multi-media learning network (we were not building platforms or repositories- we were building tools for a learning network – a different mind-set). It had means to share and discuss resources and to build collaborative learning in a virtual resource rich environment. As with all too many projects the files now rest on an old hard disk with files dated December 2000 – the end of funding.

There was a tension in the development I am only just fully coming to understand. There was some feeling amongst the project workers that there was “a” workflow through which we would drive people. We adopted a model from a paper by Lehrer et  et al . This was constructivist in its intent – however I do not think that the authors intended it to be as hard wired as a workflow as our designs might have made it.  I think design and learning are not one-way flows or on a single track. Human activity is capable of managing multiple tracks – and prefers it that way – that is to say learning is managed by the learner – learning management is not imposed or assumed by the system. As an aside, my colleagues who promoted this system initially (with my full agreement) went on to be leading proponents of IMS Learning Design. I think at a micro level it is clearly the job of a tutor to direct attention to what is salient and more importantly provide formative feedback to students on their learning. I am far from convinced that there is a set of recipes, templates or algorithms that are the formula for teaching and learning success. I appreciate that has been a holy grail for learning technology. My 36 year career in learning technology has been littered with such visions from   Skinner  onwards. I think humans are much too good at learning to be constrained by such tracks.  I even proposed an   educational modeling language  based on conversations and meaning making (as per  Nonaka) myself.

I   do think that some of the ideas expressed about the teaching of creativity in design by  Richard Kimbell at London Goldsmiths – who proposes phases like having ideas, developing ides and testing ideas without suggesting that students might not be doing all three in some sense at any time – although design will tend to go in a general direction if it is to be completed.

But getting back to the main thread of thought. In our second phase of development of this learning network tools we engaged with a BIG international bank. What was learned from talking to their training management was that they had  profound understanding of learning in their company, that development of staff was multi-dimensional: company process knowledge; knowledge of the industry’s facts and concepts (legal frameworks, economics etc) ; generic knowledge (IT skills) and interpersonal skills and so on. Using a standardised controlled vocabulary to describe their resources or most of the wrappings of systems like SCORM did not begin to address the richness of training they needed to deliver. However they were very systematic in profiling employees, their employees career trajectories, and equally profiling the needs and skills that the company required to function as a business. They recognized they needed systems of mentoring, instruction, community building, reward-giving, need-identification, ambition fulfilling . They had their own dynamic mappings of conversations, resources and learning pathways. The pathways were never straight.

Here is a simple case example. An employee was newly charged with writing a quarterly report that demanded skills in spreadsheets and charts he had not previously had. Normal processes would have had them identify and external course provider and sent the employee out for a day at some high-cost and loss of his labour for that day. A modern trend might have been the provision of one of the many dull online courses there are in the subject. However the company had tagged or profiled one of its employees with “Excel expert” and “mentoring” attributes. The company demonstrated that having someone show you the ropes to get going and being there to help when you get stuck is quite and efficient way of learning to use software – and in the process two people were having their career developed and a community of practice was being augmented.

When Graham Attwell writes about social media tools connected together to make learning are   better than VLEs  we should think about that social process of learning and teaching. Sure we can probably do them better with loosely coupled tools but I can still make cock-ups. The way we plumb things together is significant and needs to map onto the activity system or be part of the transformation of an activity system. That is a new skill – however we are fortunate in that the tool-bag is fairly bulging with opportunity and we can add, remove, augment or find scope for new invention. We can build many tailored systems for sharing and reciprocity that are true to the context in which they work. One size, one platform, one standard does not fit all.