Archive for the ‘Employ-ID’ Category

Reports on ECER’15 Budapest – Part One: The symposium of LL, Kompetenzwerkst@tt and Employ-ID

September 15th, 2015 by Pekka Kamarainen

My recent posts have been reports on the Bremen International VET conference (2.9.-4.9.2015). The very next week many of the participants met again in the European Conference on Educational Research (ECER’15) in Budapest (8.9.-11.9.2015). Here again, I will start my reporting on the session that was initiated by our EU-funded Learning Layers (LL) project. Then, I will give reports on some other sessions that were based on similar intervention research projects. Finally, I will make some comments on the conference (or on the program of the VETNET network) as a whole and on the general assembly of the VETNET network.

Learning Layers works together with Kompetenzwerkst@tt and Employ-ID

This year our plan was to have a joint symposium between the LL project and two neighbouring projects – the German project “Kompetenzwerkst@tt” and the European project “Employ-ID” with which we already had a joint session in the Bremen conference (see my previous posts). We also took into attention the conference theme “Education and transition – contributions from educational research” and developed our own ideas, how this could be applied to the three projects that we brought into joint session. For us – in this session – transition was related to evolution of project ideas and conquering new terrains for research & development work.

Originally we had submitted another proposal for a research workshop to discuss evaluation issues in complex European projects that promote users’ competences in digital media, web tools and mobile technologies. Due to clashes with other duties we had to withdraw this session (with the hope that we can get back to this topic some other time).

Kompetenzwerkst@tt proceeds to e-learning software and e-portfolios

We started with the Kompetenzwerkst@tt project that has the longest history to build upon. The literal translation “Competence workshop” hardly reveals the project idea and the connotative meanings of ‘competence’ in German language. Initially, the project started as a curriculum development project to base vocational learning on holistic approaches to occupational fields of activity (Handlungsfelder) and characteristic Working and Learning Tasks (Lern- und Arbeitsaufgaben (LAAs)). The process of analysing the fields of activity and specifying characteristic WLTs had been practiced in different occupational contexts and in transitional training contexts. This had led to the phase of preparing a series of handbooks covering the conceptual foundations, the methodologies, different spin-off innovations and the occupational fields that have been piloted so far.

In the presentation of Falk Howe and Werner Müller (both from ITB) the main thrust was given on the development of e-portfolios in the context of the Kompetenzwerks@att approach. They gave a brief overview of the previous stages of the project and then illustrated, how the previous work (on the fields of activity and working and learning tasks) was reflected in the structure of software and in the pedagogic support for learners. In this way we got an idea, how the e-portfolio can be used in retrospective sense (for documenting already acquired experiences and learning gains) and in prospective sense (for shaping and illustrating learning scenarios).

Learning Layers proceeds from apprentice training to continuing vocational training

In the case of our LL project we had a shorter project history as our starting point. In our case  we had started with our pilot activities in the construction sector with the training centre Bau-ABC with special attention on apprentice training. Therefore, the co-design processes that we initiated were firstly focusing on digitisation of training/learning materials. Then, in a further iteration we shifted the emphasis to Learning Toolbox – a framework for managing contents, apps, web resources and communications via mobile devices. Now, in the current phase of project (when we still have to do a lot of field testing and exploitation of results) we need to look for spin-off projects.

In our joint presentation I covered firstly the work within the LL project and gave a picture of its evolutionary phases. Then I gave some insights into the Learning Toolbox and its functionality and into the search for appropriate spin-off projects with emphasis on continuing vocational training (CVT). In the second part of our presentation Ludger Deitmer gave an overview on the CVT framework in the German construction sector with three different levels: Foreman (Vorarbeiter), Specialised site manager (Werkpolier) and general site manager (Geprüfte Polier). In our current project initiative we focus on the new training regulation of the general site managers. In addition to their traditional introductory courses they are required to complete situational tasks and a comprehensive project report. With these last mentioned tasks they are expected to demonstrate their occupational and managerial competences. In the third part of our presentation Werner Müller discussed some restrictions, barriers and challenges to our project work in construction sector (in general) and in the learning contexts of apprentices and more advanced craftsmen. He concluded the presentation with an innovation map (to guide us) and with some open questions.

Employ-ID piloting with  MOOCs for Public Employment Services – lessons for others?

The third project in the symposium – Employ-ID – focuses on the changes in the public employment services (PES) in Europe (with major pilots initiated in the UK). The background of the project is in the changing role of PES organisations due to changes in working life and occupations. Whilst the previous model was to select and guide the right people to appropriate jobs, the current changes have shifted the focus completely. Now these services are required to produce and process data of changing labour markets and employment prospects for different target groups and stimulate initiatives for employment and self-employment. Moreover, they are required to prove their efficiency and to cope with policies towards privatisation or semi-privatisation. Yet, they are to comply with the strict guidelines of data security and data protection.

In the light of the above Graham Attwell had to give us a lot of background information to bring us to the central theme of his presentation – to pilot with adapted MOOCs (Massively open online courses) in the British public employment services (as the first pilot). This mode of staff training was selected since the time pressures and financial constraints are making it difficult to implement traditional forms of staff training. Moreover, it appears to be difficult to make use of (individual) learning gains in an organisational context. From this point of view the project team participated in external MOOCs and then designed a pilot MOOC with a more interactive and discursive nature. In the implementation the number of participants and the openness of pilot were reduced. Yet, the technology of the major British MOOC provider Futurelearn was used. Altogether the pilot seemed to have been well received by the participants due to its actively interactive character. Yet, the participant’s report by Jenny Hughes (who had been involved both as a trainer and as a learner) indicated that the current technology still is far from mature stage.

Altogether, it appeared that we had gathered into a joint symposium three projects that have a lot to learn from each other. This is even more striking since the persons are working side by side or (as some of us are) crossing the boundaries of the two projects. We noticed that the e-portfolio application of Kompetenzwerkst@tt very well complements the Learning Toolbox. We also noticed that the functionality of Learning Toolbox may essentially enhance the Kompetenzwerkst@tt. And the lessons from the pilot MOOCs are important insights for the forthcoming pilots in vocational education and workplace training.

I think this is enough of our symposium. In the next blog post I will focus on similar sessions with interactive research and ‘stealthy’ interventions.

More blogs to come …

Predicting mid and long term skills needs in the UK

June 24th, 2015 by Graham Attwell

Labour Market Information (LMI)  is not perhaps the most popular subject to talk about. But with the advent of open and linked data, LMI  is increasingly being open up to wider audiences and has considerable potential for helping people choose and plan future careers and plan education programmes, as well as for use in research, exploring future skills needs and for social and economic planning.

This is a video version of a presentation by Graham Attwell at the Slovenian ZRSZ Analytical Office conference on “Short-term Skills Anticipations and Mismatch in the Labour Market. Graham Attwell examines ongoing work on mid and long term skills anticipation in the UK. He will bases on work being undertaken by the UK Commission for Employment and Skills and the European EmployID project looking, in the mid term, at future skills needs and in the longer term at the future of work. He explains the motivation for undertaking these studies and their potential uses. He also explains briefly the data sources and statistical background and barriers to the wok on skills projections, whilst emphasising that they are not the only possible futures and can best serve as a a benchmark for debate and reflection that can be used to inform policy development and other choices and decisions. He goes on to look at how open and linked data is opening up more academic research to wider user groups, and presents the work of the UKCES LMI for All project, which has developed an open API allowing the development of applications for different user groups concerned with future jobs and future skills. Finally he briefly discusses the policy implications of this work and the choices and influence of policymakers in influencing different futures.

 

Workplace Learning Analytics

June 16th, 2015 by Graham Attwell

EmployID is an EU-funded, four-year project which aims to support Public Employment Services staff to develop competences that address the need for integration and activation of job seekers in fast changing labour markets. According to the official flyer: “It builds upon career adaptability and resilience in practice, including quality and evidence- based frameworks for enhanced individual and organisational learning. It also supports the learning process of PES practitioners and managers in their professional identity development by supporting the efficient use of technologies to provide advanced coaching, reflection, networking and learning support services as well as MOOCs.”

One of the aims for research and development is to introduce the use of Learning Analytics within Public Employment Services. Although there is great interest in Learning Analytics by L and D staff, there are few examples of how Learning Analytics might be implanted in the workplace. Indeed looking at research reported by the Society for Learning Analytics Research reveals a paucity of attention to the workplace as a learning venue.

In this video, Graham Attwell proposes an approach to Workplace Learning Analytics based on the Social Learning Platform model (see diagram) adopted by the Employ ID project. He argues that rather merely fathering together possible data and then trying to work out what to do with it, data needs to be sought which can answer well designed research questions aiming to improve the quality of learning and the learning environment. socialllearningplatform

 

In the case of EmployID these questions could be linked to the six different foci of the Social Learning Platform, namely:

  • Support for facilitation roles
  • Structuring identity transformation activities
  • Supporting networking in personal networks
  • Supporting organisational networks
  • Supporting cross organisational dialogue
  • Providing social networking facilitation
  • Supporting networking in teams

For some of these activities we already have collected some “docital traces” for instance data on facilitation roles through within a pilot MOOC. In other cases we will have to think how best to develop tools and approaches to data gathering, both qualitative and quantitative.

The video has been produced to coincide with the launch of The Learning Analytics Summer Institute, a strategic event, co-organized by SoLAR and host institutions and by a global network of LASI-Locals who are running their own institutes.

Researching MOOCs

April 24th, 2015 by Graham Attwell

In February we held the first annual review meeting for the EmployID project, which is focused on identity transformation and continuing professional development in European Public Employment Services. As part of the review process we have to deliver a series of (substantial) reports detailing the work we have done in different work packages in the project. Pontydysgu are involved in a range of work across the project and additionally coordinate work on Networking, Structuring and Coordination Tools. Having authored the report on this area I am now checking back through it to make sure there is nothing confidential before we publish the reports. And at the same time I thought I would publish selected highlights on this blog.

One focus for our work is around MOOCs. The following section summarises our background research into MOOCs. A future post will outline how we are taking this forward.

MOOCs continue to feature highly at conferences, seminars and events in the Technology Enhanced Learning community and are a subject of some debate and contention. Given the fast moving discussions, this section can only aim to summarise some of the subjects of debate.

There are now hundreds of open online courses available through branded MOOC platforms such as Coursera, Udemy, FutureLearn and Iversity along with self‐hosted courses direct from Universities and even individual lecturers offering open courses outside of their institutions. The vision of the MOOC is exactly that, Massive ‐ anyone can join in, Open ‐ materials available free of charge for all to use and repurpose, Online Course. The extent of the openness of many courses branded as MOOC is questionable, most materials are locked behind logins, passwords and time limits. Some courses come with a fee. As described above, a MOOC is not always a MOOC.

Research by the UK Department for Business Innovation and Skills (BIS) in 2013 highlighted two conflicting strands of thought amongst MOOC professionals.

A strand of enthusiasts welcomes the shake‐up and energy MOOCs bring to learning, teaching and assessment. They report positively on learning experiences and innovative formats of pedagogy, and spotlight themes such as access, empowerment, relationship building and community. This strand is particularly prevalent in the general press. Examples include Shirky and Legon.A strand of sceptics tempers the general enthusiasm along two themes. The supposed benefits of MOOCs were already realised in previous generations of Open and Distance Learning (ODL) innovation – and the innovations of MOOCs are the victory of packaging over content. The MOOC format itself suffers from weaknesses around access, content, quality of learning, accreditation, pedagogy, poor engagement of weaker learners, exclusion of learners without specific networking skills.

The themes emerging from both sides of the argument are those of access and inclusion of learners, quality of content, teaching and learning, networks and communities, and accreditation.

A recent study of MOOCs run by MIT showed that the most typical registrant in the courses were males aged 26 or older with a Bachelor’s degree. However, when the data is viewed in context it is notable that this demographic accounts for less than one in three registrants. Other statistics collected from 17 courses comprising over 600,000 registrants showed that 33% had high school or lower levels of education, 6.3% were over 50, and 2.7% had IP or mailing addresses from countries on the United Nations’ list of least‐developed countries (Rutter, 2014, Ho et.al., 2014, DeBoer et.al., 2014).

The formulaic structure of the branded courses such as Coursera make it easy for a course provider to quickly create an attractive looking sequence of lessons with video, text and assignments. One downside to this method is that there are now hundreds of identical looking courses consisting of video lectures, further reading and the occasional multiple choice quiz. The format has been referred to by critics as “The sage on a stage” and pedagogically reflects the paradigm that teaching is a one‐way process of giving knowledge to another. It is of course possible to use such a platform without being a slave to the formula, but more interaction with students requires more input and more time on the part of the course providers. The issue for the course facilitator is that online courses take time; a survey of professors running MOOCs recently reported that over 100 hours of work occurs before the course has started with a further 8 to 10 hours a week on upkeep (Kolowich, 2013). Factor in that the number of enrolled students on a MOOC can be as high as 160,000 (Rodriguez, 2012) and it becomes evident that dealing with individuals can be an almost impossible task.

Research carried out by MIT into 17 courses on the edX platform suggests that course completion may not be a valid success criteria for online courses or learners. “Course completion rates, often seen as a bellwether for MOOCs, can be misleading and may at times be counterproductive indicators of the impact and potential of open online courses.”

The researchers found evidence of large numbers of registrants who may not have completed a course but still accessed substantial amounts of course content.” (Rutter, 2014)

One of the most contentious debates has been dropout and completion rates. MOOCs in general have a very high dropout rate when compared to conventional courses (both face to face and online). Critics have pointed to this as evidence of the poor quality of courses and the lack of support for learning. Proponents of MOOCs have countered by pointing out how easy it is to sign up for free and open courses and that many learners join only wishing to undertake part of a programme. Openness, they say, is allowing more learners to embark on courses and that conventional measurements of quality such as completion rates are inappropriate for MOOCs.

The openness and availability of the resources will have some impact on the uptake of an online course by students. Participants can be put off by long registration processes or constant requests for login information. It is interesting to note that when materials are easy to access a number of students continue to access, study and participate in online courses beyond the official synchronous running times. Campbell (2014) describes these participants as “archived‐learners”;

“Despite the lack of a defined cohort, deadlines, strong instructor‐ presence, and the ability to earn a Statement of Accomplishment, archived‐learners indicate similar intent and exhibit similarbehavior to live‐learners. And this behavior extends beyond watching videos to completion of assessments and interaction on the discussion forums.” (Campbell, 2014)

The way in which students interact with online course content can be compared to the way in which people interact with other Web‐based media such as video or social network sites. (Rutter, 2014).

Research shows that students tend to navigate a non‐linear pattern through course content with students deemed successful (in that they achieved the certification available for the course) skipping around 20% of the content (Guo & Reinecke, 2014).

BIS (2013) summarises that “Learners who have completed MOOCs emerge from the literature as relatively enthusiastic about the MOOC format. Different kinds of learner experience have been identified, and passive consumption or lurking in a MOOC is a common pattern. The consensus is growing that lurking and auditing have validity as a learning activity within MOOCs, and that non‐completion is not a significant problem in this learning format.”

The early cMoocs were developed using a mixture of Open Source and homegrown software and some providers continue to follow such an approach. The last two years have seen the rapid emergence of MOOC platforms, driven in part by the need to ensure scalability and in part by attempting to standardise and facilitate MOOC design. Most, although not all, of these platforms have been developed by private organisations, often backed by venture capital funding and working in partnership with academic organisations for providing content. There have been some innovations, for instance in allowing designers to annotate video.

There has been some criticism by course developers of the limitations of platforms, particularly the xMooc platforms.

It is likely that more platforms will be released over the next two years and that some will be available as Open Source Software

What can we learn from pilot activities with MOOCs?

February 24th, 2015 by Pekka Kamarainen

As I told in my previous post, our EU-funded Learning Layers (LL) project is preparing itself for the Design Conference of the Year 2, which will take place in March in Espoo (next to Helsinki) in Finland. And as I also told, I have looked over the fence and explored, what our colleague Graham Attwell has been writing recently. In my previous post I was looking at the points he has made in debates on VLEs, PLEs and MOOCs.

Now I am trying get an idea, what Graham and his colleagues have been experiencing with the pilot activities of the neighbouring EU-funded project Employ-ID (that focuses on Employment services in Europe). As I understand it, they have started as learners in MOOCs, then to develop a medium-scale pilot arrangement, and now they are harvesting their first results. I am not trying to tell the news myself, but I am fascinated by the way that Graham has worked his way in this pilot (and covered it with his blogs).

 1. Stepping in as a participant of MOOC (Graham’s report May 13th 2014)

“We are planning to run a series of MOCCs as part of this project (Employ-ID) and the project partners have agreed themselves to do a MOOC as part of our own learning project. So why did I choose to do a course of digital curation? I have spent a lot of time working on the development of Open Educational Resources (OERs). Open Educational Resources are resources for learning and teaching that are open to use. But resources means not only content and materials but also tools for content creation and sharing as well as intellectual property licenses for using these resources freely and openly.” (…)

“It strikes me that many of the digital objects being grated by participants in this course could be a very rick source of learning. more than that it also seems that many of the issues in digital curation are very similar to those round OERs – for example

  • how do we classify and structure resources
  • how do we ensure digital resources are discoverable
  • how do we measure the quality of resources
  • how can we encourage people to interact with resources.

And finally I think that the best answers to these questions may come through an interdisciplinary dialogue.”

2. Heading to pilot with adapted MOOC (Graham’s comment April 29th 2014)

“Within the European Employ-ID project, (which is researching employment adaptability and the use of technology for supporting coaching and continuing professional development for Public Employment workers in Europe), we have promised, for better or worse, to organise a MOOC. In fact, I think this was promised for the final year of thee project, which has only just started, but with plenty of enthusiasm from the public employment services and from project partners, we are planning to bring it forward to next year.”

As Graham has reported it several months ago, the idea to organise an adapted MOOC – not necessarily massively open and not yet so open, but based on the same pattern – was well received by their counterparts. As I hear from the echos, it appears that this pilot experience helps us to overcome the EdTech perspective on MOOCs and to turn the concept back on its feet. Instead of putting the design issues into centre, Graham has pushed us to think about the social learning in organisational and professional communities. We are looking forward to hear more on this.

More blogs to come …

Barriers to learning with technologies in enterprises

May 22nd, 2014 by Graham Attwell

Most of my work at the moment involves the use of technology for learning in work, including in the construction sector, the health sector and in public employment services. It is s subject I have been working on – on and off – for the past 15 years. Although I cannot prove it, my feeling is that there is a greater awareness of the potential of technology for learning now, particularly in those organisations with training departments. And there is growing interest in the potential of mobile devices for embedding learning within work processes.

However practice in patchy at best. Of course there are differences between individual sectors and between different companies within sectors. But the use of technology for learning in Small and Medium Enterprises, increasingly seen as the loci of future employment growth, is very limited. Which once more raises the question of why and of what the barriers are.

The biggest barrier for me is the capacity of organisations to adopt TEL. This includes a number of different things including the attitude and support of managers for TE, the availability of learning materials, the confidence and competence of trainers and learners in using technology and the technical infrastructure. As I said above, I see increasing support from managers. The movement to open educational resources and the wider use of web 2.0 tools for content creation is overcoming previous problems with the lack of learning materials for occupational learning. Confidence and competence of trainers and learners is harder to assess. If anything, in workshops we are finding greater differentiation – from very confident and keen users to those barely able to operate a computer. This means we need to foster processes of peer learning – with more advanced users and trainers supporting those with less confidence.

The biggest problem we are finding is infrastructure. Whilst I read with enjoyment all these papers about social learning and the web and how it can be transformational in organisations, the reality is most computers and networks in organisations are locked down.  How locked down varies – in some it requires the sys admin to install any new software, in others individual websites have to be white listed on the server before they can be accessed. Of course we all love to hate system administrators. But there are real reasons behind this. Most systems contain confidential data and critical systems. They have not been built for learning. And with the increasing risk of hacking – administrators are looking how to tighten up their systems, not open them up. The only answer I can see is to provide completely separate networks for learning. Of course this is not going to be cheap. So once more we are back to persuading organisational managers of the importance of investing in infrastructures for learning. In this at least, nothing has changed

Some thoughts about MOOCs

April 29th, 2014 by Graham Attwell

MOOCs are now set on the downside of the hype cycle and it is not difficult to find critics – or even those predicting their immanent end.

I can’t see much sign of them going away = if anything there seems to be more and more MOOCs appearing – although that may be just a result of better discoverability. However there does seem to be huge variation ind ensign, duration and above all quality although we do not really have any agreed criteria for measuring quality.

Within the European Employ ID project, which is researching employment adaptability and the use of technology for supporting coaching and continuing professional development for Public Employment workers in Europe, we have promised, for better or worse, to organise a MOOC. In fact, I think this was promised for the final year of thee project, which has only just started, but with plenty of enthusiasm from the public employment services and from project partners, we are planning to bring it forward to next year.

We also decided that we would all (about 14 of us) would sign up for a MOOc and exchange our experiences. I am a bit behind and will start a MOOC next week on Digital Curation provided by Kings Collage London who interestingly, eschewing the commercial and consortium platforms, are using their own platform built on top of Moodle.

Project partners have signed up for a range of topics from Shakespeare to producing a mobile app. So far the experience – or at least the refection on the experience, is very varied. A lot seems to be down to the design of the MOOC. A number of people found course providers had underestimated the time it would take to follow the course. Probably the major criticism was lack of contact with other learners, although this seemed particularly an issue on MOOCs offered through the Coursera platform. Peronsally I am rather overwhelmed by the volume of contact from co-students on my Digita Curation course and that is two weeks before its starts.

I suspect the divide between so called c-MOOCs and x_MOOCs is more of a continuum than a binary divide. In that respect Coursera or indeed Code Academy could be seen as on one end of that continuum with individual students engaging with digit materials produced through a well designed workflow but with little or no peer group interaction. The various so styled c-MOOCs stand on the other, with developers left very much to design their own programmes and with a focus of peer learning.

Despite the issue sod design and quality, the sheer numbers of learners signing up for MOOCs deserves some reflection. I interpret it as a vast pent up demand for opportunities for learning. That many of those participating in MOOcs have already a degree is hardly surprising. These were the people who would have participated in face to face Adult Education programmes, had they been available. And even before austerity devastated much of previous provision in European countries, such provision was far to narrow to meet demand. MOOCs have enabled a massive expansion in the scope of subjects on offer as Open Education.

So, even though I sympathise with the critics, particularly as to the quality of pedagogy, I think we should see MOOCs in that light. MOOCs are one iteration in the use of technology to greatly expand Open Education and to make that education available to everyone.

Professional identities and Communities of Practice

April 22nd, 2014 by Graham Attwell

Technology Enhanced Learning, at least form a research perspective, has always tended to be dominated by the education sector. Coming from a background in vocational education and training, I was always more interested in how technology could be used to enhance learning in work and in particular informal learning in Small and Medium Enterprises.

Much early work in this area, at least in Europe was driven by a serious of assumptions. We were moving towards a knowledge economy (remarkable how quiet that has gone since the economic crash) and future employment, productivity and profitability, required higher levels of skills and knowledge win the workplace.. Prior to the rise of the World Wide Web, this could be boosted by enhancing opportunities for individual learning through the development of instructional materials distributed on disc or CD ROM. Interestingly this lead to much innovative work on simulation, which tended to be forgotten with the move to the online environment offered by the World Wide Web.

One of the big assumptions was that what was holding back learning in enterprises was the cost of releasing employees for (formal) training. Thus all we had to do was link up universities, colleges and other training providers to enterprises through providing courses on the web and hey presto, the problem would be solved. Despite much effort, it didn’t really work. One of the reasons I suspect is that so much workplace knowledge is contextually specific and rooted in practice, and trainers and particularly learning technologists did not have that knowledge. Secondly it was often difficult to represent practice based knowledge in the more restricted learning environment of the web. A further issue was a failure to understand the relationship between learning nd professional development, work practice and professional (or occupational) identities. That latter issue is the subject on a paper entitled Facilitating professional identity formation and transformation through technology enhanced learning: the EmployID approach, submitted by my colleagues from the EmployID reject, Jenny Bimrose, Alan Brown, Teresa Holocher-Ertl, Barbara Kieslinger, Christine Kunzmann, Michael Prilla, Andreas P. Schmidt, and Carmen Wolf to the forthcoming ECTEL conference. Their key finding is that there is “a wide spectrum of how actual professional identity transformation processes take place so that an ICT-based approach will not be successful if it concentrates on prescribing processes of identity transformation; rather it should concentrate on key activities to support.” They go on to say that “ this is in line with recent approaches to supporting workplace learning, such as Kaschig et al. (2013) who have taken an activity-based approach to understanding and supporting collective knowledge development.”

The following short excerpt from the paper explains their understanding of processes of professional work identity formation:

“Professional work identities are restructured in a dynamic way when employees are challenged to cope with demands for flexibility, changing work situations and skill needs (Brown, 1997). The work activities of practitioners in Public Employment Services (PES) need to be trans- formed due to the changing nature of the labour market. As their roles change, so do their professional identities. Work identities are not just shaped by organisations and individuals, but also by work groups (Baruch and Winkelmann-Gleed, 2002) or communities of practice (Lave and Wenger 1991; Brown, 1997; Ibarra, 2003). PES practitioners in particular need to develop multi-dimensional (individual and collective) professional identities to cope with socio-economic and technological change (Kirpal, 2004). This shift is underpinned by the increased importance of communica-tions skills, a willingness to engage in learning and reflexivity, while reflection on experience over time may be particularly significant in the build-up of implicit or tacit knowledge as well as explicit knowledge (Eraut, 2000). At the individual level, emerging new demands and associated skills shifts generate a potential for conflict with traditional work orientations and associated values, norms, work ethics and work identity patterns of employees. One important focus for support are individuals’ strategies for dealing with such conflicts. While any identity formation process has to be realized by the individual, the process of acquiring a work identity also takes place within particular communities where socialization, interaction and learning are key elements. Therefore, supporting networks, of ‘new’ communities of practice (Lave, 1993; Wenger, 1998; Billett, 2007) and feedback from other practitioners are important aspects on which to focus.”

References

Baruch, Y. & Winkelmann-Gleed, A. (2002). Multiple commitments: a conceptual framework and empirical investigation in a Community Health Services Trust, British Journal of Management, Vol. 13, No. 4, pp. 337-357.

Billett, S. (2007). Exercising self: learning, work and identity. In: Brown, A.; Kirpal, S.; Rauner, F. (eds). Identities at work. Dordrecht: Springer, pp. 183-210.

Brown, A. (1997). A dynamic model of occupational identity formation. In: Brown, A. (ed.) Promoting Vocational Education and Training: European Perspectives. Tampere: University of Tampere, pp. 59-67.

Eraut, M. (2000). Non-formal Learning and Tacit Knowledge in Professional Work. British Journal of Educational Psychology, Vol. 70, No. 1, pp. 113 – 136.

Ibarra, H. (2003). Working Identity: Unconventional Strategies for Reinventing Your Career.Boston, MA: Harvard Business School Press.

Kaschig, A., Maier, R., Sandow, A., Lazoi, M., Schmidt, A., Barnes, S., Bimrose, J., Brown, A., Bradley, C., Kunzmann, C., Mazarakis, A. (2013). Organisational Learning from the Perspective of Knowledge Maturing Activities. IEEE Transactions on Learning Technol- ogies 6(2), pp. 158 – 176
Kirpal, S. (2004) “Researching work identities in a European context”, Career Development International, Vol. 9, No. 3, pp.199 – 221

Lave, J. (1993). The Practice of Learning. In S. Chaiklin and J. Lave (eds) Understanding Practice: Perspectives on Activity and Context, Cambridge: University of Cambridge Press.

Lave, J. , & Wenger, E. (1991). Situated learning. Legitimate peripheral participation. Cambridge, England: Cambridge University Press.

Wenger, E. (1998). Communities of practice: Learning, meaning, and identity. Cambridge: Cambridge University Press.

What is happening with Learning Analytics?

April 7th, 2014 by Graham Attwell

I seem to be spending a lot of time looking at the potential of various technologies for supporting learning at work. I am not talking here about Virtual Learning Environments. In the construction industry we are looking at how mobile devices can be used to support learning and knowledge sharing between the different contexts of the vocational school, the industrial training centre and the workplace. And through the Employ-ID project we are looking at how to support continuing professional development for workers in public employment organisations across Europe.

None of these is particularly easy. Pedagogically we looking at things like co0counselling and at MOOCs for professional development. And another target on our horizon is Learning Analytics. Like so many things in technology advanced learning, Learning Analytics launched with a big fanfare, then seems to haver sunk under the surface. I was excited by the potential of using data to support learning and wanted to get in there. But there seems to be a problem. Like so often, rather than looking to use the power of Learning Analytics to support learners and learning, institutions have hijacked the application as a learning management tool. Top of the list for UK universities at least is how to reduce drop out rates (since this effects their funding). Rather than look at the effectiveness of teaching and learning, they are more interested in the efficiency of their approach (once more to save money).

So we are back where we have been so many times. We have tools with a great potential to support learners, but institutional managerialism has taken over the agenda. But perhaps I am being overly pessimistic and looking for information in the wrong places. If anyone can point me to examples of how to use Learning Analytics to support real learning please post below.

NB. Another issue concerning me is how to tell users what data we are collecting and how we are using it. Once more, does anyone have any pointers to good practice in this respect

 

Managing large scale projects

March 4th, 2014 by Graham Attwell

I seem to have spent most of the last month in project meetings. Besides the ongoing Learning Layers project, Pontydysgu are partners in a new European Research Framework project, Employ-ID. I will write more on this in another post but in brief Employ-ID is looking to support online professional development, including e-coaching, for workers in European Public Employment Services. As with Learning Layers, Employ-ID is a relatively large scale project, with some twelve or so partners drawn from countries throughout Europe. The project will run over four years.

Pontydysgu have participated in a number of such projects. And it seems to me that despite the hard work of most partners, the problems of project organisation and management are almost insuperable. Its not the lack of communication – far from it. Some days the volume of group emails and the sheer number of online meetings seems overwealming. A big problem is the complexity of the projects. There are huge difficulties in achieving a common understanding of what we are doing, particularly as the projects involve specialists from many different disciplines. Even more problematic is the form of plans the EU insists on. The work programme is outlined in something called a Description of Work or DOW. This tends to be written in EU project speak and can run as long as 150 or so pages. And the work is divided up into work packages, most of which run over the full four years of the project. In truth the division of work is often somewhat arbitrary. But given the number of people working on the projects, the work packages tend to form semi autonomous mini projects themselves with their own methods of working, momentum and practices. Communication between work packages then becomes an issue.

Employ0ID has adopted a different structure. Despite being compelled to have separate work packages for the point of administration, the project is being organised through a sort of SCRUM process. Thus at three or six monthly intervals the project will form work reams, drawn from across the work packages with aims and milestones set out for the next work period. The members will organise sprints to achieve those goals, reporting back to the next face to face meeting where the outcomes will be reviewed and new goals and teams set up. This process seems to me a much better way of working, so much so that I think it deserves some research in itself. Anyway I will report back on this blog how the process evolves.

 

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