Archive for the ‘Career Guidance’ Category

More ways of understanding the Labour Market

September 15th, 2020 by Graham Attwell
architecture, skyscraper, glass facades

MichaelGaida (CC0), Pixabay

In most countries we have traditionally relied on official labour market agencies for data for understanding the labour market. From an education and training standpoint, that data has not always been ideal – given the main users are economic planners and policy makers – and the data collected is often difficult to interpret from the viewpoint of careers guidance or education and training provision.

One of the main limitations of national data from official agencies is that the sample is often too small to draw conclusions at a local – or sometimes even regional – level. Yet opportunities for employment vary greatly by region, town and city. In recent years there has been a growth in popularity of scraped data, using big data technologies and techniques to scrape and analyse online job vacancies. This work has mainly been undertaken by US based private sector companies although the EU CEDEFOP agency has also developed a multi national project scraping and analysing data. The job advert data is not better or worse than tradition labour market data. It is another source of data providing another angle from how to understand what is going on. Pontydysgu is part of a consortium in the final of the  UK Nesta CareerTech Challenge prize. Our main word is developing a Chatbot for providing information for people whose jobs are at risk as a result of automation and AI. Of course that includes labour market information as well as possibly scraped data and we have been thinking about other sources of data, not traditionally seen as labour market information.

One organisation which is accessing, visualising and publishing near real time data is the Centre for Cities in the UK. It says its mission is to help the UK’s largest cities and towns realise their economic potential.

We produce rigorous, data-driven research and policy ideas to help cities, large towns and Government address the challenges and opportunities they face – from boosting productivity and wages to preparing for Brexit and the changing world of work.

We also work closely with urban leaders, Whitehall and business to ensure our work is relevant, accessible and of practical use to cities, large towns and policy makers

Since the start of the Covid 19 pandemic the Centre for Cities has been tracking the impact on the labour market. They say:

Luton, Slough and Blackpool have seen the largest increases in unemployment since lockdown began. Meanwhile, cities and towns in predominantly in southern England and The Midlands have seen smaller increases in unemployment. Cambridge, Oxford, Reading, Aberdeen and York have seen some of the smallest increases in unemployment since March.

As of mid-June Crawley, Burnley, Sunderland and Slough have the largest shares of people being paid by the Government’s furlough scheme.

In the medium term, as many as one in five jobs in cities and large towns could be at risk of redundancy or furloughing, and those reliant on the aviation industry, such as Crawley and Derby, are likely to be hardest hit. These areas are also the places most likely to be worst affected if the Job Retention Scheme is withdrawn too soon.

One interesting tool is the high street recovery tracker. This compares the economic performance of city centers since the outset of the Covid 19 crisis. At present they say footfall in the UKs 63 biggest cities has increased by seven percentage points in August and now reaches 63 per cent of pre-lockdown levels.

However, this figure hides great geographic differences: in 14 city centres, footfall in August exceeded pre-lockdown levels; particularly in seaside towns and smaller cities. At the other end of the spectrum, large cities like Manchester and Birmingham have barely recovered half of their pre-lockdown levels of activity.

Instead of relying on traditional surveys for this data, which would take some time to process and analyse, the recovery tracker is based on mobile phone analysis. Another potentially interesting non traditional source of data for understanding labour markets may be travel data, although that data is heavily disrupted by Covid 19. But that disruption in itself may be interesting, given the likelihood that those cities with continuing low travel to work numbers are likely to have a higher percentage of office based work, and possibly a focus on non customer based finance and administration employment. Conversely those cities where travel to work volumes are approaching near normal are probably more concentrated on retail and manufacturing industry.

All in all, there is a lot going on in novel data sources for labour market information. And of course we are also looking at how such data might be accessed:hence our Chatbot project.

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What’s happening to the labour market?

September 14th, 2020 by Graham Attwell
looking for a job, work, silhouettes

geralt (CC0), Pixabay

Its pretty hard guessing the future of the labour market at the moment. How bad is the downturn from the Convid 19 pandemic going  to be. Will there be U shaped recession or will there be a rapid V shaped recovery. Who will be hit hardest? What will happen to the hospitality and travel industries. What kind of policies might mitigate against a recession. And what kind of education and training measure are needed?

Things are slowly becoming clearer. And the indicators are not good.

The Brighton based Centre for Employment Studies (CES) released a briefing note today using newly released data from employers planning 20 or more redundancies alongside historic estimates of actual redundancies, in order to estimate the potential path of job losses this year. The CES were only able to obtain the data from the government followin a Freedom of Information request. Estimates of the actual historic level of redundancies are taken from the Labour Force Survey.

Their analysis suggests that redundancy notifications by employers are running at more than double the levels seen in the 2008/9 recession, the vast majority of which is a consequence of the covid-19 pandemic and its economic impacts. The CES estimates  that this may lead to around 450 thousand redundancies in the third quarter of 2020 – significantly higher than the quarterly peak in the last recession (of just over 300 thousand) – and a further 200 thousand redundancies in the final quarter of the year.

Among measure that they suggest are needed to deal with the employment crisis is guaranteed access to rapid, high quality employment and training support for those facing redundancy.

The full report can be downloaded here.

 

 

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Understanding the changing Covid-19 labour market

August 26th, 2020 by Graham Attwell
looking for a job, work, silhouettes

geralt (CC0), Pixabay

Yesterday I attended a webinar organized by the UK Association of Colleges in their Labour Market Observatory Series. The subject of the webinar was Using Job Posting Analytics to understand the changing Covid-19 labour market.

Understanding labour markets is a hard job at the best of time and the Covid-19 pandemic and the resulting lockdown have disrupted the economy with unprecedented speed and scale. As Duncan Brown, Senior Economist from Emsi, explained, raditional labour market statistics take time to emerge, especially to understand what’s going at regional and local level, and real-time indicators become all-important. Duncan Brown, talked through what their Job Posting Analytics – derived from collecting (or scraping) around 200,000 new, unique job postings from job boards across the internet every week — can tell us about where and how the labour market is changing and what to look for as we move into the recovery.

First though he explained how the data is collected using bots before being cleaned and duplication removed, prior to using algorithms to analyse the data. He pointed out that there are limitations to the data derived from job adverts but compared to the time taken for official labour market data to emerge, for instance through the UK National Office of Statistics Labour Force Survey (LFS)job posting analytics can provide an almost real time snapshot view of the labour market, and is easily projected at a local level.

My notes on the webinar are somewhat patchy but here are a few take home points, particularly from a question and answer session that followed Duncan Brown’s presentation.

There was a huge fall in online job adverts in April and May with the lockdown – as high as 80 per cent in some sectors and localities. Since then there has been a steady recovery in the number of jobs being advertised online but this recovery is uneven between different sectors and different cities and regions.

As examples offers of employment in the food and hospitality. Industries remain dire and aerospace is also still badly hit. On the other hand, job advert volumes in manufacturing have substantially recovered and, perhaps understandably there is an increase in jobs adverts in health care.

There is considerable differences as to how far the volume of job adverts has recovered (or otherwise) in different cities. In general, it would appear that those cities with the largest percentage of office work and of commuters are doing worse: London in particular.

One area of the labour market that Emsi is focusing on is skills demand. They have developed their own skills directory, which Duncan Brown said, now contains over 3000 skills and are running a project funded by Nesta to see if these skills can be clustered around different occupations. Yet despite the so-called pivot to skills, he said there few signs that employers were. Moving away from the traditional emphasis on qualifications. However, qualification demands often did not appear in job adverts but rather tended to be assumed by both employers and job applicants. For instance, someone applying for a job as an accountant would presume that they needed formal qualifications.

Although there have long been predictions over the impact of automation and AI on employment, Duncan Brown said there was little evidence of this. His feeling is that, at least in the UK, the existence of relatively cheap labour in many sectors where it would be relatively easy to automate tasks, was a disincentive to the necessary investment. He thought that labour costs may have been kept down by immigration. He pointed to car washes as an example of an area where far from advancing automation had actually gone backwards.

The slides from the presentation and a recording of the webinar will be available from 27 August on the Association of Colleges website.

 

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Evolving Education and Careers: Share, Learn and Transform

August 3rd, 2020 by Graham Attwell

The job markets were already looking problematic at the start of the year. Researchers and policy makers alike were warning that automation and Artificial Intelligence were leading to changes in the tasks undertaken in different occupations, requiring new skills and competences. Employment in some occupations were threatened by these developments. This was resulting in the need for enhanced Careers Advice, Information and Guidance, in particular ensuring that adults has access to such services to help them transition to new jobs.

Now this has been amplified by the Covid019 pandemic. Many people’s jobs are furloughed, others have lost their jobs. The prospects for young people and graduates entering the labour market are particularly grim.

From 20 – 22 October DMH Associates are organizing a major online conference looking at these issues and more.

The conference web site explains that the world has experienced major economic, social and technology impacts. Societies everywhere are undergoing deep transformation.

Climate change, an ageing workforce and skills gaps are major issues that governments need to address. Only time will tell what the impact of the current health crisis will have in the medium and long-term. As a consequence, careers will evolve in response to a dynamically changing environment. How will this affect jobs, training, employment, the gig economy and/or unemployment in the future? We will be exploring forward-thinking approaches to careers support systems drawing on international good and interesting policies and practices.

For leaders, educators, career development, HR and employment specialists a fundamental question is: – how best can individuals be better prepared to adapt and prosper through lifelong learning and work? Individuals’ must be well equipped with the mindsets and tools they need to find and benefit from purposeful learning and work opportunities. Organisations working with young people and/or adults in differing contexts will need agile responses to meet citizens’ needs.

With all this in mind, time away to network with experts and like-minded colleagues is just what the doctor ordered. This year’s theme is Evolving Careers. Delegates will learn from experts and peers whilst sharing experiences, research and best practice to take back to the day job of helping to transform people’s lives.

The conference content includes international keynote speakers and breakout sessions hosted by leading experts and contributors

Session topics include:

  • Career-related learning in primary schools
  • An evolving curriculum in secondary, tertiary, vocational education and training (VET) and higher education settings
  • Future scoping careers
  • Digital innovations
  • Building Partnerships
  • How to Make a Difference to Those That Need Support Most
  • Youth Transitions: Creating Pathways to Success
  • Adults in the workplace
  • Labour markets: where next?
  • Tackling unemployment
  • Lifelong guidance
  • Social inclusion

Registration for the conference costs £25. There are already 210 delegates registered to attend from the UK, Ireland, Canada, Dubai, Australia, New Zealand, Germany, The Netherlands, Turkey and the USA.

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Pathways to Future Jobs

June 1st, 2020 by Graham Attwell

katielwhite91 (CC0), Pixabay

Even before the COVIP 19 crisis and the consequent looming economic recession labour market researchers and employment experts were concerned at the prospects for the future of work due to automation and Artificial Intelligence.

The jury is still out concerning the overall effect of automation and AI on employment numbers. Some commentators have warned of drastic cuts in jobs, more optimistic projections have speculated that although individual occupations may suffer, the end effect may even be an increase in employment as new occupations and tasks emerge.

There is however general agreement on two things. The first is that there will be disruption to may occupations, in some cases leasing to a drastic reduction in the numbers employed and that secondly the tasks involved in different occupations will change.

In such a situation it is necessary to provide pathways for people from jobs at risk due to automation and AI to new and hopefully secure employment. In the UK NESTA are running the CareerTech Challenge programme, aimed at using technology to support the English Government’s National Retraining Scheme. In Canada, the Brookfield Institute has produced a research report ‘Lost and Found, Pathways from Disruption to Employment‘, proposing a framework for identifying and realizing opportunities in areas of growing employment, which, they say “could help guide the design of policies and programs aimed at supporting mid-career transitions.”

The framework is based on using Labour Market Information. But, as the authors point out, “For people experiencing job loss, the exact pathways from shrinking jobs to growing opportunities are not always readily apparent, even with access to labour market information (LMI).”

The methodology is based on the identification of origin occupations and destination occupations. Origin occupations are jobs which are already showing signs of employment. Decline regardless of the source of th disruption. Destination jobs are future orientated jobs into which individuals form an origin occupation can be reasonably expected to transition. They are growing, competitive and relatively resilient to shocks.

Both origin and destination occupations are identified by an analysis of employment data.

They are matched by analysing the underlying skills, abilities, knowledge, and work activities they require. This is based on data from the O*Net program. Basically, the researchers were looking for a high 80 or 90 per cent match. They also were looking for destination occupations which would include an increase in pay – or at least no decrease.

But even then, some qualitative analysis is needed. For instance, even with a strong skills match, a destination occupation might require certification which would require a lengthy or expensive training programme. Thus, it is not enough to rely on the numbers alone. Yet od such pathways can be identified then it could be possible to provide bespoke training programmes to support people in moving between occupations.

The report emphasises that skills are not the only issue and discusses other factors that affect a worker’s journey, thereby, they say “grounding the model in practical realities. We demonstrate that exploring job pathways must go beyond skills requirements to reflect the realities of how people make career transitions.”

These could include personal confidence or willingness or ability to move for a new job. They also include the willingness of employers to look beyond formal certificates as the basis for taking on new staff.

The report emphasises the importance of local labour market information. That automation and AI are impacting very differently in different cities and regions is also shown in research from both Nesta and the Centre for Cities in the UK. Put quite simply in some cities there are many jobs likely to be hard hit by automation and AI, in other cities far less. Of course, such analysis is going to be complicated by COVID 19. Cities, such as Derby in the UK, have a high percentage of jobs in the aerospace industry and these previously seemed relatively secure: this is now not so.

In this respect there is a problem with freely available Labour Market Information. The Brookfield Institute researchers were forced to base their work on the Canadian 2006 and 2016 censuses which as they admit was not ideal. Tn the UK data on occupations and employment from the Office of National Statistics is not available at a city level and it is very difficult to match up qualifications to employment. If similar work is to be undertaken in the UK, there will be a need for more disaggregated local Labour Market Information, some of it which may already be being collected through city governments and Local Economic Partnerships.

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CareerChat Bot

May 7th, 2020 by Graham Attwell
chatbot, bot, assistant

mohamed_hassan (CC0), Pixabay

Pontydysgu is very happy to be part of a consortium, led by DMH Associates, selected as a finalist for the CareerTech Challenge Prize!

The project is called CareerChat and the ‘pitch’ video above expalisn the ideas behind the project. CareerChat is a chatbot providing a personalised, guided career journey experience for working adults aged 24 to 65 in low skilled jobs in three major cities: Bristol, Derby and Newcastle. It offers informed, friendly and flexible high-quality, local contextual and national labour market information including specific course/training opportunities, and job vacancies to support adults within ‘at risk’ sectors and occupations

CareerChat incorporates advanced AI technologies, database applications and Natural Language Processing and can be accessed on computers, mobile phones and devices. It allows users to reflect, explore, find out and identify pathways and access to new training and work opportunities.

Nesta is delivering the CareerTech Challenge in partnership with the Department for Education as part of their National Retraining Scheme

  • Nesta research suggests that more than six million people in the UK are currently employed in occupations that are likely to radically change or entirely disappear by 2030 due to automation, population aging, urbanisation and the rise of the green economy.
  • In the nearer-term, the coronavirus crisis has intensified the importance of this problem. Recent warnings suggest that a prolonged lockdown could result in 6.5 million people losing their jobs. [1] Of these workers, nearly 80% do not have a university degree. [2]
  • The solutions being funded through the CareerTech Challenge are designed to support people who will be hit the hardest by an insecure job market over the coming years. This includes those without a degree, and working in sectors such as retail, manufacturing, construction and transport.

You can find out more information about the programme here: https://www.nesta.org.uk/project/careertech-challenge/ and email Graham Attwell directly if you would like to know more about the CareerChat project

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Arts, Humanities and Social Science graduates are in demand

May 7th, 2020 by Graham Attwell
woman, library, books

Comfreak (CC0), Pixabay

As reported in FE News, a new report based on analysis by London Economic, ‘Qualified for the Future: Quantifying demand for arts, humanities and social science skills’ provides quantitative evidence for the employment benefits of studying the arts, humanities and social sciences at university.

The report finds that:  

  • Graduates of arts, humanities and social sciences are just as resilient to economic upheaval as other graduates and are just as likely to remain employed as STEM graduates during downturns
  • Looking at the total UK workforce, arts, humanities and social science graduates are just as likely to be employed as their STEM counterparts; the 2017 Labour Force Survey shows that 88% of HSS graduates and 89% of STEM graduates were employed in that year
  • Of the ten fastest growing sectors in the UK economy, eight employ more graduates from the arts, humanities and social science than other disciplines. They include the well-paid information and communication industry and finance sector
  • HSS graduates are the backbone of the economy, with the majority working in the UK services sector. The service sector accounts for 81% of the UK’s total economic output and is second only to the US in export value globally
  • HSS graduates will be essential to fill in the workforce gaps of the future, particularly those studying fine arts, history and archaeology, philosophy and theology, geography, sociology and anthropology
  • While the health sector is the dominant destination for recent STEM graduates, HSS graduates choose to work in a wide range of sectors across the economy, including financial services, education, social work, the media and creative industries.

I have long been dubious of what I see as an overemphasis on STEM subjects from an employment perspective and this report would seem to support such scepticism. And I can well understand the advantages HSS graduates may have in their flexibility and employment resilience.  However, one worry lies in that focus on jobs in the services sector. Obviously as a sector accounting for 81% of the UK’s total economic output, the sector is very broad and will include a spread of occupations. Many, I fear will be in lower paid and precarious employment.

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Digital innovations webinar

May 5th, 2020 by Graham Attwell
mark, marker, hand

geralt (CC0), Pixabay

Pontydysgu has recently been working with Deirdre Hughes from DH Associates in developing a serie sof Webinars around the use of technology, including AI, in career development

. The next webinar in the series – entitled Digital Innovations is on 6th May from 1630 – 1730 CEST (an hour earlier if you are in the UK time zone) and will include presentations from Rhys Herriott, NESTA CareerTech Challenge and Gareth Phillips, Head of Communications, Careers Wales.

This webinar explores digitial innovations in a career development context.

Nesta research suggests that more than six million people in the UK are currently employed in occupations that are likely to radically change or entirely disappear by 2030 due to Artificial Intelligence, automation, population aging, urbanisation and the rise of the green economy. In the nearer-term, the coronavirus crisis has intensified the importance of this problem. Recent warnings suggest that a prolonged lockdown could result in 6.5 million people losing their jobs. Of these workers, nearly 80% do not have a university degree.

Nesta is delivering the CareerTech Challenge in the UK, in partnership with the Department for Education, as part of their National Retraining Scheme. Solutions being funded through the CareerTech Challenge are designed to support people who will be hit the hardest by an insecure job market over the coming years.

Careers Wales is on a digital transformation journey from its award winning use of video, exciting new gaming developments and pioneering website and resources. In recent times the company has adapted its service delivery model in response to the Covid-19 outbreak. Key lessons are being learned in relation to the role of digital as they look ahead and plan for the new normal.

Note: DMH Associates and Pontydysgu are supported by DfE and Nesta through the CareerTech Challenge. You can find out more information about the programme here: https://www.nesta.org.uk/project/careertech-challenge/.

You can sign up for the webinar here.

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Urban economies and the Covid 19 crisis

April 29th, 2020 by Graham Attwell
bicycle, vintage, street

3888952 (CC0), Pixabay

Been a while since I last posted here. It i s not that I have been inactive – far from it. It is just that either everyone else seemed to be saying what I wanted to say – and usually better and the strangely unsettling effect of the lockdown in Spain.

Any way I am back here writing again and with a lot of things to talk about.

One area of my work is the provision of Labour Market Information to support careers guidance, primarily in the UK. And just as in other areas of education careers guidance is fast moving online. However providing access to data about the jobs of the future is not an easy business. on the LMI for All database which I work with, only two months ago we published an update of our ‘Working Futures’ data, with projected employment up to 2030 in different jobs. Interestingly, it is the most popular of the ten or so different data sets we provide. But I seriously wonder how accurate that data is any longer.

I have been to a number of webinars about the future of employment and there is increasingly data and analysis coming out. I think one of the unknown factors (leaving aside the question of when a vaccine for Covid 19 might be available) is government policies and reactions to the deep recession sparked off by the pandemic. Policy not only includes direct support to industries, enterprises and individuals but also how the broader economy is regulated in the future (more on this in a future post).

Some of the best analysis of the labour market I have seen (at least for the UK) is from the Centre for Cities. In an article entitled “What does the C0vid 19 crisis mean for the economies of British cities and large towns?” they report that the impact of the pandemic varies in different locations.

  • Sales at non-grocery suppliers fell by around 45 per cent, compared to the same week of last year. Spending at grocery suppliers rose by 16 per cent, as people eat more at home.
  • Pretty university towns and cities have been hit twice – they have lost their students and their tourists. Oxford and Brighton saw massive spending falls – plummeting around 60 per cent compared to the same week last year;
  • The biggest falls have come in smaller tourist towns. Excluding grocery spending, Penrith in Cumbria has seen spending fall 82 per cent fall. Penzance, in Cornwall, has seen an 85 per cent drop;
  • The big cities have all suffered, but with significant variation. Leeds, Cardiff and Liverpool are down more than 30 per cent, but have done better so far than Sheffield and Nottingham – both down by around half;
  • London sales are down by 29 percent overall, but its figures are flattered by being a financial centre. Outside of the centre, spending is down by 40 per cent.
  • Areas with strong retail and wholesale industries, such as Peterborough, have also seen serious declines. Areas with lots of employment in coffee shops, restaurants and sports have also seen particular falls in sales – as have the areas around airports.
  • Local customers are critical. The strongest predictor of how well a neighbourhood’s businesses will do is what share of its old customer base lived nearby. Shops that rely on customers who travel more than a mile to get to them are doing worse.

The article draws particular attention to what they call the ‘localisation effect’. Quite simply how well or badly shops and businesses are doing depends on the percentage of their customers who live locally. Looking on from Spain, I wonder how much the move to out of twon shopping has effected the UK, where high streets were already in trouble before the lockdown. In Spanish cities the housing density is usually higher, with local shops and markets in easy reach for most purchases and probably more likely to survive. On the other hand the large numbers of small bars and terraces are being devastated by the crisis.

Anyway much more to come on this theme in next couple of weeks.

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Case study. The Ada chatbot: personalised, AI-driven assistant for each student.

March 31st, 2020 by Graham Attwell

As part of the AI and vocational education and training project funded through the EU Erasmus plus project we are producing a series of case studies of the use of AI in VET in five European countries. Here is my first case study – the Ada chatbot developed at Bolton College.

About Bolton College

Bolton College is one of the leading vocational education and training providers in the North West of England, specialising in delivering training – locally, regionally and nationally – to school leavers, adults and employers. The college employs over 550 staff members who teach over 14,500 full and part time students across a range of centres around Bolton. The college’s Learning Technology Team has a proven reputation for the use of learning analytics, machine learning and adaptive learning to support students as they progress with their studies.

The Ada Chatbot

The Learning Technology Team has developed a digital assistant called Ada which went live in April 2017. Ada, which uses the IBM Watson AI engine, can respond to a wide range of student inquiries across multiple domains. The college’s Learning Technology Lead, Aftab Hussain, says “It transforms the way students get information and insights that support them with their studies.” He explains: “It can be hard to find information on the campus. We have an information overload. We have lots of data but it is hard to manage. We don’t have the tools to manage it – this includes teachers, managers and students.” Ada was first developed to overcome the complexity of accessing information and data.

Student questions

Ada is able to respond to student questions including:

  1. General inquiries from students about the college (for example: semester dates, library opening hours, exam office locations, campus activities, deadline for applying for university and more);
  2. Specific questions from students about their studies (for example: What lessons do I have today/this afternoon/tomorrow? Who are my teachers? What’s my attendance like? When is my next exam? When and where is my work placement? What qualifications do I have? What courses am I enrolled in? etc.)
  3. Subject specific inquiries from students. Bolton College is teaching Ada to respond to questions relating to GCSE Maths, GCSE English and the employability curriculum.

Personalised and contextualised learning

Aftab Hussein explains: “We are connecting all campus data sets. Ada can reply to questions contextually. She recognises who you are and is personalised according to who you are and where you are in the student life cycle. The home page uses Natural Language Processing and the Watson AI engine. It can reply to 25000 questions around issues such as mental health or library opening times etc. It also includes subject specific enquiries including around English, Mathematics and business and employability. All teachers have been invited to submit the top 20 queries they receive. Machine learning can recognise the questions. The technical process is easy.” However, he acknowledges that inputting data into the system can be time consuming and they are looking at ways of automatically reading course documentation and presentations.

All the technical development has been undertaken in house. As well as being accessible through the web, Ada, has both IOS and Android apps and can also be queried though smart speakers.

The system also links to the college Moodle installation and can provide access to assignments, college information services and curriculum materials. The system is increasingly being used in online tutorials providing both questions for participants and access to learning materials for instance videos including for health and social care.

It is personalised for individuals and contextualised according to what they are doing or want to find out. Aftab says: “We are looking at the transactional distance – the system provides immediate feedback reducing the transactional distance. “

Digital assessment

Work is also being undertaken in developing the use of the bot for assessment. This is initially being used for the evaluation of work experience, where students need to provide short examples of how they are meeting objectives – for example in collaboration or problem solving. Answers can uploaded, evaluated by the AI and feedback returned instantly.

Nudging

Since March 2019, the Ada service has provided nudges to students with timely and contextualised information, advice and guidance (IAG) to support their studies. The service nudges students about forthcoming exams, their work placement feedback and more. In the following example, a student receives feedback regarding his work placement from his career coach and employer.

The College is currently implementing ProMonitor, a service which will offer teachers and tutors with a scalable solution for managing and supporting the progress made by their students. Once ProMonitor is in place, Ada will be in a position to nudge students about forthcoming assignments and the grades awarded for those assignments. She will also offer students advice and guidance about staying on track with their studies. Likewise, Ada will nudge teachers and student support teams to inform them about student progress; allowing for timely support to be put in place for students across the College.

A personal lifelong learning companion

For Aftab Hussein the persona of the digital agent is important.

For Aftab Hussein the persona of the digital agent is important. He  thinks that in the future that chatbot will morph into a personal cognitive assistant that supports students throughout their entire educational life, from nursery school to university and beyond.

“The personal assistant will learn from each student throughout their life and adapt according to what they like, while guiding them through studies. It could remind when homework is due, book appointments with tutors, and point towards services and events that might support studies, for example.”

 

 

 

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    This week, Twitter apologised for racial bias within its image-cropping algorithm. The feature is designed to automatically crop images to highlight focal points – including faces. But, Twitter users discovered that, in practice, white faces were focused on, and black faces were cropped out. And, Twitter isn’t the only platform struggling with its algorithm – YouTube has also announced plans to bring back higher levels of human moderation for removing content, after its AI-centred approach resulted in over-censorship, with videos being removed at far higher rates than with human moderators.

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    Gap between rich and poor university students widest for 12 years

    Via The Canary.

    The gap between poor students and their more affluent peers attending university has widened to its largest point for 12 years, according to data published by the Department for Education (DfE).

    Better-off pupils are significantly more likely to go to university than their more disadvantaged peers. And the gap between the two groups – 18.8 percentage points – is the widest it’s been since 2006/07.

    The latest statistics show that 26.3% of pupils eligible for FSMs went on to university in 2018/19, compared with 45.1% of those who did not receive free meals. Only 12.7% of white British males who were eligible for FSMs went to university by the age of 19. The progression rate has fallen slightly for the first time since 2011/12, according to the DfE analysis.

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    From Raconteur. A recent report by global learning consultancy Kineo examined the learning intentions of 8,000 employees across 13 different industries. It found a huge gap between the quality of training offered and the needs of employees. Of those surveyed, 85 per cent said they , with only 16 per cent of employees finding the learning programmes offered by their employers effective.

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    News from 1994

    This is from a Tweet. In 1994 Stephen Heppell wrote in something called SCET” “Teachers are fundamental to this. They are professionals of considerable calibre. They are skilled at observing their students’ capability and progressing it. They are creative and imaginative but the curriculum must give them space and opportunity to explore the new potential for learning that technology offers.” Nothing changes!

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