Archive for the ‘Communities of Practice’ Category

CONNECTed Learning

September 26th, 2018 by Graham Attwell

With Brexit looming like a big black cloud over us, Pontydysgu have established a second organisation based in Valencia in Spain. And we are happy to have started our first project at the start of September. Pontydysgu SL are partners in an Erasmus Plus project called CONNECT, coordinated by the Ludwig Maximilians University in Munich. Here we give the ‘official’ summary of the project; in a follow uppost I will discuss some of the wider issues the project raises.

CONNECT is designed to facilitate access to upskilling pathways.  The overall objectives of the project are a) to build and pilot an urban ecosystem of lifelong learning, that helps to leverage the educational impact of European learning cities and b) to develop a learner-centered approach to learning, which harnesses the assets of a city and transform them into a network of seamless pathways of learning experience. At the heart of CONNECT lies a digital learning hub, which by citizens can be used to set up personal learning projects and share their learning journey with the local community. The role of CONNECT is to build and facilitate access to networks that can support a person’s learning  goals and career development over a lifetime.

CONNECT builds on the assumption, that in a society where existing educational pathways no longer guarantee opportunity, and with a growing gap between the haves and the have-nots, networks can open up new entry points and pathways to opportunity in particular for those who are distant from learning or disadvantaged. Learners who have peers and mentors who share their interests, can make a better connection from learning outcomes to real world opportunities. Moreover, it has been demonstrated, that education works best when it connects with and builds on other initiatives, like community issues, and when it links learning to opportunity creation, like jobs and skills needed by the wider community. Last but not least the project aims at facilitating access to upskilling pathways by encouraging learners to develop a sense of ownership for their learning, along with a change of attitudes towards learning, so habits of lifelong learning can take route.

Moreover, CONNECT builds on the assumption that the outcomes and impact of adult education in the digital age can be significantly improved, when shifted from siloed to open learning architectures, from consumptive to participatory learning and, from institutions to learning in networks. The project supports this shift by encouraging adult educators to take on new roles, such as becoming facilitators of personal learning projects and brokers of learning within networks. CONNECT will guide adult educators on their way to the digital learning society, and equip them with the skills needed in order to guide and support the adult learners of the future. CONNECT in this sense extends and develops educators’ competences on the effective use of ICT.

CONNECT supports the open education and innovative practices in a digital era by building city-wide digital platforms, that enable adult learners to set up personal learning projects based on their passions and interests;  build connections with learning that appears across multiple contexts of the city; collect, mix and remix local learning resources and, with the help of peers and facilitators leverage their skills and competences; share learning outcomes with others, get feedback and ideas for improvement and gain recognition of their learning.

Ubiquitous technologies nowadays allow for learning anywhere and any time, which causes a shift from education to learning in open learning architectures. Moreover, learning which was previously based on consumption of information now shifts to participatory learning. Learning happens best when it is rich in social connections, especially when it is peer-based and organized around learners’ interests, enabling them to create as well as consume information. Finally, learning in institutions shifts to learning in networks. In the digital age, the fundamental operating and delivery systems are networks, not institutions, which are one node of many on a person’s network of learning opportunities. People learn across institutions, so an entire learning network must be supported.

However, while the Internet over the past decades has put the focus on distance education and on collaboration among people that are geographically distributed, CONNECT seeks to bring again into the picture local issues, recognizing the critical role of technology-enhanced learning, supporting not only interactions with others around the world, but also and, perhaps more importantly, with people and organisations nearby.

CONNECT brings together 7 partners from 5 EU member states, who contribute to the project through profound expertise on learning cities and regions, community development, neighbourhood learning, local education management, lifelong learning development and technology-enhanced learning.

Four domains of learning

August 6th, 2018 by Graham Attwell

four development domaninspng

I came upon this text today when I was seeking to extend on an article I was writing that included the idea of learning in four domains. It was produced, I think, for the EmployID MOOC on the Changing World of Work and was probably written by Alan Brown and Jenny Bimrose.Sadly, I was so tied up with producing my own materials for the MOOC and didn’t get to read all of the other peoples. But at a time when there is a growing need to question to division between humanities and technical subjects, I think this offers a good way forward.

Relational development – learning with and from interacting with other people

A major route for relational development is learning through interactions at work, learning with and from others (in multiple contexts) and learning as participation in communities of practice (and communities of interest) while working with others. Socialisation at work, peer learning and identity work all contribute to individuals’ relational development. Many processes of relational development occur alongside other activities but more complex relationships requiring the use of influencing skills, engaging people for particular purposes, supporting the learning of others and exercising supervision, management or (team) leadership responsibilities may benefit from support through explicit education, training or development activities.

Jack from the UK had switched career and now who worked as a carer. From the outset Jack learned much about his work from engaging with residents in the care home as well as learning from other staff. He had received letters from residents expressing their gratitude, which had boosted his confidence. His manager encouraged him to become a trainer in the care home, and although nervous and unsure he delivered the training and his self-efficacy increased.

Cognitive development – acquiring knowledge and thinking skills

A major work-related route for cognitive development involves learning through mastery of an appropriate knowledge base and any subsequent technical updating. This form of development makes use of learning by acquisition and highlights the importance of subject or disciplinary knowledge and/or craft and technical knowledge, and it will be concerned with developing particular cognitive abilities, such as critical thinking; evaluating; synthesising etc.

Bernard, a Czech automotive worker, participated in a short internal company technical training programme which positively surprised him in terms of practical outcomes and motivated him to actively work on his vocational development. ‘You had to know your stuff, the trainer was extremely competent, he knew his field very well, but sometimes I had difficulties to follow him. Anyway, it was really done by professionals who knew their stuff, and I appreciated it very much. I was very satisfied. I learned lots of things that were later very useful for my work […] It was very interesting to meet people from a completely different and a rather specialised area. I learned a lot of things and I was proud of it. I think this was the moment that made me change my attitude towards learning. I became much more curious.’

Practical development – learning by doing, by experience, by taking on challenges

For practical development the major developmental route is often learning on the job, particularly learning through challenging work. Learning a practice is also about relationships, identity and cognitive development but there is value in drawing attention to this idea, even if conceptually it is a different order to the other forms of development highlighted in this representation of learning as a process of identity development. Practical development can encompass the importance of critical inquiry, innovation, new ideas, changing ways of working and (critical) reflection on practice. It may be facilitated by learning through experience, project work and/or by use of particular approaches to practice, such as planning and preparation, implementation (including problem-solving) and evaluation. The ultimate goal may be vocational mastery, with progressive inculcation into particular ways of thinking and practising, including acceptance of appropriate standards, ethics and values, and the development of particular skill sets and capabilities associated with developing expertise.

Davide, an Italian carpenter, saw learning as a practice-based process driven by curiosity, a spirit of observation, and trial and error. A major role was played by his passion for the transformation of matter, which he perceived as an almost sacred event: ‘It really struck me to see that from a piece of wood one can create a piece of furniture’.

Emotional development – making sense of your own feelings and how others feel 

For emotional development, the major developmental routes are learning through engagement,  reflexiveness that leads to greater self-understanding, and the development of particular personal qualities. Much emotional development may occur outside work, but the search for meaning in work, developing particular mind-sets, and mindfulness may be components of an individual’s emotional development. Particular avenues of development could include understanding the perspectives of others, respect for the views of others, empathy, anticipating the impact of your own words and actions, and a general reflexiveness, which includes exploring feelings. Identity development at work may also be influenced by changing ideas individuals have about their own well-being and changing definitions of career success (Brown & Bimrose 2014).

Henrik from Denmark switched career, moving into caring and developed a new relationship with his work, which he found much more emotionally engaging. While studying for his skilled worker qualification, Henrik immersed himself in individual assignments of his own choice. In one assignment, he developed a ‘product’ to help improve a pupil’s ability to communicate, an ability which was being lost due to a rare disease. When Henrik talked about the assignment he was very engaged and showed insight into the syndrome. Because the assignment was closely related to his experience and practice, he saw meaning in undertaking it: ‘It was as though there was a circle I could complete on my own.’ He received a top grade for the assignment, and it is evident that positive learning experiences and the perception of entering into learning processes that are meaningful to his life and work situation are strong motivating factors in his engagement in further learning.

Highlights from the Pontydysgu Studio – Learning lessons from key projects

April 20th, 2018 by Pekka Kamarainen

In my previous post I wrote down some memories of the so-called Pontydysgu Studio in Bremen, now that that ‘studio’ has been closed and the Pontydysgu activities are continued mainly in Wales (Pontydysgu Ltd) and in Spain (Pontydysgu SL). With that post I tried to give an overview on the work with multimedia (in general) and as a part of our joint projects. With this post I want to give the floor to key actors of Pontydysgu – Jenny Hughes and Graham Attwell. In the year 2012 I made some video interviews for my project of that time. In the interviews with Jenny and Graham I asked them to tell what they had learned in some of their key projects and how these lessons could be taken further to possible successor projects.

Jenny: The continuing learning process through different TACCLE projects

Among the Pontydysgu-led or -supported projects the series of TACCLE projects is a clear success story. It started with the first TACCLE project (Teachers’ Aids on Creating Content for Learning Environments) that prepared an E-learning handbook for teachers classroom teachers. In the Taccle2 project the work was differentiated to address different subject areas and alongside them the primary education teachers. In the Taccle3 the emphasis on teaching programming and coding for school children. And the (so far) newest project Taccle4 focuses on developing materials and media to support continuing professional development of teachers and trainers in different educational sectors. The following two interviews were recorded already in 2012, so the it was not quite clear, in what order the successor projects would come up, but the vision was clear – this work merits to be continued.

Graham: Lessons from predecessor projects – conclusions for the Learning Layers project

In the videos above  Jenny discussed a clear continuum of projects and a training and learning strategy that was developed further in the successive steps. In this respect the interviews with Graham were somewhat different. Firstly, they covered a longer period and a wider range of projects in which very different experiences could be made. Secondly, in the latter videos they focused on comparing the predecessor projects with the forthcoming Learning Layers project. Therefore, I have selected the two latest videos for this post – the discussion on the immediate predecessor project and the shift of emphasis to the new project. Here it is worthwhile to note what challenges Graham brought into discussion and how he expected us to meet the challenges.

I think this is enough of these highlights. To me, both sets of videos have very timely messages for our current projects. I Jenny’s case we are talking of the Taccle4 project to support continuing professional development of teachers and trainers. In Graham’s case we are talking about the successor activities of the Learning Layers project and its construction pilot – now that we can build upon the Learning Toolbox (LTB) that was developed in the project. Yet, the message  – that we have to meet the challenges of the construction sector partners in their complexity – is very valid. And at the same time we have to be able to address these needs by customising the LTB and by complementary measures – training, introduction of additional software solutions and by participative co-design processes. This work is still going on.

More blogs to come …

Bye bye “Pontydysgu Studio” – good luck Pontydysgu Ltd & Pontydysgu SL!

April 20th, 2018 by Pekka Kamarainen

Pontydysgu headquarters in Pontypridd, Wales and ‘Pontydysgu Studio’ as its filial in Bremen – that is how we have experienced it quite a long time. The name “Pontydysgu Studio” was used by Graham Attwell and Dirk Stieglitz when they worked with projects that had a radio program as its major contribution. Altogether, the years when that ‘studio’ was used, they were to a great extent characterised by multimedia, radio and video productions, e-learning … all this as a support for learning in the context of work. But then came the time for changes. Pontydysgu Ltd will continue as usual, but next to it there is the Valencia-based Pontydysgu SL. And alongside these changes the “Pontydysgu Studio” was closed. This week Graham and several friends have emptied it and closed that chapter of Pontydysgu history. Bye bye Pontydysgu Studio, good luck with Pontydysgu Ltd and Pontydysgu SL! I give the word to Paul McCartney to spell out his greetings:

Memories of the “Pontydysgu Studio” and of our joint activities of that era

My earliest memories on working in and with this Pontydysgu Studio go to the years 2004-2005 just before I started working in ITB and the University of Bremen (but had already got the status of Visiting Fellow). Graham had already become a renown blogger with his “Wales-Wide-Web” and he was promoting Open Source software in Education. We remember the pioneering project SIGOSSEE that brought several key actors together. And in the next phase the successor project Bazaar started to look at possibilities to spread out Open Educational Resources by different stalls under the common umbrella of the Bazaar. However, the greatest success story of this project was the radio program “Sounds of the Bazaar” that was continued in several successor projects. And it was then followed by other similar radio initiatives like the conference radio programs for Online Educa Berlin (OEB) or European Conference on Educational Research (ECER). During these years several radio interviews were also made with international guests visiting the Pontydysgu Studio – I still remember the interviews with Ji Li and Tien Je from Beijing, Nikitas from Athens, Lewis and Libby from Melbourne and several others.

But our cooperation was not only about multimedia, there were many research & development projects and initiatives in the field of vocational education and training (VET). Here it is worthwhile to mention that Graham had been recognised as a life-time Visiting Fellow (Gastwissenschaftler) of ITB. So, research in VET had a high priority. However, thanks to Graham and Dirk, the web and multimedia components started to play a greater role in these projects – one after another. And when these components started to become increasingly important, the projects became ‘learning laboratories’ for the research partners as well. Here I try to give a more or less comprehensive overview of projects or initiatives in which we (me and my ITB colleagues) have worked together with Pontydysgu during those years. After the acronym of the project and a nutshell description I have added in brackets the work with multimedia and web resources:

  • WLP – Workplace Learning Partnerships (Project website that was enriched with project blog, project wiki and a gallery of video interviews and external video clips);
  • TTplus – Framework for training of trainers (Conceptual and field-oriented project, summarised in a project wiki);
  • iKoopNet – Initiative for a networked project to introduce e-portfolios and digital tools to vocational learning (was given up because the leading industrial partner was hit severely by the economic crisis);
  • “Trainers in Europe” (EuroTrainer 2) – A network activity based on a Europe-wide consortium to promote networking among workplace trainers and trainers of training centres (Creation of a network platform with many communication and sharing functions);
  • “Consultation seminars” – Europe-wide series of ‘regional’ consultation seminars (for different stakeholders) to discuss the role of common frameworks for promoting professional development of trainers (Web platform to bring together the results of different regional workshops; enriched with video material from the latest workshops);
  • Euronet-PBL – promoting practice-based learning as a work-related learning component in higher education with focus on three domains – engineering, business management, vocational teacher education (Web platform enriched with project blog and a number of video interviews with partners and students);
  • Politics – promoting learning about politics by means of storytelling, media commentaries and informal learning (Creation of a single platform with sections using multiple languages and with different kinds of ‘educational resources’, ‘competitions’ and storytelling components);
  • Coop-PBL in VET – transnational project for sharing knowledge on problem- and project-based learning in VET with support of specific learning software and ‘virtual community’ section (Pontydysgu was not a partner but supported me in producing a large section of video interviews into the ‘virtual community’);
  • Learning Layers – Major European research, technology and development (RTD) project funded from EU FP7 with a several technical, research-oriented and intermediate partners as well as application partners from two pilot sectors (construction and healthcare); the aim was to support learning and knowledge processes in SMEs with the help of widely usable digital tools (that networked web resources and were available as mobile apps). (Pontydsygu was leading the work package in which the digital toolset “Learning Toolbox (LTB” was initiated, developed and piloted in a highly participative and interactive process).

I guess this is enough of the memories and of the project history. A lot of working and learning was involved in those activities that in many respects were linked to this famous “Pontydysgu Studio” (and to its extension, the “Pontydysgu Meeting Room” further down at Horner Strasse). Those were the days, but times – they are a-cha-anging as the old song tells us. So, we say goodbye to the Pontydysgu Studio with good memories in our minds and wish all the best to Pontydysgu Ltd and Pontydysgu SL in the new situation.

More blogs to come …

 

Communities of Practice and the world of Academia

February 6th, 2018 by Graham Attwell

A suffrage march through Stratford on Avon in 1911

I have worked in and out of academia over the last thirty years including five years working for what used to be called Gwent Tertiary College, a large vocational education college in south east Wales and another five years working at the University of Bremen in Germany. Communication between departments in large academic colleges is notoriously problematic. I once went to a meeting in Brussels and ended up talking with a researcher working in a very similar area to me. I could actually see his office from the window of mine. But he was in a different institute and our paths had never crossed in Bremen.

Talking about Communities of Practice in an article entitled  “Negotiating place, technology and identity – a postmodern narrative of places to meet in a community of practice” Patricia Arnold, John D. Smith and Beverly Trayner say “The distinguishing characteristic of a community of practice is that it is the location for an “economy of meaning” (Wenger 1998, 209) where the meaning of shared practice is negotiated among participants. Fundamental to this perspective is an understanding that communities of practice are a dynamic interaction of participation (action and connection between people that combines doing, talking, thinking, feeling, and belonging) and of reification (where a certain understanding of something is given form).”

It is possible to argue that such communities are based on practice based disciplines (and I am also aware there is a debate over the meaning of research as a practice). Yet it is possible to argue that negotiated “economies of meaning” most often happen in a cross disciplinary dialogue. Here universities seem to struggle.

At present I have an appointment as an Associate Fellow at the University of Warwick. The ‘internal comms’ department of the university send out a weekly staff newsletter by email. The well written newsletter contains section with short links on new, Get Involved, What’s on and Features. I usually flick through it but it is of limited value to non campus based staff.

This week’s newsletter however had a feature entitled Five things about women and the vote. “On the 100th anniversary of it becoming legal for some women to vote in national elections for the first time, Dr Sarah Richardson shares five things you may not know about women and the vote.” It is a great example of communicating about research to a wider audience. And it left me wanting to find out more.

Warwick Campus has many well designed ‘places’ for informal meetings and exchange. But the online ‘spaces’ are informational, rather than provoking the discourses needed to develop an economy of meaning. I think academic places need to explore how they can link to online participation and exchange through spaces. It will take time – a small first step would be to stream Dr. Richardson’s forthcoming talks on Warwickshire Women and the Fight for the Vote.

 

 

 

Places and Spaces – facilitating professional learning and identity transformation in European Public Employment Services

January 31st, 2018 by Graham Attwell

I have just submitted an abstract to the European Conference on Educational Research (ECER). This years conference is at the Free University Bolzano in Italy in September. The proposed paper is based on work we have been doing through the European Research programme Employ-ID project.

Abstract

The world of work is undergoing fundamental transformations. Bringing employees into the position of shaping change instead of merely reacting is one of the key challenges lifelong learning as well as learning and development faces.

A neglected, but crucial aspect here is the employees’ professional identity, which is a key factor developing resilience in a world characterized by uncertainty. It empowers individuals, and determines motivation and openness to new developments – and overcomes obstructionism and frustration often associated with change processes.

Towards that end, the focus of professional learning and human resource development needs to target “deeper learning” and to shift away from training skills towards facilitating the transformation of the professional identity of employees, both individually and collectively. Identities are often communicated and developed using stories: stories we tell about our jobs and ourselves, and stories others tell about us. But todays workplaces often do not provide opportunities for exchanging narratives. But they are particularly helping in uncovering experiential and affective components, which are hidden success factors and barriers.

The paper is based on a European Research Framework project, EmployID. The project brings together research partners and partners from Public Employment Services in Europe.

Public Employment Service Employees are facing pressures in their work with austerity providing increased demand of new services with less resources and digitalisation in the delivery of services.

In the context of Public Employment Services (PES), EmployID has investigated how a technology-enhanced learning approach can facilitate identity transformation through a series of interventions in the form of social learning programmes, complemented by labour market information tools as well as reflection, and peer coaching leading to the development of reflective communities. The understanding of reflective communities of practice is based on Wenger (Wenger, 1999), who sees communities of practice as groups of people who share a domain, who work on improving themselves and who share a common practice. The common domain and practice is in our case working in a public employment as a counsellor working to bring together job seekers and employers. Communities of practice are a proven concept to facilitate exchange knowledge and experiences in companies (Wenger, McDermott, & Snyder, 2002).

The technology assisted interventions have been co-designed together with managers and staff in the different Public Employment Services. They have been accompanied by the extensive programme of evaluation, designed not only as a formative tool for improvement, but to provide data for developing a deeper understanding of the concepts and ideas which underpin the approach and for developing frameworks for analysis of the use of technology for learning within communities of practice.

One focus for such understanding is the idea of places and spaces. “Place and space are both products of social practice, albeit different systems of practice. These new practices, then, transform existing spaces as sites of everyday action (Dourish, 2004). Dourish says: “The technologically mediated world does not stand apart from the physical world within which it is embedded; rather, it provides a new set of ways for that physical world to be understood and appropriated. Technological mediation supports and conditions the emergence of new cultural practices, not by creating a distinct sphere of practice but by opening up new forms of practice within the everyday world, reflecting and conditioning the emergence of new forms of environmental knowing.”

The paper will draw on the extensive evaluation data collected through the EmployId project to examine the ways in which the spaces created by the interventions from the EmployID project have led to new practices, facilitated learning and supported storytelling and professional identity transformation.

Methodology and Sources

The project partners initially worked with Public Employment Services at both European and country level in identifying problems faced along with priorities for development.

This lead to a co-design process with different PES services around a series of interventions including

  • Social learning programmes (or MOOCs) providing online courses typically of six weeks duration with 2-3 hours learning per week. The term ‘social’ reflects a pedagogic approach for participants facilitating the learning of others.
  • Peer coaching programmes have been developed and delivered both through face to face workshops and online activities
  • Reflective communities’ have been developed and launched in Public Employment services in three countries (Bunk & Prilla, 2017)
  • Systems and tools have been developed for providing access to Labour Market Information and Intelligence, also in two different countries

All the interventions have been extensively evaluating and analysis of the evaluation results is ongoing (the results are expected by May 2018).

Evaluation methods have included:

  • Interviews and focus groups with participants
  • Interviews with managers
  • Discourse analysis (from the social learning programmes and Reflective Communities)
  • Surveys and questionnaires
  • Analysis of log data

The ongoing analysis of the data is focusing on not just the success or otherwise of the interventions but what the data can tell us about identity transformation, professional development and the use and appropriation of online spaces for learning and knowledge sharing.

Conclusions

Our earlier work has led to interim findings regarding learning and identity transformation. We have identified three ways of learning (Kunzman, C. & Schmidt, A. 2017).

Learning as becoming

Stories, as identities themselves, have both a personal and an organisational dimension and could link to ideas about learning through self-understanding; sense-making; personal agency; motivation (determination); resilience; commitment to own learning and professional development; and career adaptability.

The second way ‘learning for identity development’ can be represented as occurring is across four domains: relational development; cognitive development; practical development; and emotional development. Learning may involve development in one or more domains and development in each domain can be achieved in a number of different ways, but development can be represented thematically, although the extent of development under particular themes can vary greatly across contexts and in individual cases.

Thirdly learning in opportunities structures within which individuals in the PES operate.

The key to understanding learning for identity development is to switch between the three representations in order to get a more rounded picture.

Our present ongoing work is focusing on how participants use and develop places and spaces, the opportunities for action that spaces afford and their relation to changing social, cultural and professional practices.

Key References

Blunk, O., & Prilla, M. (2015). Prompting users to facilitate support needs in collaborative reflection. In M. Kravcik, A. Mikroyannidis, V. Pammer, M. Prilla, & T. D. Ullmann (Eds.), Proceedings of the 5th International Workshop on Awareness and Reflection in Technology Enhanced Learning (AR℡ 2015) in conjunction with the EC℡ 2015 conference (Vol. 1465, pp. 43–57). CEUR-WS. Retrieved from http://ceur-ws.org/Vol-1465/

Blunk, O. & Prilla, M. “Supporting Communities of Practice in Public Administrations: Factors Influencing Adoption and Readiness.” In Proceedings of the 8th International Conference on Communities and Technologies, 36–45. C&T ’17. New York, NY, USA

Brown, A. & Bimrose, J. (2015). Identity Development. In Hartung, P. J.; Savickas, M. L.; and Walsh, W. B. (Eds), (2015). APA handbook of career intervention, Volume 2: Applications. APA handbooks in psychology. (pp. 241-254). Washington, DC, US: American Psychological Association.

Cressey, P., Boud, D., & Docherty, P. (2006a). Productive Reflection at Work. In D. Boud, P. Cressey, & P. Docherty (Eds.), Productive reflection at work: Learning for changing organizations (pp. 11–26). New York: Routledge.

Dillenbourg, P., Järvelä, S., & Fischer, F. (2009). The evolution of research on computer-supported collaborative learning. In Technology-enhanced learning (pp. 3–19). Springer.

Dourish, P. (2006) Re-space-ing place: “place” and “space” ten years on, CSCW ’06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work, Pages 299-308

Eraut, M. (2004). Informal learning in the workplace. Studies in Continuing Education, 26(2), 247–273.

Hyland, N., Grant, J. M., Craig, A. C., Hudon, M., & Nethery, C. (2012). Exploring Facilitation Stages and Facilitator Actions in an Online/Blended Community of Practice of Elementary Teachers: Reflections on Practice (ROP) Anne Rodrigue Elementary Teachers Federation of Ontario

Kunzman, C. & Schmidt, A. (2017) EmployID: EmployID Deliverables D[2-9].3, 2017

Wenger, E. (1999). Communities of practice: Learning, meaning, and identity. Cambridge University Press.

Wenger, E., McDermott, R. A., & Snyder, W. (2002). Cultivating Communities of Practice: A Guide to Managing Knowledge. Harvard Business School Press.

Industry 4.0 and identity transformation

September 19th, 2017 by Graham Attwell

I gave this presentation last week at a panel discussion on Industry 4.0 at the Bundeswehr AusBildungs Kongress in Hamburg. Firstly – for those of you who do not live in Germany where the term is verywhere, what is Industry 4.0. According to Wikipedia:

“Industry 4.0 is a name for the current trend of automation and data exchange in manufacturing technologies. It includes cyber-physical systems, the Internet of things, cloud computing and cognitive computing.

Industry 4.0 creates what has been called a “smart factory”. Within the modular structured smart factories, cyber-physical systems monitor physical processes, create a virtual copy of the physical world and make decentralized decisions. Over the Internet of Things, cyber-physical systems communicate and cooperate with each other and with humans in real time, and via the Internet of Services, both internal and cross-organizational services are offered and used by participants of the value chain.”

In other words – pretty much everything going on in technology today. But the particularly German take on it is how such developments will effect manufacturing and services and what it implies for education and training.

I was a bit concerned with how the presentation would work -given that it is based on research and development in the Public Employment Services. But it seemed to work extremely well.  It is not so much the threat to jobs coming from new technologies and AI, but the impact this is having on the organisation of work and the skills and competences required in the workplace. Professional identity, is a key factor in developing resilience in a world characterised by uncertainty. It empowers individuals, and determines motivation and openness to new developments – and overcomes obstructionism and frustration often associated with change processes. Identity transformation describes the processes through which people can change their professional identity to deal with new work demands. Even more it describes how individuals and groups of people can themselves use their competence and skills to shape the processes and results of introducing new technologies.

The first half of the presentation looks at the research behind identity transformation, the second half at different activities and intervention we have undertaken in the Employ-ID project to support identity transformation for staff in Public Employment services in Europe.

Conversational learning and evidence based education

September 12th, 2017 by Graham Attwell

I have missed out on this autumn’s conference circuit. I just DJg4lLdXUAAiqw8don’t have the money to pay for fees and travel (let alone beer) in attending these events. I am not sure that I actually miss the conferences themselves, but I do miss meeting friends and catching up with what is going on.

And of course, it is increasingly possible to at least dip in to conferences online these days. What with mobile phones and twitter you can almost watch the slides progressing in real time. This morning I noticed one presentation seemed to be getting a lot of my twitter feed. It was Mike Sharples speaking at the ALTALC tagged conference – it took me some time to suss out the ALC stood for the Active Learning Conference taking place at Anglia Ruskin University.

A couple of slides interested me.The slide above is based on the Open University FutureLearn platform. This sums up perfectly how we have used the platform in the EmployID project for running (sadly not open) courses on the Future of Work for employees from the UK Department for Works and Pensions (the UK Public Employment Service. The evaluation showed the courses to be a great success (more on this tomorrow). But I am not so convinced to what degree the FutureLearn platform helped our pedagogic approach – at best I would say it hindered us less than other MOOC platforms we have used.DJg2tuIXcAA5A_X

The second slide also rings true – at least to my experience in using technology for professional development. It is not always easy to link online professional development to practice. But I am ever more sure this is critical to effective learning. Learning spaced over time is an interesting idea in an age of quick bite learning. Of course it depends learning over how much time. Ideally the learning should evolve in line with the practice – but that is not easy to achieve.

Technology is only useful if it involves no extra effort!

February 7th, 2017 by Graham Attwell

ComputerNancy Dixon has published an interesting review of a study entitled “To Share Or Not To Share: An Exploratory Review Of Knowledge Management Systems And A.Knowledge Sharing in Multinational Corporations” (for full reference see below).

The authors define knowledge sharing as “the movement of knowledge between different individuals, departments, divisions, units or branches in Multinational Corprorations through Knowledge Management Systems (KMSs)” and study was based on semi-structured interviews with 42 participants across 32 organizations in 12 countries.

Nancy Dixon says one of the main findings of the study was that the acceptance of technology for knowledge sharing is directly related to how employees view the usefulness of the technology in supporting their job performance, without extra effort. Interviewees said they are more likely to use their KMS if it is similar to the tools they already use at home, e.g. Facebook, Twitter, YouTube, Wikipedia.

Part of the work we have been doing in the EU Learning Layers project has been developing and evaluating tools for informal learning in Small and Medium Enterprises. Our findings are similar in that tools should take no extra effort. One reason may simply be speed up and pressure in the work process, particularly in the National Health Service in the UK. Another may be lack of familiarity and confidence in the use of technology based tools, especially tools for collaboration. Although most jobs today require some form of collaboration, much of that still happens through face to face contact or by email. The move to collaborative tools for knowledge sharing is non trivial.

The findings of the study and of our own work pose particular problems for research, design and development. I remain wedded to the idea that co-design processes are critical to design and develop tools to support informal learning and knowledge sharing in teh workplace. Yet at the same time, iterative design processes will be problematic if employees are unwilling or unable to rethink work processes.

Another finding from the Knowledge Management study was that interviewees said they are more likely to use their Knowledge Management System if it is similar to the tools they already use at home, e.g. Facebook, Twitter, YouTube, Wikipedia. While people may have said this I think it requires a little interpretation. Instead of similar, I suspect that people are referring to ease of use and to design motifs. Of course software changes. The interface to Slack is very different to that of collaborative software platforms that came before. And Facebook has undergone numerous redesigns.  But one of the big problems for relatively modestly funded research and development projects in learning and in knowledge management is that we tend not to worry too much about interface design. That is always something that can be done later. But users do worry about the interlace and about appearance and ease of use.

I increasingly suspect the acceptance, adoption and use of new (innovative) tools for learning and knowledge management rest with processes of digital transformation in organisations. Only when the tools themselves are linked to changing practices (individual and collective) will their be substantial uptake.

Abdelrahman, M., Papamichail, K. N., & Wood-Harper, T. (2016). To Share Or Not To Share: An Exploratory Review Of Knowledge Management Systems And Knowledge Sharing in Multinational Corporations. In: UK Academy for information systems (UKAIS) 21st Annual Conference – 2016, 11-13 April 2016, Oxford

 

Brexit, universities and research

July 21st, 2016 by Graham Attwell

bannerEmptyH2020Much of the concern expressed by UK universities regarding Brexit is linked to free movement of researchers and to the loss of income from European funded research. these are important issues and while Brexit campaigners promised national money to meet any funding shortfall, the credibility of such promises is doubtful.

But there are other important issues raised from the probable exclusion, or at least downgrading, of UK institutions in European funded projects. In the 40 or so years since the UK joined the European Union, research has changed. The days of the lone researcher, labouring away in their office or laboratory are long gone. Research today is largely comprised of distributed and cross disciplinary teams, often at a large scale. Internet technologies have facilitated communication between distributed teams and made knowledge sharing much easier. Not only does Brexit threaten to isolate researchers in the UK from participating in such projects, but it also makes the UK institutions less attractive for ambitious researchers. And at the same time, especially in an age of austerity, core national funding for full time researchers has been greatly reduced, with the rise of short term appointments based on European and other project based research funding.

Of course European funding is not perfect. As with any such funding programme, the bureaucracy can be annoying (to say the least). Competition to get projects is high. And the short term nature of project funding often condemns promising prototypes to a silo, whilst seeking more resources to continue the work. Despite various attempts by the EU to prompt sustainability, research exploitation routes remain perilous. But one of the great benefits of the European research programmes in education has been for professional development, although this is rarely or ever picked up in evaluation reports. Many of those leading research and teaching in European universities today have benefited from the informal learning from discourse and exchange with peers in different countries. Exclusion from that opportunity for UK researchers will be one of the greatest losses for education from Brexit.

 

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