Archive for the ‘Social networking’ Category

Teenagers online in the USA

August 14th, 2018 by Graham Attwell

According to Pew Internet 95% of teenagers in the USA now report they have a smartphone or access to one. These mobile connections are in turn fueling more-persistent online activities: 45% of teens now say they are online on a near-constant basis.

Roughly half (51%) of 13 to 17 year olds say they use Facebook, notably lower than the shares who use YouTube, Instagram or Snapchat.

The survey also finds there is no clear consensus among teens about the effect that social media has on the lives of young people today. Minorities of teens describe that effect as mostly positive (31%) or mostly negative (24%), but the largest share (45%) says that effect has been neither positive nor negative.

Trust and Recommender Systems

April 25th, 2018 by Graham Attwell

One of my favourite social network applications (if it can be called that) is Paper.li. Paper.li is not really a social network but an aggregater,  running across your twitter contacts and serving up a daily newspaper type summary. How the algorithm works is not transparent. But given I have no time to read every Tweet I receive it fulfils a purpose – at least for me.

Two stories in my feed –  rather feebly entitled the Graham Attwell Daily – struck my attention today. One is a link to a longish report by the Pew Internet Center on ‘The Fate of Online Trust in the Next Decade‘. I am saving that one to read and comment on tomorrow.

The second was a link to an article on Search Engine Land about a report yesterday in The Washington Post that “found that the buying of fake reviews by merchants hoping to boost sales of their products is a widespread problem on Amazon. According to the report:

[F]or some popular product categories, such as Bluetooth headphones and speakers, the vast majority of reviews appear to violate Amazon’s prohibition on paid reviews . . .

Many of these fraudulent reviews originate on Facebook, where sellers seek shoppers on dozens of networks, including Amazon Review Club and Amazon Reviewers Group, to give glowing feedback in exchange for money or other compensation. The practice artificially inflates the ranking of thousands of products, experts say, misleading consumers.

The Post says “many of these fraudulent reviews originate on Facebook.” Accordingly, fake review solicitation becomes another variation on the “fake news” problem for the company.”

I use reviews a lot for booking hotels and finding restaurants. And I find my trust in these reviews is sinking fast. I am not sure how much it is due to people deliberately gaming the system. I think a lot of it may be due to the very different desires and perceptions of people when they go out for a meal. Different people look fro different things from a meal out, like different food and different environments. My very unscientific research shows quite pronounced differences in restaurant reviews on Trip  Adviser between people from different countries, and from tourists and local residents. I have resorted to the old way of finding somewhere to eat – to walk around, to look in the window and look in the window. And I am much more likely to trust recommendations from friends than from Trip Adviser, Yelp, Google or teh like.

I am  not sure what if any implications for the Fate of Online Trust in the next decade. But it probably means something.

Bye bye “Pontydysgu Studio” – good luck Pontydysgu Ltd & Pontydysgu SL!

April 20th, 2018 by Pekka Kamarainen

Pontydysgu headquarters in Pontypridd, Wales and ‘Pontydysgu Studio’ as its filial in Bremen – that is how we have experienced it quite a long time. The name “Pontydysgu Studio” was used by Graham Attwell and Dirk Stieglitz when they worked with projects that had a radio program as its major contribution. Altogether, the years when that ‘studio’ was used, they were to a great extent characterised by multimedia, radio and video productions, e-learning … all this as a support for learning in the context of work. But then came the time for changes. Pontydysgu Ltd will continue as usual, but next to it there is the Valencia-based Pontydysgu SL. And alongside these changes the “Pontydysgu Studio” was closed. This week Graham and several friends have emptied it and closed that chapter of Pontydysgu history. Bye bye Pontydysgu Studio, good luck with Pontydysgu Ltd and Pontydysgu SL! I give the word to Paul McCartney to spell out his greetings:

Memories of the “Pontydysgu Studio” and of our joint activities of that era

My earliest memories on working in and with this Pontydysgu Studio go to the years 2004-2005 just before I started working in ITB and the University of Bremen (but had already got the status of Visiting Fellow). Graham had already become a renown blogger with his “Wales-Wide-Web” and he was promoting Open Source software in Education. We remember the pioneering project SIGOSSEE that brought several key actors together. And in the next phase the successor project Bazaar started to look at possibilities to spread out Open Educational Resources by different stalls under the common umbrella of the Bazaar. However, the greatest success story of this project was the radio program “Sounds of the Bazaar” that was continued in several successor projects. And it was then followed by other similar radio initiatives like the conference radio programs for Online Educa Berlin (OEB) or European Conference on Educational Research (ECER). During these years several radio interviews were also made with international guests visiting the Pontydysgu Studio – I still remember the interviews with Ji Li and Tien Je from Beijing, Nikitas from Athens, Lewis and Libby from Melbourne and several others.

But our cooperation was not only about multimedia, there were many research & development projects and initiatives in the field of vocational education and training (VET). Here it is worthwhile to mention that Graham had been recognised as a life-time Visiting Fellow (Gastwissenschaftler) of ITB. So, research in VET had a high priority. However, thanks to Graham and Dirk, the web and multimedia components started to play a greater role in these projects – one after another. And when these components started to become increasingly important, the projects became ‘learning laboratories’ for the research partners as well. Here I try to give a more or less comprehensive overview of projects or initiatives in which we (me and my ITB colleagues) have worked together with Pontydysgu during those years. After the acronym of the project and a nutshell description I have added in brackets the work with multimedia and web resources:

  • WLP – Workplace Learning Partnerships (Project website that was enriched with project blog, project wiki and a gallery of video interviews and external video clips);
  • TTplus – Framework for training of trainers (Conceptual and field-oriented project, summarised in a project wiki);
  • iKoopNet – Initiative for a networked project to introduce e-portfolios and digital tools to vocational learning (was given up because the leading industrial partner was hit severely by the economic crisis);
  • “Trainers in Europe” (EuroTrainer 2) – A network activity based on a Europe-wide consortium to promote networking among workplace trainers and trainers of training centres (Creation of a network platform with many communication and sharing functions);
  • “Consultation seminars” – Europe-wide series of ‘regional’ consultation seminars (for different stakeholders) to discuss the role of common frameworks for promoting professional development of trainers (Web platform to bring together the results of different regional workshops; enriched with video material from the latest workshops);
  • Euronet-PBL – promoting practice-based learning as a work-related learning component in higher education with focus on three domains – engineering, business management, vocational teacher education (Web platform enriched with project blog and a number of video interviews with partners and students);
  • Politics – promoting learning about politics by means of storytelling, media commentaries and informal learning (Creation of a single platform with sections using multiple languages and with different kinds of ‘educational resources’, ‘competitions’ and storytelling components);
  • Coop-PBL in VET – transnational project for sharing knowledge on problem- and project-based learning in VET with support of specific learning software and ‘virtual community’ section (Pontydysgu was not a partner but supported me in producing a large section of video interviews into the ‘virtual community’);
  • Learning Layers – Major European research, technology and development (RTD) project funded from EU FP7 with a several technical, research-oriented and intermediate partners as well as application partners from two pilot sectors (construction and healthcare); the aim was to support learning and knowledge processes in SMEs with the help of widely usable digital tools (that networked web resources and were available as mobile apps). (Pontydsygu was leading the work package in which the digital toolset “Learning Toolbox (LTB” was initiated, developed and piloted in a highly participative and interactive process).

I guess this is enough of the memories and of the project history. A lot of working and learning was involved in those activities that in many respects were linked to this famous “Pontydysgu Studio” (and to its extension, the “Pontydysgu Meeting Room” further down at Horner Strasse). Those were the days, but times – they are a-cha-anging as the old song tells us. So, we say goodbye to the Pontydysgu Studio with good memories in our minds and wish all the best to Pontydysgu Ltd and Pontydysgu SL in the new situation.

More blogs to come …

 

The Green Slime Neoliberal Lens

April 2nd, 2018 by Graham Attwell

Like many of us I guess, I am disillusioned that the rich promise of social networks for informal learning and the sharing of knowledge has been overwhelmed by endless drive for monetization. Even such basic features as privacy and data security seem to be determined more by how to make money than by any ethical concerns.

I long ago lost faith in Facebook. However, I still have a soft spot for Twitter. Even though curating follower lists takes some time, it is amply paid back by the links to so many things – reports, papers, blogs etc.I would never have stumbled on before.

All this is a rather lengthy prelude to two slides I found last week. Sadly I have lost who was the creator (anyone care to claim them?). But these are great slides.

Image from Tweetbot

 

Image from Tweetbot 1

 

 

 

New book: Empowering Change in European Public Employment Services

July 18th, 2016 by Graham Attwell

employid bookReaders familiar with European Research projects will know how they work. The projects negotiate with the European Commission a DOW – Description of Work – which details the work to be undertaken in each year of the project. It is divided into discrete work packages. Every year the work package provides a (usually over lengthy) report on research and development undertaken which is then presented to a team of expert reviewers who can ‘pass’, recommend changes or ‘fail’ the report. Although obviously large scale multi national research projects need structures and plans. But all too often the work package structure separates research and development activities which should not be separated and the DOW become a restrictive ‘bible’, rather than a guide for action. And despite the large amount of work which goes into preparing the work package reports, they are seldom widely read (if indeed read at all), except by the reviewers.

In the EmployID project which is working with identity transformation in European Public Employment Services (PES), we are doing things differently. The work is structured though cross work package teams, who follow an adapted SCRUM structure. The teams are reviewed at face to face meetings and recomposed if necessary. And this year, instead of producing a series of Work package reports, the project partners have jointly contributed to a book – Empowering Change in Public Employment Services: The EmployID Approach which has just been published and can be downloaded for free.

The introduction to the 244 page PDF book explains the background to the work:

European Public Employment Services (PES) and their employees are facing fundamental challenges to the delivery of efficient and effective services and the need to change their strategies to combat high unemployment, demographic change in increasingly uncertain and dynamic labour markets. This does not only require developing new professional skills related to new tasks, but poses for more profound developmental challenges for staff members.

Three of these changes relate to understanding the changing world of work; a ‘turn’ towards coaching; and the increased importance of relations with employers. The staff need to learn new ways of working, with a major challenge being to enhance the power of collaborative (peer) learning in order to support staff in accomplishing their goals.

All these changes are linked to transforming professional identity, which requires learning on a deeper level that is often neglected by continuing professional development strategies. EmployID makes its contribution here; that PES practitioners’ learning related to professional identity transformation needs to be facilitated through social learning approaches and the nurturing of social learning networks, which include the following:

  • Reflection as a way of turning one’s own and others’ experiences into general insights on multiple levels, both from an individual and a collective perspective

  • Peer coaching as a way of helping learners in changing their behavior through a structured process

  • Social learning programmes as a way of engaging learners with new topics, other perspectives, and conversations around it.

Reflections on Communities of Practice

March 17th, 2016 by Graham Attwell


Chahira Nouira sent me an email asking if I could make a short podcast around Communities of Practice. ” I am writing,” she said “because I thought you might have 15 min of your precious time to help me compile an audio playlist where you are the stars! For a year, I have been involved in a project funded by the EU and one of its products is a Community of Practice for Lifelong Learning: DISCUSS. My idea is to get insights from you on CoPs based on how your experience and stories”.

I have been involved – and still am – in a number of projects seeking to support the emergence of communities of practice – defined as groups of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly – with varying success. In the podcast I try to explain why I think some have worked an others less so.

In early days, in the late 1990s, we mainly saw the idea of Communities of Practice as an analytic tool to understand how informal learning develops in Communities of practice and how knowledge is exchanged. In a later stage we moved on to try to develop or foster Communities of Practice, using IST to support the emergence of dispersed communities.

All to often we thought we could form communities ourselves, not totally understanding the emergent nature and the ownership of CoPs. Too often also, we have conflated organisations with communities. Probably more importantly, whilst we have fused on communities, we have failed to properly understand the nature of the practices which bind together those communities. According to Wenger, a community of practice defines itself along three dimensions

  • What it is about – its joint enterprise as understood and continually renegotiated by its members.
  • How it functions ‐ mutual engagement that bind members together into a social entity.
  • What capability it has produced – the shared repertoire of communal resources (routines, sensibilities, artefacts, vocabulary, styles, etc.) that members have developed over time. (Wenger, 1998)

In seeking to support facilitation a vital prerequisite is understanding the nature of the social practices within the workplace, both through observable patterns of individual practice and through developing an overall pattern language. This includes the use of objects. Objects are necessary components of many practices – just as indispensable as bodily and mental activities. (Reckwitz, 2002). Carrying out a practice very often means using particular things in a certain way. Electronic media itself is an object which can mold social practices and enable and limit certain bodily and mental activities, certain knowledge and understanding as elements of practices (Kittler, 1985; Gumbrecht, 1988).  One approach to choosing ways to develop particular objects is to focus on what Onstenk (1997) defines as core problems: the problems and dilemmas that are central to the practice of an occupation that have significance both for individual and organisational performance.

If understanding the nature of social practices and patterns is a necessary step to developing facilitation services, it is not in itself sufficient. Further understanding is needed of how learning, particularly informal learning, takes place in the workplace and how knowledge is shared and developed. Michael Eraut (2000) points put that “much uncodified cultural knowledge is acquired informally through participation in social activities; and much is often so ‘taken for granted’ that people are unaware of its influence on their behaviour. This phenomenon is much broader in scope than the implicit learning normally associated with the concept of socialisation. In addition to the cultural practices and discourses of different professions and their specialities, one has to consider the cultural knowledge that permeates the beliefs and behaviours of their co-workers, their clients and the general public.”

Eraut attempts to codify different elements of practice:

  • Assessing clients and/or situations (sometimes briefly, sometimes involving a long process of investigation) and continuing to monitor them;
  • Deciding what, if any, action to take, both immediately and over a longer period (either individually or as a leader or member of a team);
  • Pursuing an agreed course of action, modifying, consulting and reassessing as and when necessary;
  • Metacognitive monitoring of oneself, people needing attention and the general progress of the case, problem, project or situation.

He also draws attention to the importance of what he calls mediating objects and points out that while some artifacts are used mainly during learning processes, most artifacts used for working are also used for learning. Such artefacts play an important role in structuring work and sharing information and in mediating group learning about clients or projects in progress.

In general, when seeking to support online communities, we have developed web sites and web based tools which are separate form the work process. Possibly, we should be looking instead at how we can use artifacts from work processes to support learning and knowledge exchange.

Bremen talks on young refugees’ access to training and labour market – Part One: The event and the Bremen study

February 13th, 2016 by Pekka Kamarainen

In the recent times my blogs on this site have focused almost exclusively on our EU-funded Learning Layers (LL) project. This time I will shift the emphasis to a major issue that we are discussing in the Bremen region: Measures to support the reception and integration of refugees. In particular Bremen is struggling with a large number of unaccompanied young people (under 18 years). On Thursday I attended with several other ITB colleagues a public event that brought into discussion a new study from Bremen, an ongoing model project in Bavaria and several views of stakeholders (from different organisations). In the first post I will give some background information and present insights int the Bremen study. In the second post I will give insights into the model project in Bavaria and highlight some key points of the discussion.

1. The background of the event

One of the specific institutions of the Hanseatic City of Bremen is the Chamber of salaried employees (Arbeitnehmerkammer). This is a public body and all salaried employees in Bremen are also members of the chamber. This is a similar arrangement as is the case with Chambers of Commerce or with Chambers of Craft and Trade (which comprise all the enterprises in their respective domains). Given this co-existence of public representative bodies, they have developed several forms of practical cooperation with different societal issues. Also, they have a tradition to contribute to each others’ events.

From the year 2015  on (when the amount of refugees coming to Bremen grew rapidly) the Arbeitnehmerkammer has taken several initiatives to get information on refugees’ situation, to facilitate cooperation between different support organisations and to promote public discusssion on necessary policy measures. In this context the Arbeitnehmerkammer had initiated with the research institute of the University of Bremen for Work and Economy (Institut für Arbeit und Wirtschaft) a special study on the prospects of young refugees to enter training and labour market in Bremen. This event was called to

  • make public the main results of the study,
  • make comparisons to an ongoing model project in Bavaria and to
  • promote public discussion between  different stakeholders who engage themselves with problems of young refugees.

2. Insights into the study on young refugees in Bremen

In the first part of the event the author of the Bremen study, René Böhme gave a comprehensive overview on the context, design and results of the study. Here I will not try to reflect its richness. Instead, I try to draw attention to some points that were of vital importance for the discussion:

 a) Concerning the amount of refugees arrived in Bremen: Whilst in 2014 the number of refugees was slightly over 2000, in 2015 it was over 10.000. In addition, the number of unaccompanied young refugees was in 2014 ca. 500, whilst in 2015 it was over 2500.

b) Concerning attitudes of employees: In general, employees are ready to receive refugees (given the shortage of skilled workforce) and to make extra efforts to support their training and integration into working life. Yet, they are aware of problems and risks (e.g. of high drop-out rates).

c) Concerning efforts to overcome formal hurdles: Preconditions for flexible and supported entry to training (e.g. via pre-vocational measures) have already been created. Yet, they alone do not guarantee successful completion of training.

d) Concerning parallel support measures and initiatives: At the moment the services and initiatives have been brought into picture in rapid tempo and separately by different actors. Therefore, they appear as uncoordinated patchwork of activities. However, as such they are not merely limited to educational and career guidance but cover also everyday life problems.

In the light of the above the study drew attention to the following needs:

  • to make the formal frameworks more flexible at Federal level,
  • to improve the pre-vocational learning opportunities in vocational school (with linked career guidance and counselling)
  • to improve the cooperation of public authorities, companies and service providers to create a coherent support system for refugee-trainees and -apprentices,
  • to strengthen complementary support  and mentoring networks to support overall integration into society and everyday life.

I think this is enough of the background of the event and of the Bremen study that was presented as a basis for joint situation assessment. In the next post it is appropriate to present the Bavarian model project and some insights into the discussion.

More blogs to come …

 

Thinking about Practice and Design

January 13th, 2016 by Graham Attwell

Sometimes writing reports for European projects can be a chore. Long, boring and nobody reads them. At the moment I am writing sections for the EmployID project second annual report. Instead of writing individual work package reports, as is the normal convention, we are writing a single report in the form of a book. And that provides more incentive to get it right. Plus the sections I am writing are all difficult – social learning, Learning Analytics and Labour Market Information tools, but are making me think. So I am quite enjoying it – I think. This last two weeks I have been working on design – or more specifically design for learning. How can we develop designs for tools to support informal learning in public service organisations. I am going to publish here a short series of posts outlining the way I am thinking. I am not sure if this stuff is write but would appreciate any feedback. The first post, today is about practice. Tomorrow I iwll look at the idea of Design Patterns and follow that up on Friday with a draft of a design pattern for Labour market Information tools.

Social Learning

EmployID aims to support and facilitate the learning process of Public Employment Services (PES) practitioners in their professional identity transformation process. The aims of the project are born out of a recognition that to perform successfully in their job they need to acquire
a set of new and transversal skills, develop additional competencies, as well as embed a professional culture
 of continuous improvement. However it is unlikely that training programmes will be able to provide sufficient opportunities for all staff in public employment services, particularly in a period f rapid change in the nature and delivery of such services and in a period with intense pressure on public expenditures. Therefore the EmployID project aims to promote, develop and support the efficient use of technologies to provide advanced coaching, reflection and networking services through social learning. The idea of social learning is that people learn through observing others behaviour, attitudes and outcomes of these behaviours, “Most human behaviour is learned observationally through modelling from observing others, one forms an idea of how new behaviours are performed, and on later occasions this coded information serves as a guide for action” (Bandura, 1977). Facilitation is seen as playing a key role in structuring learning and identity transformation activities and to support networking in personal networks, teams and organisational networks, as well as cross-organisational dialogue.

Proposals and initiatives to utilise new technology for learning and professional development in organisations is hardly new. However, a critical review of the way information technologies are being used for workplace learning (Kraiger, 2008) concluded that most solutions are targeted towards a learning model based on the idea of direct instruction. Technology Enhanced Learning initiatives tend to be based upon a traditional business training model transferred from face to face interactions to onscreen interactions, but retaining the standard trainer / learner relationship and a reliance on formal and to some extent standardised course material and curricula.

Research suggests that much learning that takes place in the workplace and through work processes, is multi episodic, is often informal, is problem based and takes place on a just in time basis (Attwell 2007; Hart, 2011). Rather than a reliance on formal or designated trainers, much training and learning involves the passing on of skills and knowledge from skilled workers (Attwell and Baumgartl, 2009). In other words, learning is both highly individualized and heavily integrated with contextual work practices and is inherently social in its nature.

To succeed in supporting identity transformation it is not enough merely to develop or deploy technologies which support training and information transmission. Rather, EmployID needs to develop approaches and pedagogies which can support social facilitation services within PES organisations and which empower individuals to engage in peer learning and facilitation around their own practices.

Although there is much research around the use of technology for learning, far less attention has been paid to informal learning and facilitation processes in the workplace. Research around social practice has largely remained the preserve of social science with different approaches based on structuralism, phenomenology and intersubjectivism amongst others. In his paper on theories of social practice, Reckwitz (2002) draws attention to the dual meaning of the English word practice in German.

“Practice’ (Praxis) in the singular represents merely an emphatic term to describe the whole of human action (in contrast to ‘theory’ and mere thinking). ‘Practices’ in the sense of the theory of social practices, however, is something else. A ‘practice’ (Praktik) is a routinized type of behaviour which consists of several elements, interconnected to one other: forms of bodily activities, forms of mental activities, ‘things’ and their use, a background know- ledge in the form of understanding, know-how, states of emotion and motivational knowledge. A practice – a way of cooking, of consuming, of working, of investigating, of taking care of oneself or of others, etc. – forms so to speak a ‘block’ whose existence necessarily depends on the existence and specific inter-connectedness of these elements, and which cannot be reduced to any one of these single elements.

Likewise, a practice represents a pattern which can be filled out by a multitude of single and often unique actions reproducing the practice (a certain way of consuming goods can be filled out by plenty of actual acts of consumption). The single individual – as a bodily and mental agent – then acts as the ‘carrier’ (Träger) of a practice – and, in fact, of many different practices which need not be coordinated with one another. Thus, she or he is not only a carrier of patterns of bodily behaviour, but also of certain routinized ways of understanding, knowing how and desiring. (pp249-250)”

In this understanding knowledge is more complex than ‘knowing that’. It embraces ways of understanding, knowing how, ways of wanting and of feeling that are linked to each other within a practice.

In seeking to support facilitation within public employment services a vital prerequisite is understanding the nature of the social practices within the workplace, both through observable patterns of individual practice and through developing an overall pattern language. This includes the use of objects. Objects are necessary components of many practices – just as indispensable as bodily and mental activities. (Reckwitz, 2002). Carrying out a practice very often means using particular things in a certain way. Electronic media itself is an object which can mold social practices and enable and limit certain bodily and mental activities, certain knowledge and understanding as elements of practices (Kittler, 1985; Gumbrecht, 1988).  One approach to choosing ways to develop particular objects is to focus on what Onstenk (1997) defines as core problems: the problems and dilemmas that are central to the practice of an occupation that have significance both for individual and organisational performance.

If understanding the nature of social practices and patterns is a necessary step to developing facilitation services, it is not in itself sufficient. Further understanding is needed of how learning, particularly informal learning, takes place in the workplace and how knowledge is shared and developed.

Michael Eraut (2000) points put that “much uncodified cultural knowledge is acquired informally through participation in social activities; and much is often so ‘taken for granted’ that people are unaware of its influence on their behaviour. This phenomenon is much broader in scope than the implicit learning normally associated with the concept of socialisation. In addition to the cultural practices and discourses of different professions and their specialities, one has to consider the cultural knowledge that permeates the beliefs and behaviours of their co-workers, their clients and the general public.”

Eraut attempts to codify different elements of practice:

1.     Assessing clients and/or situations (sometimes briefly, sometimes involving a long process of investigation) and continuing to monitor them;

2.     Deciding what, if any, action to take, both immediately and over a longer period (either individually or as a leader or member of a team);

3.     Pursuing an agreed course of action, modifying, consulting and reassessing as and when necessary;

4.     Metacognitive monitoring of oneself, people needing attention and the general progress of the case, problem, project or situation.

He also draws attention to the importance of what he calls mediating objects and points out that while some artifacts are used mainly during learning processes, most artifacts used for working are also used for learning. Such artefacts play an important role in structuring work and sharing information and in mediat9ing group learning about clients or projects in progress.

Among informal learning processes that Eraut lists are participation in group processes, consultations, problem solving, trying things out and working with clients. Working alongside others is important in allowing “people to observe and listen to others at work and to participate in activities; and hence to learn some new practices and new perspectives, to become aware of different kinds of knowledge and expertise, and to gain some sense of other people’s tacit knowledge.”

Tackling challenging tasks and roles requires on-the job learning and, if well- supported and successful, leads to increased motivation and confidence.

 

According to De Laat (2012) informal learning in the workplace is often described as observing how others do things, asking questions, trial and error, sharing stories with others and casual conversation (Marsick and Watkins, 1990). Boud and Hager (2012) argue that learning is a normal part of working and professional development should be placed in a social context where professionals work and learn together, changing and innovating both their professional practice as well as their professional identity.

De Laat (2012) argues that we need to find a new balance between formal and informal learning and provide opportunities for what Fuller and Unwin (2003) call expansive ‐ as opposed to restrictive learning ‐ through developing an organisational culture that values and supports learning and by so doing, opens doors to various opportunities for professional development. Informal professional development through engagement in social learning spaces can enable participation, construction and ‘becoming’ (De Laat, 2012).

Lave and Wenger (1991) also stress the importance of both practice and the social nature of learning in their conception of Communities of Practice.  Interestingly for them, collective learning results in practices that reflect both the pursuit of our enterprises and the attendant social relations. “These practices are thus the property of a kind of community created over time by the sustained pursuit of a shared enterprise. It makes sense, therefore to call these kinds of communities communities of practice.”

“Communities of Practice are important to the functioning of any organisations, but they become crucial to those that recognise knowledge as a key asset. An effective organisation comprises a constellation of interconnected CoPs, each dealing with specific aspects of the company’s competency, from the peculiarities of a long standing client, to manufacturing safety, to esoteric technical inventions. Knowledge is created, shared. organised, revised, and passed on within and among these communities.” (Wenger, 1998).

Connecting people in parallel, across disciplines, roles and departments of the business, is fundamentally different from connecting people in project teams or interest groups. Although the nature and composition of these communities varies members are brought together by joining in common activities and by ‘what they have learned through their mutual engagement in these activities’

According to Wenger (1998), a community of practice defines itself along three dimensions:

·      What it is about – its joint enterprise as understood and continually renegotiated by its members.

·      How it functions ‐ mutual engagement that bind members together into a social entity.

·      What capability it has produced – the shared repertoire of communal resources (routines, sensibilities, artefacts, vocabulary, styles, etc.) that members have developed over time. (Wenger, 1998)

A number of issues emerge in studies of attempts to develop communities of practice. One is a tendency to build a platform and ‘declare’ the existence of a community of practice, rather than supporting emergence and therefore ownership. The second is to fail to recognise that such a process of emergence is continuous and ongoing. A third is to conflate organisational structures with communities and to focus on the organisational nature of the community rather than the routines and artefacts that define the capability of practices.

In a similar way social learning is not something which can be done to people. Instead an approach to social learning has to be based on facilitation of social learning processes with organisations and within Communities of Practice. Such facilitation needs to relate to the social practices of people. Murphy (2004) has conceptualized collaboration as a continuum of processes, and developed an instrument with six stages for the purpose of identifying and measuring online asynchronous collaboration: “(1) social presence (2) articulating individual perspectives (3) accommodating or reflecting the perspectives of others (4) co-constructing shared perspectives and meanings (5) building shared goals and purposes, and (6) producing shared artefacts.” However, these six stages can also serve as a template for social learning processes and inform the work of EmployID in developing tools which can facilitate social learning.

References

Attwell, G. (ed.) (2007). Searching, Lurking and the Zone of Proximal Development. E-Learning in Small and Medium Enterprises in Europe, Vol.5, Navreme Publications, Vienna

Attwell, G. & Baumgartl, B. (Eds.) (2009): Creating Learning Spaces: Training and Professional Development for Trainers. Vol.9, Navreme Publications, Vienna

Bandura, A. (1977). Social Learning Theory. Englewood Cliffs, NJ: Prentice Hall.

Boud, D. & Hager, P. (2012). Re-thinking continuing professional development through changing metaphors and location in professional practice. Studies in Continuing Education, 34(1),17-30

De Laat, M. (2012) Enabling professional development networks: How connected are you?, Open University of the Netherlands, Hagen

Eraut, M. (2000) Non-formal learning and tacit knowledge in professional work, British Journal of Educational Psychology (2000), 70, 113–136

Fuller, A., & Unwin, L. (2003). Learning as apprentices in the contemporary UK workplace: Creating and managing expansive and restrictive participation. Journal of Education and Work, 16(4), 407-42

Gumbrecht, H. U. (Ed.) (1988) Materialität der Kommunikation. Frankfurt/Main: Suhrkamp.

Hart, J. (2011) Learning is more than Social Learning, http://www.elearningcouncil.com/content/social-media-learning-more-social- learning-jane-hart, retrieved 5 July, 2012

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Looking back at three years of Learning Layers – Part Two: Role of research in construction pilot

October 25th, 2015 by Pekka Kamarainen

In my previous post I drew attention to the fact that the EU-funded Learning Layers (LL) project is preparing  for the review of the Year 3.  This has given rise to consider the development of the project and our activities as an evolution of the context and development of the actors and activities working in the context. In the first post I discussed the challenges of the early phase and the responses of the project. In the second post I will discuss the role of accompanying research in the construction pilot. I will also make some remarks on the role of research dialogue within the project and across the boundaries of the current LL project.

1. Interaction between theoretical work and co-design activities in construction pilot (Year 2 and Year 3)

In the beginning of the Year 2 the Learning Layers project agreed to organise a “Theory Camp” activity with lengthy preparatory phase, and intensive symposium during the Y2 Integration Meeting in Aachen and a follow-up phase. This activity brought into picture the specific interactive relations between theoretical work and co-design activities in the construction pilot.

A considerable part of the contributions to the Theory Camp articles represented different aspects of learning, knowledge development etc. or different accents on design processes. These were to be applied to the fields of application via design processes that focus on specific problems and respective tools. As a contrast, the research partners in construction sector build upon the experience of participative innovation programs that have emphasised the social shaping of work, technology and work organisations from the perspective of whole work processes and holistic occupational qualifications, see Landesprogramm Arbeit und Technik, Bremen (Deitmer 2004); BLK-Programm Neue Lernkonzepte in der Dualen Berufsausbildung (Deitmer et. al. 2004). In this respect the research partners in construction pilot drew attention to themes ‘acquisition of work process knowledge’ (see also Fischer et al. 2004) and ‘vocational learning’ in their contributions.

In the follow-up phase the research partners worked with the themes ‘reviewing accompanying research’ (ECER 2014) and ‘reviewing activity theory’ (Bremen conference 2015). With this theoretical and methodological work the research partners reviewed the theoretical insights and discussed experiences with developmental research approaches, such as the ‘change laboratory processes’ and ‘expansive learning cycles’ (based on the work of Yrjö Engeström and affiliated project teams).

As a consequence, the research partners were in the position to work in the complex and manifold process of designing and developing Learning Toolbox with sufficient openness. This was needed to give time for capacity building and growing readiness for co-development (on all sides of the process). This was also crucial for making the toolsets appropriate to support (holistic) vocational learning and enhancing (holistic) work process knowledge. This has required manifold feedback loops and intensive reporting from field workshops. In this way the research partners in construction pilot have supported process dynamics that have enabled the application partners to become themselves the drivers of the piloting with Learning Toolbox in their own trades (Bau-ABC trainers) or in their specific contexts and activities to promote ecological construction work (Agentur and the affiliated network NNB).

2. The role of research dialogue – internal and external

In the light of the above it is worthwhile to emphasise that the construction pilot has not been developed in isolation. Instead, research dialogue activities – both internal (with  LL partners) and external (with other counterparts) have played an important role in the development of the project. The internal research dialogue activities have been shaped by working groups that focused on transversal themes – such as ‘contextual knowledge’, ‘trust’ – that were equally relevant to both pilot sectors. This work has been covered by other colleagues with their contributions to the reports. In this context I wish to draw attention to two threads of external research dialogue:

a) Exhanges on Activity Theory and Developmental Work Research

As I have mentioned above, this thread was taken up by the ITB team as a follow-up of the Theory Camp and pursued further in a workshop of the Bremen International VET conference (see the report in my recent post). Here it is worthwhile to note that we gathered experiences on the use of Change Laboratory methodology in intervention projects and of theory of Expansive Learning as an interpretative framework in comparative projects. Also, we engaged ourselves in critical re-examination of some concepts used in Activity Theory (such as Vygotsky’s concept of ‘mediation’ and concepts like ‘contradiction’ and ‘transformative practice’). These discussions will be continued as the LL project proceeds deeper to the exploitation of results.

b) Exchanges of parallel approaches to intervention research

Already in ECER 2014 (in Porto) the ITB team had started a cooperation with researchers from HAN University of Applied Sciences with focus on intervention research (see the report in my earlier blog). This was followed up in the Bremen conference and in ECER 2015 (in Budapest). In the Budapest session the colleagues from HAN presented a new project that focuses on practice-based learning in HE programs with strong vocational elements. In this context they worked further with process models and with ‘stealthy intervention’ strategies. In a similar way a Danish project from the National Centre for Vocational Education presented a ‘Vocational Education Lab’ approach for promoting innovations and networking across vocational schools. (See the report in my recent post.) Also these exchanges will be continued when the LL project proceeds with the exploitation activities.

– – –

I think this is enough for the moment. We are now looking forward to next steps with our fieldwork and our exploitation activities.

More blogs to come …

Recommenders or e-Portfolios

September 24th, 2015 by Graham Attwell

I was interested by a comment by Stephen Downes in yesterdays OLDaily. Stephen says:

(People rating) will replace grades and evaluations. Because, when you have an entire network evaluating people, why on earth would you fall back on something as imprecise as a test? (p.s. smart network-based evaluations are what finally break up ‘old boy networks’ that mutually support each other with positive recommendations).

He was commenting on an article on the CBCNews website about the development of a new App being developed in Calgary. The CEO and co-founder of the people App Julia Cordray said: “You’re going to rate people in the three categories that you can possibly know somebody — professionally, personally or romantically.”

As Stephen commented there is really nothing new about this App. And we have experimented with this sort of thing in the MatureIP project. But instead of asking people to rate other people we rather asked them to list other peoples skills and competences. Despite my misgivings it worked well in a six month trial in a careers company in north England. What we found, I think, was that official records of what people can do and what their skills are are scanty and often not accessible and that people are often too shy to promote their own abilities.

But coming back to Stephens comments, I tend to think that smart network based recommendations may only strengthen old boys networks, rather than break them up. In research into Small and Medium Enterprises we found that owner . managers rarely worried too much bout qualifications, preferring to hire based on recommendations form existing employees or from their own social (off line at that time) networks.Yes of course tests are imprecise. But tests are open(ish) to all and were once seen as a democratising factor in job selection. Indeed some organisations are moving away from degrees as a recruitment benchmark – given their poor performance as a predictor of future success. But it doesn’t seem to em that recommendation services such as LinkedIn already deploy are going to help greatly even with smart network based evaluations. I still see more future in e-Portfolios and Personal Learning Networks, which allow users to show and explain their experience. I am a bit surprised about how quiet the ePortfolio scene has been of late but then again the Technology Enhanced Learning community are notorious for dropping ideas to jump on the latest trendy bandwagon.

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