Archive for the ‘Knowledge development’ Category

Developing Collaborative Blended Learning and Knowledge Development in SMEs through Webquest 2.0

January 29th, 2012 by Graham Attwell

I haven’t been posting as much as I would like lately. This is due to the European project bidding season (more on that soon) and due to a lot of work on the Webquest 2.0 project (about which I have been intending to write). Anyway, here for starters is an abstract written by Maria Pedrifanou and myself for the ECER 2012 conference.

Developing Collaborative Blended Learning and Knowledge Development in SMEs through Webquest 2.0

Whilst educational technology has been adopted for use in large enterprises, research suggests there is little use of ICT for learning in Small and Medium Enterprises (SMEs) (Attwell, 2007). One reason for this may be the limited provision of Continuing Professional Training opportunities in SMEs. Yet SMEs are seen as critical for economic growth and the creation of employment and rapid technological change and changes in materials, ecological and quality requirements and changes in the organisation of work require the development and deployment of new competences.

Through a European Commission funded Transfer of Innovation project, Webquest 2.0, the authors have developed and are piloting a new pedagogic approach to CPD in SMEs.

The name ‘webquest’ is comprised of two parts: a) ‘Web’ – to indicate that the World Wide Web is used as the primary resource in applying, analysing, synthesising and evaluating information, and b) ‘Quest’ – to indicate that a question is presented within the webquest, which encourages learners to search for new meaning and deeper understanding (Pelliccione L. and Craggs G.J., 2007).

Webquest 2.0 activities stake advantage of the possibilities that current Web 2.0 technologies offer and are based on a revised Webquest framework created for teachers and trainers.

The aim is to develop effective, complex, authentic learning and training environments. Trainers should be able to design and develop their own content and generate learning materials that can help their trainees and can also be shared with others.

The development of the Webquest 2.0 approach is based on the Collaborative Blended Learning Model (CBML) (Perifanou, 2011). There are four key elements to the model. Firstly the model is based on the idea that Webquest activities can be undertaken face to face, in a blended model of face-to-face and online learning, or purely on line. Secondly it is based on a mix of individual and small group activities which collectively allow participants to explore a larger question or theme. Thirdly the Webquest should generate outcomes which can form an organisational learning resource for a community of practice beyond the initial learning activities. Finally the webquests are based on a seven-stage model – Learning Circles – which both scaffolds learning and provides templates for trainers to create webquests.

The model and the webquests are being piloted with SMEs in Poland, the UK and Sweden.

Methodology

In the first phase of the project the Collaborative Blended Learning model was elaborated resulting in the publication of a research handbook. Based on this model twenty initial webquests were developed in close collaboration between trainers and project partners. Following this, a handbook for trainers was produced and a evaluation framework developed.

The webquests and handbook are currently being piloted in workshops with SMEs in Poland and The UK. This includes workshops piloting the webquests developed in the initial phase of the project and workshops for trainers to produce webquest themselves for use in their organisations.

The outcomes of these workshops will be evaluated, and the research handbook and handbook for trainers revised.

This, in turn, will lead to another round of piloting in SMEs in the late spring of 2012.

The initial webquests utilise a commercial wiki, PB works, as the main technical platform. It is intended to transfer the webquests to an Open Source wiki to minimise costs for deployment by SMEs.

Conclusions / Expected Outcomes / Findings

There are a series of hypotheses which are being tested through the project.

Firstly, the project is developing an updated Web 2.0 approach to webquests seeking to scaffold learning in a Web 2.0–enhanced, social and interactive open learning environment.

Secondly the project is transferring an approach and methodology for learning in a Web 2.0–enhanced, social and interactive open learning environment previously develop din a school based and language learning context for training in SMEs.

Thirdly the project is seeking to develop a flexible approach to learning in a Web 2.0–enhanced, social and interactive open learning environment, facilitating a mixture of Face to face Blended and online learning.

Fourthly the project is seeking to facilitate the development of wiki based learning materials by trainers themselves.

Fifthly the project is seeking to develop an approach to developing organisational knowledge resources for communities of practice though training activities.

The evaluation of the initial workshops are extremely positive. The paper will be based on a full evaluation of the project activities and will explore the success or otherwise of our initial hypotheses.

References

Attwell, G. (2007) Searching, Lurking and the Zone of Proximinal Development: e-learning in Small and Medium Enterprises, Vienna: Navreme

Pelliccione, D. L., & Craggs, G. J. (2007). WebQuests: an online learning strategy to promote cooperative learning and higher-level thinking. Paper presented at AARE Conference, 2007.

Perifanou M. (2011) Web 2.0 – New era of Internet tools in learning and teaching Italian as a foreign language – WebQuest 2.0 activities and  Collaborative Blended Learning Model. Proposals of blended learning. Unpublished doctoral dissertation, University of Athens.

Play, emergent curricula, serendipity and opportunity

January 21st, 2012 by Graham Attwell

In a blog post about the BETT show in London I complained that there was little evidence about using technology for teaching and learning. And that is why I like this presentation by Helen Keegan. Whilst she looks at a whole series of web and social networking tools the whole focus is on real life use. I particularly like her advice on slide 32 – “Leave space in the course to allow space for play, emergent curricula, serendipity and opportunity.”

Work Process Knowledge, Developmental Competence and rhizomatic knowledge

November 11th, 2011 by Graham Attwell

A number of years ago I did a couple of studies, funded by the European Commission on the use of technology for learning in Small and Medium Enterprises (SMEs). SMEs are defined by the European Commission as those employing less than 350 employees. My overall conclusions were that whilst few enterprises were using Virtual Learning Environments or indeed any other formal e-learning platforms or technologies for learning this did not mean that learning was not happening. Instead many employees used computers everyday for informal learning. Learning was motivated by the need to solve problems in the workplace or surprisingly often by curiosity and interest.

The technologies employed varied but they included Google, Bulletin Boards and email. Ask-a-friend was a common pedagogic strategy.

Now several years on, the European Commission’s Research Programme on information technologies has launched another call for projects designed to crack the perceived issue of the lack of use of Technology Enhanced Learning in SMEs.

And they still haven’t got it. They seem to have an assumption that there are hard to reach sectors or that the technology just isn’t good enough. Or, often is cited, the lack of access to hardware and connectivity.

Of course, since I did my orginal study, there has been considerable changes in technology. The biggest is probably the widespread use of mobiles, (handys, GSM, cells), many of them internet enabled.

But talking to employers this week I don’t see many changes in how the internet is being used for learning. There is one big change though. The employers I have spoken to are aware that computers can facilitate learning and knowledge exchange and support those processes. Back before few employers even knew their employees were involved in learning (mind, many of the employees also didn’t call it learning!).

but the learning processes remain informal. Human communication is most valued, albeit technology mediated. There remains little take up of formal e-learning programmes.

There does seem to be an increasing awareness of the need to link learning and information and knowledge management processes. There is also intense interest in the ability of new technologies to be utlisied at or near the work process and to support the development of what I call work process knowledge or developmental competence.

The concept of Work Process Knowledge emphasises the relevance of practice in the workplace and is related to concepts of competence and qualification that stress the idea that learning processes not only include cognitive, but also affective, personal and social factors. They include the relevance of such non-cognitive and affective-social factors for the acquisition and use of work process knowledge in practical action. Work often takes place, and is carried out, in different circumstances and contexts. Therefore, it is necessary for the individual to acquire and demonstrate a certain capacity to reflect and act on the task (system) and the wider work environment in order to adapt, act and shape it. Such competence is captured in the notion of “developmental competence” (Ellstroem PE, 1997) and includes ‘the idea of social shaping of work and technology as a principle of vocational education and training’ (Heidegger, G., Rauner F., 1997). Work process knowledge embraces ‘developmental competence’, the developmental perspective emphasising that individuals have the capacity to reflect and act upon the environment and thereby forming or shaping it. In using technologies to develop such work process knowledge, individuals are also shaping or appropriating technologies, often developed or designed for different purposes, for social learning.

it seems to me that if we really want to introduce Technology Enhanced Learning in the workplace (and especially in SMEs) we have to find ways of supporting the development of work process knowledge and developmental competence. The problem is that most formal elearning programmes are tied to very traditional notions of competences, which are often only loosely connected to practice. This is one of the reasons I like the idea of rhizomatic knowledge, as put forward by Dave Cormier and currently being discussed on the #Change11 MOOC. Rhizomatic knowledge in the sense of work process knowledge is  generated by practice in communities and technology can be used to scaffold the development of developmental competence through practice (incidentally I think this overcomes many of the objections to the idea of rhizomatic knowledge as discussed on Dave’s blog).

Has Open and Linked Data failed?

October 26th, 2011 by Graham Attwell

I am intrigued by this presentation. Whilst I appreciate what Chris Taggart, who has been invo0lved in the development of the opencorporates and openlylocal data sites (and who undoubtedly has more experience and knowledge than me of the use of Open and Linked Data) I would be less pessimistic. I see the use of open and linked data as in very early days.

Firstly, although I appreciate that politicians and bureaucrats do not always want to release data – I think there is still a groundswell in favour of making data available – at least in Europe. Witness yesterdays unveiling of the Italian Open data store (sorry, I can’t find the url at the moment). And although Google search results do not help promote open data sites (and I am not a great fan of Google at the moment after they wiped out my account ten days again), they have contributed very useful tools such as Refine, Fusion Tables and Public Data Explorer.

I still think that as Chris Taggart says in one of his first slides the biggest challenge is relevance. And here I wonder if one of the problems is that Open and Linked Data specialists are just that – specialist developers in their own field. Many of the applications released so far on the UK Data store, whilst admiral examples of the art of development – would seem to have little practical use.

Maybe it is only when the tools and knowledge of how to work with Open and Linked data are adopted by developers and others in wonder social and subject areas that the true benefits will begin to show. Open data applications may work best, not through dedicated apps or sites, but when incorporated in other web sites which provide them with context and relevance. Thus we have been working with the use of open and linked data for careers guidance (see our new web site, www.careerstalk.org which includes working demonstrations).

Bu even more important may be finding ways of combining Open and Linked data with other forms of (human) knowledge and intelligence. It is just this form of knowledge – for instance the experiences and informal knowledge of careers guidance professionals, which brings relevance and context to the data from official data sets. And that provides a new design challenge.

The future of wikipedia in Italy in peril

October 5th, 2011 by Graham Attwell

The Italian language version of wikipedia has published the following open letter which we reproduce in full below. Comment seems unnecessary.

Dear reader,

at this time, the Italian language Wikipedia may be no longer able to continue providing the service that over the years was useful to you, and that you expected to have right now. As things stand, the page you want still exists and is only hidden, but the risk is that soon we will be forced to actually delete it.

The Bill – Rules on Wiretapping etc., p. 24, paragraph 29, letter a) states that:

«For the Internet sites, including newspapers and periodicals delivered by telematic way, the statements or corrections are published, with the same graphic characteristics, the same access methodology to the site and the same visibility of the news which they refer.»

Over the past ten years, Wikipedia has become part of the daily habits of millions of web users looking for a neutral, free-content, and – above all – independent source of Knowledge. A new, huge multi-lingual encyclopedia, freely available to all, at any time, and free of charge.

Today, unfortunately, the very pillars on which Wikipedia has been built – neutrality, freedom, and verifiability of its contents – are likely to be heavily compromised by paragraph 29 of a law proposal, also known as “DDL intercettazioni” (Wiretapping Act).

This proposal, which the Italian Parliament is currently debating, provides, among other things, a requirement to all websites to publish, within 48 hours of the request and without any comment, a correction of any content that the applicant deems detrimental to his/her image.

Unfortunately, the law does not require an evaluation of the claim by an impartial third judge – the opinion of the person allegedly injured is all that is required, in order to impose such correction to any website.

Hence, anyone who feels offended by any content published on a blog, an online newspaper and, most likely, even on Wikipedia can directly request to publish a “corrected” version, aimed to contradict and disprove the allegedly harmful contents, regardless of the truthfulness of the information deemed as offensive, and its sources.

During all these years, the users of Wikipedia (and we want, once more, to point out that Wikipedia does not have an editorial staff) have always been available to review – and modify, if needed – any content deemed to be detrimental to anyone, without harm to the Project’s neutrality and independence. In the very rare instances it was not possible to reach a mutually satisfactory solution, the entire page has been removed.

The obligation to publish on our site the correction as is, provided by the named paragraph 29, without even the right to discuss and verify the claim, is an unacceptable restriction of the freedom and independence of Wikipedia, to the point of distorting the principles on which the Free Encyclopedia is based and this would bring to a paralysis of the “horizontal” method of access and editing, putting – in fact – an end to its existence as we have known until today.

It should be made more than clear that none of us wants to question safeguarding and protection of the reputation, honor and image of any party – but we also note that every Italian citizen is already protected in this respect by Article 595 of the Criminal Code, which punishes the crime of defamation.

With this announcement, we want to warn our readers against the risks arising from leaving to the arbitrary will of any party to enforce the alleged protection of its image and its reputation. Under such provisions, web users would be most probably led to cease dealing with certain topics or people, just to “avoid troubles”.

We want to be able to keep a free and open-to-all encyclopaedia, because our articles are also your articles – Wikipedia is already neutral, why neutralize it?

The users of Wikipedia

Academia and their knowledge safes

September 19th, 2011 by Graham Attwell

We are always on the look out for great multi media presentations to feature on the front page of the Pontydysgu site. So I don’t know how we missed this excellent contribution by our very own associate and friend, Cristina Costa.

Greece, innovation and the European Union

June 28th, 2011 by Graham Attwell

As long ago as 2001, I was contracted to undertake a study of private- public partnership in Greece. This was not into PPPs as then being implemented by the UK Blair government, but rather at looking at partnerships between private sector organisations, academic and research institutions and the State for research and development and innovation.

My conclusions were fairly stark. Far from helping boost research and development in Greece, EU policies as designed to support R and D in the rich north European economies were distorting R and D in Greece and actually inhibiting innovation.

I was looking again at the report yesterday and much of it seems to be still relevant today, especially for those seeking to understand the Greek economic collapse.

Below I provide the conclusion to the report. The whole report can be downloaded from the link at the bottom of the page.

“That there are problems in developing collaborative research and development in Greece is without question. At a policy level these are summed up by the evaluation report on Structural Funds in Greece for the period 1994-1999:

  • Lack of co-ordination between the bodies in charge of public research and those in charge of private research
  • Gap between Universities and enterprises
  • In  many regions there seems to be a lack of co-ordination of the science and technology policy between departments of industry and departments of education
  • In some regions there is overlap and inadequate co-ordination between national and regional measures
  • There is little involvement of the regional RTDI actors, private sector in particular, in policy planning.

Morgan draws attention to the issue of  the quality of the institutional setting as one of the main reason for  regional underdevelopment. Certainly there are problems in co-ordinating policy and in bureaucratisation of government in Greece. The development of science parks has been held up for a number of years due to lack of poli9tcvical agreement. The politicising of policy advisors and of the civil serviced militates against continuity in policy and development, and to an ensuing lack of the confidence required for investment. Whilst it would appear to be true that there is a lack of competence and know-how amongst regional administrations, the centralisation of the Greek system does not allow the development of such pools of competence and experience.

Equally it is easy to blame the lack of private sector investment from Greek companies on the failure to develop an entrepreneurial and research culture.

However, this overlooks a number of basic issues. The structure of Greek industry is atypical within the EU and much more akin to that of the southern Mediterranean countries – such as Turkey, Cyprus, Tunisia and Morocco see Table 2).

Table 2 Size-class structure of European enterprises by Country, 1995.

Country Enterprises

(1,000)

Average

enterprise size

Size-class

dominance

Austria 145 13 SME
Belgium 410 7 Large
Denmark 150 9 SME
Finland 340 3 Large
France 1,965 7 Large
Germany 2,670 9 Large
Greece 690 3 Micro
Ireland 130 9 SME
Italy 3,365 4 Micro
Luxembourg 15 11 SME
The Netherlands 390 11 SME
Portugal 580 5 SME
Spain 2,200 5 Micro
Sweden 415 5 SME
UK 2,565 8 Large
Iceland 15 4 SME
Norway 210 5 SME
Switzerland 190 13 SME

Source: EIM Small Business Research and Consultancy, European Observatory for SMEs, 1996

The small number of large companies are largely inward investments. Research and development for these companies is usually located in their ‘home’ state, rather than in Greece. Neither do they build up networks for research with local small and medium enterprises. The Greek economy is predominantly agriculture and services based and is dominated by micro enterprises. However, the structure of EU funding is designed to support industry and commerce in north Europe with a completely different industrial and economic structure. This would not be so serious a problem if it was not for the almost total reliance on structural funds to support research and development activities. One of the most surprising policy issues is that all the major Greek political parties have allowed the EC to dominate policy so completely.

There has been considerable discussion of the problems of what are somewhat euphuistically referred to as the “Less Favoured Regions”. The outcomes of those discussion are summarised in the Table below.

Table 3. Ten structural factors affecting the Regional Innovation Systems in LFRs
1.   Shortcomings relating to the capacity of firms in the regions to identify their needs for innovation (and the technical knowledge required to assess them) and lack of structured expression of the latent demand for innovation together with lower quality and quantity of scientific and technological infrastructure.
2.  Scarcity or lack of technological intermediaries capable of identifying and ‘federating’ local business demand for innovation (and R&TD) and channelling it towards regional/national/international sources of innovation (and R&DT) which may give response to these demands.
3.  Poorly developed financial systems (traditional banking practices) with few funds available for risk or seed capital (and poorly adapted to the terms and risks of the process of innovation in firms) to finance innovation, defined as ‘long-term intangible industrial investments with an associated high financial risk’ (Muldur 1992).
4.  Lack of a dynamic business services sector offering services to firms to promote the dissemination of technology in areas where firms have, as a rule, only weak internal resources for the independent development of technological innovation (Capellin 1989/ 9).
5.  Weak co-operation links between the public and private sectors, and the lack of an entrepreneurial culture prone to inter-firm co-operation (absence of economies of scale and business critical masses which may make profitable certain local innovation efforts).
6. Sectoral specialisation in traditional industries with little inclination for innovation and predominance of small family firms with weak links to the international market.
7.  Small and relatively closed markets with unsophisticated demand, which do not encourage innovation.
8.  Little participation in international R&TDI networks, scarcely developed communications networks, difficulties in attracting skilled labour and accessing external know-how.
9.   Few large (multinationals) firms undertaking R&D with poor links with the local economy.
10. Low levels of public assistance for innovation and aid schemes poorly adapted to local SMEs innovation needs

Source: Landabaso, 1997.

Most of these problems apply in Greece – although it is notable that venture capital appears to be relatively easily obtainable.

The question is how to overcome these problems and whether the present European structural policies are adequate and suited to the needs of the Greek economy.

Morgan (1999) points out how university departments from relatively new universities, for example, which do not have a long tradition of university-industry collaboration, use new funding to strengthen research activities which do not always reflect the needs of the regional firms.

He also says that the regional firms, often small, family-owned and competing among themselves in relatively closed markets, do not have a tradition of co-operation and trust either among themselves or with the regional R&TD infrastructure, particularly universities, In short, the regional innovation system in these regions does not have either the necessary interfaces and co-operation mechanisms for the supply-demand matching to happen, or the appropriate conditions for the exploitation of synergies and co-operation among the scarce regional R&TD actors which could eventually fill gaps and avoid duplications. In this situation, investing more money in the creation of new technology centres, for example, without previously co-ordinating and adapting the work of existing ones, risks further distorting the system.

In this situation reliance on state funding is almost inevitable and should not necessarily be seen as a bad thing. However the critical issue is whether public funding is being used towards a strategy of sustainable and indigenous development and how that funding is planned, administered and evaluated.

Sofouli points out the contradictions in the use of European funding and the rigid guidelines which appear to be designed for the industrial systems of north Europe. There are frequent conflicts between the development aims and funding and the rulings on competition. Even where it is agreed that the granting of funding will not break competition rules, the need for official approval causes long bureaucratic delays.

More fundamentally micro enterprises are unable to raise the match funding required by many of the structural funds, whilst the infrastructure and skills for new networks does not always exist.

It could also be argued that the EU funding through development projects is focused towards technological and industrial  development, rather than enhancing the service sector which is far more important in Greece. Patiniotis (2001) is critical of what he sees as the technological determinism inherent in European funding and development policies.

The underlying justification for present policies lies in a direct link between research and development activities within the industrial economy and the innovation which is seen as critical to future economic growth and to unemployment. Yet it can be argued that Greek companies are nothing if not innovative. However, research and development tends to be brought in from abroad utilising the extensive Greek Diaspora. However, the emphasis in the structural programmes on demonstration projects  prevents the use of many funds to support accessing technology from abroad.

It is interesting to note that Greek universities do have very extensive links with other European and international institutions. The relatively high education levels are also an issue as is the very high levels of business start ups and company creation, linked to the availability of finance capital.

One sector which has been acknowledged for innovation in Greece is the Information technology industry. However, what is interesting here is that most companies in this industry throughout Europe are small or micro industries (European IT Observatory, 2001) and that in Greece this sector is almost entirely focused on software services rather than production. However even here new programme for the development of the new economy which aims to provide seed capital for the establishment of small companies in the ICT sector is being impeded because the programme regulations require those very same companies to provide match funding – in other words to provide the capital that they lack in the first place (Sofouli, 2001). Sofouli goes on to say that the need for approval of new research projects by EPAN – the Greek office for competition is holding up innovation.

A further issue is that of geographical location. Greece is often referred to as being a peripheral economy. This raises the question of peripheral to what. Certainly the structure of the economy is peripheral in terms of the north European industrial economy. Equally Greece is geographically peripheral within the European Union. However within its own traditional spheres of influence and trade – in the Mediterranean and as the gateway to the Bosphorus, Greece is anything but peripheral.

More thoughtful research is need to develop policies which can promote research and development and innovation through PPPs in Greece and as to how European policy is formulated and implemented. This is not just a question for Greece – or the other so-called ‘Less Favoured Regions’. With the planned expansion of the EU the Greek economic structures will cease to be isolated and may well represent a model for the new Member States in The European Union.  However, in order to undertake this task a major policy weakness needs to be addressed. This is the issue of evaluation. Our research suggests that present evaluation polices and practice – based on the requirements of the European funding programmes and focused on summative systems evaluation – are inadequate. This is not to denigrate the purpose and intent of the present evaluation regime in ensuring public value for money and contract compliance – nor to question the methods being used. But the data presently being collected and the tools for analysis do not provide policymakers – in Greece and in the EU – with sufficient  information or knowledge to develop the policies so evidently need to support innovation with the Greek economic and social system. Neither do they provide researchers with the basic information needed to undertake more fundamental research into development processes in an economy and society such as Greece. Finally the present evaluation regime is not providing the formative evaluation and feedback so desperately required by project promoters and developers and fails to provide the arena to capitalise on present development and experiences.

In conclusion why does Greece have a flourishing culture of start up enterprises and economic activity despite all the problems outlined above? Nikitas Patiniotis (2001) suggests it lays with the people themselves:

“The Greek people are innovative and take risks – especially in terms of time. Money is always short and is controlled by the government. Most companies are started by one or two people. Greek SMEs use family  resources. The biggest indigenous company in Greece is Intracom which was started 15 years ago by one person. Risk taking in Greece is a survival technique.” “

You can download the full report here.

TEDxKids – making and doing with technology

June 4th, 2011 by Graham Attwell

On Wednesday I had the pleasure of being part of a team of guest bloggers on the TEDxKids event in Brussels. Sadly I was not there in person, but followed the video stream. Here are a few quick reflections on the event.

Firstly this was not really one event, but two events running in parallel. Firstly was the grown ups conference, following the by now familiar TED format of ‘inspirational’ guest speakers making short presentations. And second was the kids event, which followed a workshop format. There were periodic report backs on the progress of the kids workshop and a final round up session presenting their work.

Despite many interesting talks, I can’t help thinking the kids event would have been the one I would have liked to be at!

Be that as it may, the grown ups event was certainly interesting. Taken overall, the theme was about learning by doing, enabled by technology. And this involves giving young people more space to play, to experiment, to make things and to fail (“mistaking your way to success”) : all things the present educational system is not very good at. And of course allowing young people access to play with and shape the tools needed for this. There was a big emphasis on making things – from 3D printing to toothbrush robots. The kids seemed to particularly enjoy playing with soldering irons (to the extent where I am tempted to go out and buy one). And the event confirmed the positive connotations now being attributed to the word “hacking”.

My favourite speaker was Mark Frauenfeder from MAKE magazine – if you have no time for anything else I would recommend watching the video of his presentation when it comes out.  I also liked the discussion around the Sugar software (can’t remember who the speaker was) with an emphasis on kids being able to reprogramme and repurpose applications as part of the learning process.

I must say though, I am not so convinced by the TED format. It works well for video. But I am not sure of the learning and creativity in passively watching an event – be it live or streamed. OK – the Twitter feed was lively. But there is no ability to ask questions or interact with the speakers. there seems little advantage to me in attending a TED event (apart from meeting friends) over watching on YouTube in the comfort of your home.

Knowledge development and Personal Learning Environments

May 16th, 2011 by Graham Attwell

I am in Innsbruck for four days for a meeting of the EU funded research project, Mature-IP. Over the next few days I will try to report on what theproject is doing.

The Mature project has always interseted me in its approach to Personal Learning Environments. Whilst most projects based on PLEs have looked at learning within schools and univeristies, Mature looks at knowledge maturing processes in work.

And the project has adopted a user based approach working with a number of different user groups, in the UK from the Careers services, in developing and iterating a PLE based on knowledge development services. The project has also developed a series of knowledge indicators, based on these services.

Is it working? It is a little early to tell. But the project acknowledges the importance of different forms of learning leading to knowledge development and sharing in the workplace and also takes account of differences in context. The services developed have been based on the idea of represneting, modellinga nd reseeding knowledge delopment or maturing processes as seen in the diagramme above. Twenty seven services have been developed to date and can be combined in what are being called insubstatiations to take account of such contexts. I realise these may seem somewhat abstract but they have served in bridging between social and educational researchers working on the project and software develers. These services are:

Representation Services:

Content

  • Content metric service: Provides a wrapper for encapsulating various content metric implementations
  • Classification service: Classifies resources to a given set of categories based on their content. Classification can be improved by the help of user feedback
  • Clustering Service: Groups items regarding a special feature

Structure

  • Task Similarity Service: Computes the similarity between tasks
  • Tag Mortality Analysis Service: analyses tags / concepts and their activity to predict their death
  • Concept Relationship Analysis Service: Analyzes concept hierarchy and usage of concept for annotations to derive recommendations for adding broader/narrower relationships
  • oSKOS Analysis Service: analyzes a SKOS ontology for potential redundant or missing information

Usage

  • Usage Logging Service: collects usage data from the user’s interaction with the MATURE systems
  • Process Tracking Service: logs process and task execution

Model Services

User

  • User Modeling Service: Detects a user’s knowledge from his or her usage data
  • Topical User Modeling Service: Provides an aggregated topical profile of a person

Task

  • Process Monitoring Service: Provides the means to query and browse log data provided by the Process Tracking Service in aggregated form
  • Process Model Refinement Service: Compares the modelled process with the actual process executions and suggests improvements on the process model based on it

Resource

  • Resource Model Service: Describes resources based on usage data
  • Document Similarity Service: Derives the textual similarity between two documents
  • Resource Quality Profile: Creates a qualitative profile for each resource

Reseeding Services

Reseeding of Knowledge about contents

  • Quality Based Resource Recommendation: Provides a set of ranked resources based on the qualitative status of the resource and quality requirements of the user
  • Context Aware Notification Service: Provides information about activities related to artefacts
  • Reseeding of Knowledge about SemanticsTag Recommendation Service: Provides tag recommendations to achieve a consistent personal and organisational tag vocabulary
  • Keyword Recommendation Service: Provides a list of synonyms and hyponyms for tags
  • Ontology Gardening Recommendation Service: provides recommendation for improving a SKOS ontology based on the ontology itself and information on its application

Reseeding of Knowledge about Processes

  • Case-based Resource Recommendation Service: suggests resources based on resource-use in historical process executions.
  • Historical Case Service: searches for historical cases based on a given input

Reseeding of Knowledge about People

  • Expertise Analytics Service: Provides an aggregated overview and comparison of available and requested expertise based on tag assignments and search query analysis within a certain timeframe
  • People Ranking Service: Provides a ranked list of people that are relevant for a given topic
  • Expert Ranking Service: Based on past tag assignments (user-document-tag triple marked with a timestamp), this service recommends knowledgeable colleagues working on a specific topic
  • People Awareness Service: Based on a user/person’s profile, this service recommends other persons with a similar profile

Innovation, education and thinking outside the skills matching box

May 2nd, 2011 by Graham Attwell

The second verse of the great Pete Seeger song ‘Little Boxes‘, written by Malvina Reynolds goes:

And the people in the houses
All went to the university,
Where they were put in boxes
And they came out all the same,
And there’s doctors and lawyers,
And business executives,
And they’re all made out of ticky tacky
And they all look just the same.

And of course it is true. More than that, it is the policy on which most of our careers guidance practice is based. Find what skills industry and commerce needs, goes the policy, set up training places to meet those needs, put people into those boxes and we will turn out a neat match between skills and the needs of the economy.The strategy is called ‘skills matching’ and forms the basis for the European New Skills, New Jobs policy as well as that of many national governments.

Universities traditionally stood aloof from such a policy which they saw only as applicable to those in vocational education and training. Univeristy was about the development fo minds and about research.

But with the increasing commodification of universities, they too are embracing such a strategy, in the name of value for money and employability. Students are reluctant to part with large sums of money unless they can see a job progression route for their expenditure on a degree course; governments regard vocational relevance as the key criteria in providing fiances for higher education.

The only problem is that the ‘Little Boxes’ approach doesn’t work. Firstly employers often don’t know what skills they want. take the fiasco at the end of the last century when the European Industry Group for Information and Communication Technologies was predicting huge skills gaps in computing and computer programming. These gaps never materialized despite little growth in the supply to computer programmers. Secondly we simply do not have sufficiently well developed central planning infrastructures to plan for skills and employment in such a way.

This is not to deny the needs for close community links between employers and education providers, at least on a local level. However this should not be to the detriment of other community interests in education and community well being. And rather than focus on skills matching, it would be far better to focus attention on creativity and innovation. If we look at regional innovation centres in Europe such as the manufacturing clusters in Emilia Romana or the media cluster in Cardiff it could be argued that such growth happened due to innovation around the skills and creativity of the workforce, rather than because of matching of skills to existing industry (indeed in Cardiff’s case the economy was traditionally based on heavy industry and manufacturing).

In any case is it possible to ‘predict’ the skills needed int he economy in a period of fast technological change? The Institut Technik und Bildung at Bremen University, with whom I have worked for many years used to talk of the ‘shaping’ principle. They saw education as playing a key role in shaping work organisation and skills development as enabling social innovation in production and economic development. The word ‘shaping’ is a translation of the German ‘Gestaltung’, also commonly translated as ‘design’. And once more this would suggest we can design our futures, that technology and production are not mechanistically determined but rather can be shaped or changed.

But for such an approach we need people who can think out of the box, who can consider the social implications of technology development. And that will not happen through a skills matching policy!

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    News Bites

    From a Jisc press release:

    Over 14,000 items of archived TV footage from 17 European countries are now available via the EUscreen online portal for teaching, research and general interest.

    EUscreen – the result of a collaboration between 36 partners across Europe – provides a rich insight into Europe’s television heritage with content dating from the 1920s to the present day.

    The portal includes rare footage and commentary on key events in history, including a 1962 interview with Martin Luther King about racial discrimination in the US.

    John Ellis, Professor of Media Arts at Royal Holloway and principal investigator on the EUscreen project, said: “This is a valuable resource for anyone interested in social history or indeed TV history, as it brings together tens of thousands of clips from across Europe. The portal is available to anyone (not only academics) and it is very easy to get absorbed and spend hours browsing all of the footage.”

    The expansive footage has also proved popular as a learning aid for foreign language students, with clips available in 14 languages.

    By the end of September 2012, there will be around 30,000 items of digital content freely available on the portal as the European providers continue to add carefully selected material.

    Explore the EUscreen footage


    Open online seminar

    Jisc are hosting an open, online seminar on ‘Making Assessment Count (MAC)’ on Friday 3rd Feb – 1-2pm. The presenters are Professor Peter Chatterton (Daedalus e-World Ltd) and Professor Gunter Saunders (University of Westminster).

    The mailing for the seminar says” “The objective of Making Assessment Count is primarily to help students engage more closely with the assessment process, either at the stage where they are addressing an assignment or at the stage when they receive feedback on a completed assignment. In addition an underlying theme of MAC is to use technology to help connect student reflections on their assessment with their tutors. To facilitate the reflection aspect of MAC a web based tool called e-Reflect is often used. This tool enables the authoring of self-review questionnaires by tutors for students. On completion of an e-Reflect questionnaire a report is generated for the student containing responses that are linked to the options the student selected on the questionnaire.”

    You can find out more ans sign up for the seminar at  http://jiscmac.eventbrite.co.uk/


    EC-TEL 2012

    The EC-TEL 2012: Seventh European Conference on Technology Enhanced Learning 21st Century Learning for 21st Century Skills takes place on 18-21 September 2012 at Saarbrücken in Germany.

    The focus for the conference includes:

    - How can schools prepare young people for the technology-rich workplace of the future?
    - How can we use technology to promote informal and independent learning outside traditional educational settings?
    - How can we use next generation social and mobile technologies to promote informal and responsive learning?

    The deadline for proposals is April 2.


    Visitors and Residents

    David White (University of Oxford) and Dr. Lynn Silipigni Connaway (OCLC) have been attracting quite a stir with their JISC-funded work on Visitors and Residents: What Motivates Engagement with the Digital Information Environment?, being undertaken as part of the Developing Digital Literacies programme webinar series.

    Slides, audio and a recording of the Blackboard Collaborate session where they presented some of the findings of their work can be found at http://bit.ly/jiscdiglitvr.


    ECER 2010

    The keynotes, videos, radio shows and interviews from the ECER 2010 Conference in Helsinki:

    On the ECER 2010 website.

    Taccle handbook for teachers order form

    Here you find the Taccle handbook for teachers order form.

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