Archive for the ‘G8WAY’ Category

Talking about Data – Careers Information, Advice and Guidance

April 6th, 2011 by Graham Attwell


This is the first in a new weekly series ‘Talking about Data’. As the name implies, each week I shall be publishing data related to education and learning and talking about it. And I hope you will join in the discussions.

This weeks ‘Talking about Data’ focuses on the provision of Careers Information, Advance and Guidance in England. The data source is Wave Six of the Longitudinal Study of Young People in England. The main objectives of the study are:

  • to gather evidence about the transitions young people make from secondary and tertiary education or training to economic roles in early adulthood
  • to enhance the ability to monitor and evaluate the effects of existing policy and provide a strong information base for future policy development
  • to contextualise the implementation of new policies in terms of young people’s current lives.

E-portfolios – taking learning out of the shoebox: a reply to Donald Clark

April 1st, 2011 by Graham Attwell

The ever provocative Donald Clarke has posted an interesting article – E-Portfolios – 7 reasons why I don’t want my life in a shoebox. It has sparked off a lively debate with Simon Grant wading in to defend E-Portfolios.

Clarke makes two key points in his argument. The first regards lifelong learning:

People do not see themselves as ‘learners’, let alone ‘lifelong learners’. It’s a conceit, as only educators see people as learners. Imagine asking an employer – how many learners do you have? People are individuals, fathers, mothers, employees, lawyers, bus drivers, whatever….but certainly not learners. That’s why an e-portfolio, tainted with ‘schooling’ will not catch on. By and large, most adults see school as something they leave behind and do not drag along with them into adulthood.

Of course he is right, but there are two ways to look at the idea of lifelong learning. And I do not think this new paradigm of the lifelong learner is a conceit of educators but rather is a policy directive. In a fast changing economy and a period of rapid changes in technology and working practices the drive of such policies is to say that we should all be involved in learning for all of our lifetimes to ensure we are employable and have up to date skills and knowledge etc. etc. This is part of a longer term debate over who pays for education and whose responsibility is it for maintaining our ability to find jobs. In this scenario, unemployed people only have themselves to blame for having no job. If they had maintained their skills they would now be able to find employment. It is indeed a conceit – or rather a deceit – but one which is ideological in intent. But of course educators are being coerced to make this happen.

But there is a second way to look at the idea of lifelong learning. We all learn to a greater or lesser extent every day. Not from the schooling system but through work and play, through informal learning. Of course we do not recognise that as learning and often would not identify ourselves as learners. And then the issue is how that learning can be recognised societally. Not through ‘my life in a shoebox’ but precisely my life outside the shoebox of formal certification and records of achievement.

And coming back to Donald’s shoebox – is this anything new? Prior to e-Portfolios, we all kept bundles of certificates and formal qualifications – indeed often in a shoebox. e-Portfolios have the potential to free us from such restrictions and such narrow ways of looking at learning.

But I agree with Donald when he says:

Media are linked on the web and cannot be easily stored in a single entity or within a single entity, so the boundaries of a real e-portfolio are difficult to define, and will change. An e-portfolio would have to cope with my social networks but they are proprietary. Information wants to be free fiscally and ontologically. We want to be part of all sorts of expansive and variously porous networks, not boxed in.

E-portfolio systems – as they have been conceived – have often been proprietary – despite Simon Grant’s and others’ best efforts to promote interoperability standards. Even that is not the main problem. The main issue is that our digital identity and thus the story of  our personal achievement is scattered across the web. E-portfolios have firstly tended to overly value (and prescribe) formal learning and achievement and secondly have failed to allow us to present our digital presence and life stories in any meaningful way.

Then arises the issue of whether all the effort (and money) expended on e-portfolios has been wasted. On the whole I think not. e-Portfolios is merely a term which was used to encompass the research and development of new forms of technology beyond the VLE – what we now often call Personal Learning Networks or Personal Learning Environments. Perhaps the term e-portfolio is no longer relevant. But that work maintains its coherence and validity. That we have moved on from earlier developments is unsurprising. The use of computers in business and entertainment and for all kinds of other uses is hardly a slow moving field. We cannot expect the use of technology for learning to be any different.

There is one part of Donald’s article with which I would disagree. He talks of a ‘recruitment myth’ saying:

I spent a lot of time recruiting people and what I needed wasn’t huge, overflowing e-portfolios, but succinct descriptions and proof of competences. If by e-portfolio you mean and expanded CV with links to your blog and whatever else you have online, fine. But life is too short to consider the portfolios of hundreds of applicants. Less is more.

In my experience employers are precisely wanting to move away form formal competences to learn what people can do. One Romanian CEO in an advertising company told me he would not employ anyone who did not have an active web presence. Many employers – especially in small enterprises – just Google someone to find out more about them. So yes, I do think we need an application which allows us easily to create an expanded (digital) CV with links to whatever we have online. We do not really have such an application at the moment. If this is to be called an e-portfolio or something else does not matter.

Finally I think Donald disproves his own point when he says:

I can see their use in limited domains, such as courses and apprenticeships, but not in general use, like identity cards.

It seems to me Donald’s “limited domains” are pretty broad. Of course the use of any software, educational or otherwise, is contextual. Contextual in place and time and contextual in terms of why and how we use it. And those are some of the main issues for those wishing to explore the future of e-portfolios or whatever else we call them!

Technology Enhanced Boundary Objects and Visualising Data

March 16th, 2011 by Graham Attwell

I have been spending a lot of time lately on visualising data as part of our efforts for build technology Enhanced Boundary Objects (TEBOs) to support careers professional in understanding and using Labour Market Information. The work is being undertaken as part of the EU funded Mature-IP and G8WAY projects.

In a short series of posts I will be reporting on my experiences with this work. But first more about those TEBOs.

Background to TEBOs

One particularly fruitful way of thinking about skills development at work is to look at the boundaries between different communities of employees within a workplace and the artefacts (documents, graphs, computer software) that are used to communicate between communities (Kent et al., 2007). Following the analysis of Bowker & Star (1999), “boundary objects” are “objects that both inhabit several communities of practice and satisfy the informational requirements of each of them”, thus making possible productive communication and “boundary crossing” of knowledge. In an earlier project on knowledge maturing and organisational performance (including in career guidance) we developed an approach to learning based on the design of symbolic boundary objects which were intended to act as a facilitator of communication across community boundaries, between teams and specialists or experts. Effective learning could follow from engagement in authentic activities that embedded models which were made more visible and manipulable through interactive software tools. In bringing the idea of boundary objects to the present research, we realised that a sub-set of general boundary objects could be ‘TEBOs’ (technology-enhanced boundary objects), resources within an OLME which were software based.

This approach makes use of the notions of boundary object and boundary crossing. The ideas of boundary crossing and tool mediation (Tuomi-Gröhn & Engeström, 2003; Kaptelinin & Miettinen 2005) and situated learning with a close alignment to the importance of a focus upon practice (Brown et al., 1989; Hall, 1996) informed considerations of the role of technologically-enhanced boundary objects in knowledge maturing processes in different contexts. One specific concern is to make visible the epistemological role of symbolic boundary objects in situations in which people from different communities use common artefacts in communication. A fruitful approach to choosing ways to develop particular boundary objects is to focus on what Onstenk (1997) defines as core problems: the problems and dilemmas that are central to the practice of an occupation that have significance both for individual and organisational performance — in this case the problems associated with providing advice relevant for career planning. One method this development project used was therefore to engage in a dialogue with careers guidance practitioners about common scenarios involving Labour Market Information (LMI) which could inform the development of prototype technologically-enhanced boundary objects (TEBOs). The development of the TEBO is therefore informed by a consideration of the following issues:

  • Importance of developing methods and strategies for co-design with users.
  • Need for conceptual tools to help people understand the models and ideas which are part of LMI.
  • Need for a more open pedagogy (than is typical of much existing technology-enhanced learning, and existing workplace training practice).
  • A system in which boundary objects are configurable by end-users. (practitioners) and by guidance trainers to be used in multiple ways
  • Need to build an understanding of how TEBOs may be used in ways that have utility for the employing organisation (in terms of efficiency savings), are empowering for practitioners, and ultimately for clients too.

These concerns could be coupled with another set of issues concerning appropriate skill development:

  • Need for time for people to interact, reflect, use concepts etc.
  • Trying to reach a stage where practitioners have justifiable confidence in the claims they make and can exercise judgement about the value of information when faced with unfamiliar LMI.
  • Choosing between a range of possible use-contexts.
  • Deciding how to employ support from communication and discussion tools.
  • Developing and transmitting Labour Market intelligence – importance of communicating to others.
  • Preconfiguring certain ways of thinking through use of scenarios; discussions can point into and lead from scenarios.

The above sets of issues provided a clear steer to the type of investigations that would be needed to investigate how TEBOs might be used to support the learning and development of careers guidance practitioners. There are also broader questions about the overall design of the learning system and how users might interact with the system in practice.

Communities of Practice

The importance of Labour Market Information (LMI) in Careers Advice, Information and Guidance has been recognized by the EU in its New Skills, New Jobs strategy. LMI is crucial for effective career decision-making because it can help young people in planning future careers or those planning a change in career in selecting training new careers pathways. LMI is also critical for professionals in supporting other stakeholders in education (like careers coordinators in schools) and training planners and providers in determining future skills training provision. LMI is collected by a variety of different organizations and agencies in Europe including government and regional statistical agencies, industry sector bodies and private organisations. Each collects data for different purposes. Some of these data are made available in a standardized form through Eurostat. However access is uneven. Furthermore the format of the data is seldom usable for careers guidance, and there are few tools to enable its use by advisors or job seekers. This is especially an issue at a time of financial pressures on training courses when potential participants will wish to know of the potential benefits of investing in training. It is also often difficult to access potential training opportunities with the lack of data linking potential careers to training places.

The use of LMI, therefore, lays at the boundaries between a number of communities (and emerging communities of practice).

The practice of careers professionals is related to the provision of careers guidance to clients, such as young people, those returning to the labour market, unemployed people and those seeking a change in careers, amongst others.

LMI is predominantly collected by statisticians working for governmental or non-governmental organisations and agencies. Their practice relates to the collection, compiling, curating and interpretation of data. Data are not collected primarily for providing careers guidance, but for economic and social forecasting and policy advice.

The forms of artefacts used in these different practices vary considerably, with data being released in data tables, which make little sense without (re)interpretation and visualisation. Visualisation is an emergent specialist practice itself requiring cross disciplinary knowledge and a new skills base. Furthermore the use of data in careers practice may require the use of statistical and visualisation tools, however basic, which are generally outside the skills and practice of careers professionals.

In the next post in this series I will look at the identification of the core problems as the basis for the pilot TEBO.

References

Ainsworth, S. & Th Loizou, A. (2003) The Effects of Self-explaining When Learning with Text or Diagrams, Cognitive Science, 27 (4), pp. 669-681.

Bowker, G. C., & Star, S. L. (1999). Sorting things out. Classification and its consequences. Cambridge, MA: MIT Press.

Brown, J. S., Collins, A., & Duguid, P. (1989) Situated cognition and the culture of learning, Educational Researcher, 18 (1), pp. 32-41.

Chandler P. (2004) The crucial role of cognitive processes in the design of dynamic visualizations, Learning and Instruction 14 (3), pp. 353-357.

Hall, R. (1996) Representation as shared activity: Situated cognition and Dewey’s cartography of experience, Journal of the Learning Sciences, 5 (3), 209-238.

Hegarty, M. (2004) Dynamic visualizations and learning: getting to the difficult questions, Learning and Instruction 14 (3), pp 343-351.

Kaptelinin, V., & Miettinen, R. (Eds.) (2005). Perspectives on the object of activity. [Special issue]. Mind, Culture, and Activity, 12 (1).

Kent, P., Noss, R., Guile, D., Hoyles, C., & Bakker, A (2007). “Characterising the use of mathematical knowledge in boundary crossing situations at work”. Mind, Culture, and Activity 14, 1-2, 64-82.

Lowe, R.K. (2003) Animation and Learning: selective processing of information in dynamic graphics, Learning and Instruction, 13 (2), pp. 157-176.

Lowe, R. (2004) Changing status: Re-conceptualising text as an aid to graphic comprehension. Paper presented at the European Association for Research on Learning and Instruction (EARLI) SIG2 meeting, ‘Comprehension of Text and Graphics: basic and applied issues’, Valencia, September 9-11.

Narayanan, N. H. & Hegarty, M. (2002) Multimedia design for communication of dynamic information. International Journal of Human-Computer Studies, 57 (4), pp. 279-315.

Onstenk, J. (1997) Core problems, information and communication technologies and innovation in vocational education and training. Amsterdam: SCO Kohnstamn Institut.

Ploetzner R. and Lowe R. (2004) Dynamic Visualisations and Learning, Learning and Instruction 14 (3), pp. 235-240.

Tuomi-Gröhn, T., & Engeström, Y. (2003) Conceptualizing transfer: From standard notions to developmental perspectives. In T. Tuomi-Gröhn & Y. Engeström (Eds.), Between school and work: New perspectives on transfer and boundary-crossing. Amsterdam: Pergamon, pp. 19-38.

van Someren, M., Reimann, P., Boshuizen, H.P.A., & de Jong, T. (1998) Introduction, in M. van Someren, H.P.A. Boshuizen, T. de Jong & P. Reimann (Eds) Learning with Multiple Representations, Kidlington: Pergamon, pp. 1-5.

Education, the knowledge society and employment

March 3rd, 2011 by Graham Attwell

An important article in the Guardian newspaper entitled “The awful truth: education won’t start the west getting poorer”. The article challenges a number of assertions which seem to have become accepted ‘facts’ over the last few years.

Anyone who has written proposals for the European Commission will know the mantra of the Lisbon Agreement. By the year 2010 Europe will be the most advanced knowledge economy of the year. Now quietly forgotten , this bombastic policy goal was based on a number of unproved assumptions. First was the nature of the economy itself. Yes, we may have a greater proportion of knowledge as capital in the production process than in previous times and the numbers involved in service industries have increased but the capitalist economies remain relaint on production as the primary source of wealth and indeed of employment.

And whilst the number of occupations and jobs requiring higher skills and knowledge levels has increased, there remain many low skilled jobs, especially in the growing services sector.

There were two main ways Europe was to achieve its preeminent status in world economies. The first was through implementing ever higher levels of technology. Once more the link between technology, productivity and economic growth are contestable and difficult to measure. technology can increase productivity and lead to growth. however, there have been a number fo studies showing that the implementation of new technologies has actually reduced productivity, at least in the short term. And if technology merely reduces the workforce, this can inhibit economic growth and stability.

There has also been a long running assumption that higher levevls of education and qualification will also lead to higher productivity and higher wage levels. Botha re unproven. And as the data quoted in the Guardian shows real wage levels in teh UK are actually falling.

In fact it is some of those occupations lauded as the jobs of the future that pay rates have fallen most dramatically in comparative terms. Computer programmers pay has been steadily falling for the last five years in the UK.

The Guardian also points out how so called knowledge jobs are being deskilled “They are being chopped up, codified and digitised. Every high street once had bank managers who used their discretion and local knowledge to decide which customers should receive loans. Now software does the job. Human judgment is reduced to a minimum, which explains why loan applicants are often denied because of some tiny, long-forgotten overdue payment.”

The Guardian quotes Brown, Lauder and Ashton who call this “digital Taylorism”, after Frederick Winslow Taylor who invented “scientific management” to improve industrial efficiency.”

And of course with Globalisation and new forms of communciation many of these jobs are simply being shifted or outsourced to workers in other countries, especially to lower wage economies. At the same time, countries such as India and China are rapidly expanding their education systems, with a dramatic growth in science and technology graduates.

In many ways this is a perfect storm, hence the title of the Guardian article. it certaibly adds focrce to teh growing debate about the Purpose of Education abd challenges the idea that educations hould merely focus on so called employability skills. Secondly it may lead us to rethink what sort of jobs we want in society? I am interested in the survival of the craft sector in gemrany, depsite the assumption in the UK that such jobs had no future. Indeed its eems that thsoe countries with strong apprenticeship systems, valuaing handicraft and applied skills and knowledge may be better placed for the future than thiose such as UK which went down the road of developing a mass higher education system for the knowledge society.

Story telling with Data

February 18th, 2011 by Graham Attwell

Today Google Labs released their new data visualisation store. Very impressive it is too, although it is not a straightforward task to register on the site, upload uses an XML format and you cannot download data. But the visualisation is pretty good and Google themselves have linked to a number of large Eurostat data sets.

I have been working on data for the last couple of weeks. I am trying to build a TEBO – a Technology Enhanced Boundary Object (or objects) for explaining Labour Market data to Careers Advice, Information and Guidance (CAIG). Together with my colleagues from the Institute for Employment Research at Warwick University, I have been looking at TEBOs for some time.

Alan Brown explains the conceptual idea behind TEBOs:

The ideas of boundary crossing and tool mediation (Tuomi-Gröhn & Engeström, 2003; Kaptelinin & Miettinen 2005) and situated learning with a close alignment to the importance of a focus upon practice (Brown et al., 1989; Hall, 1996) informed considerations of the role of technologically-enhanced boundary objects in knowledge maturing processes in different contexts. One specific concern is to make visible the epistemological role of symbolic boundary objects in situations in which people from different communities use common artefacts in communication. A fruitful approach to choosing ways to develop particular boundary objects is to focus on what Onstenk (1997) defines as core problems: the problems and dilemmas that are central to the practice of an occupation that have significance both for individual and organisational performance — in this case the problems associated with providing advice relevant for career planning. One method this development project used was therefore to engage in a dialogue with guidance practitioners about common scenarios involving Labour Market Information (LMI) which could inform the development of prototype technologically-enhanced boundary objects (TEBOs). The development … was therefore informed by a consideration of the following issues:

  • Importance of developing methods and strategies for co-design with users
  • Need for conceptual tools to help people understand the models and ideas which are part of LMI
  • Need for a more open pedagogy (than is typical of much existing technology-enhanced learning, and existing workplace training practice)
  • A system in which boundary objects are configurable by end-users (practitioners) and by guidance trainers to be used in multiple ways
  • Need to build an understanding of how TEBOs may be used in ways that are empowering for practitioners, and ultimately for clients too.

These concerns could be coupled with another set of issues concerning appropriate skill development:

  • Need for time for people to interact, reflect, use concepts etc.
  • Trying to reach a stage where practitioners have justifiable confidence in the claims they make and can exercise judgement about the value of information when faced with unfamiliar LMI
  • Choosing between a range of possible use-contexts
  • Decide how to employ support from communication and discussion tools
  • Developing and transmitting Labour Market intelligence – importance of communicating to others
  • Preconfigure certain ways of thinking through use of scenarios; discussions can point into and lead from scenarios.

In practice it is not so easy to develop such TEBOs. Identifying key problmes is probably the most useful approach. But then there is an issue in accessing different data to visualise as part of the process. A great deal of data is now publicly available. But I am no data specialist and have faced a steep learning curve in understanding and interpreting the data myself. then there is the issue of visualisation – I am mainly using Google Gadgets, although we are also working with Tableau (a powerful tool, but unfortunately only available for Windows) and IBM;s Many Eyes. All these tools are good, but are all extremely finicky about how the data is formatted. We are working with data in xls and Apple’s Numbers but I suspect longer term it would be better to use the Open Source R programming environment.

And the hardest task of all is the storyboarding. At the end of the day we are trying to tell stories with data: TEBOs are a storytelling and exploration approach to learning. So for each TEBO I intend to make a short video explaining the key concepts and showing the various visualizations. We will also provide access to the raw data and to static versions of the graphing, along with explanatory notes. And for each TEBO we will try to construct an interactive visualisation tool, allowing learners to play with the data and displays. I also want to try to build some sort of simulations using the Forio tool. No doubt there is better software (and if anyone has any ideas I would be very grateful). But I sort of feel that the more social software, open source or free tools we can use the better. We want to encourage people to do it for themselves. And they have no money to spend on fancy software tools.We cannot possibly provide access to visualisations of all the data available. But if we cane explain what is possible, hopefully interested CAIG professionals will start there own work. And then who knows – a Careers Guidance data store?

Back from Berlin

December 7th, 2010 by Graham Attwell

I am just about recovering from an interesting but hectic five days in Berlin last week.

On Monday and Tuesday we had a meeting of the European funded G8WAY project. Just to recap for new readers this project is looking at the issues involved in educational transitions, particularly between school and university and university and work, and is seeking to develop social software to support such transitions.

Much of the first year of the project has been taken up in researching the issues. Particularly interesting is the stories of young people which have been collected by the partners and posted on the web site. From these stories we have refined down three key persona and in parallel have been looking at the potential for interventions. This in itself raises a series of ethical issues. Do young people want us to intervene? (teacher leave the kids alone!). How much can the ‘collective’ project team claim expertise to intervene? And if we are merely raising opportunities for story telling and peer support is that an intervention?

And of course last week came the hard part. Just what can we expect to achieve in a small funded two year project. How from all the ideas we have do we take this decision? These issues not withstanding, the meeting made progress and I will report further on our next years plan of work in the near future.

On Wednesday, we held an On-line Educa Berlin pre-conference workshop on ‘Careers 2.0 – Supporting educational transitions with Web 2.0 and social software.’ (I have a horrible feeling I wrote the title. I promise I will stop putting 2.0 after everything now – I know it is an annoying habit).

The workshop was a lot of fun, because of the lengthy and detailed planning that had gone into it, the enthusiasm of our guest speakers and the participation of the audience. I am not sure if we videoed it but I thought that Tabea, Magda and myself ‘acting’ or role playing young people telling their transition stories was one hundred times more effective than if we had done the usual powerpoint presentation of our findings. Participants also gave us much useful feedback for the project which once more I will publish here as soon as it is written up.

And then on to Online Educa itself. It was a somewhat hectic three days for me. Besides the pre-conference workshop, we presented two on line radio shows in our Sounds of the Bazaar series, I presented a paper on Vygotsky and Personal Learning Environments, I chaired a session on Open Education Resources and took part in a debate – Is the LMS dead?

This pretty much took up all of my time so my impressions of the conference may be a bit limited. Online Educa is a great social occasion and it was brilliant to catch up with so many friends from many different countries. But to me at least the conference felt a little flat – it was hard to detect any discernible buzz. If there was a meme it was that the future is mobile but that is hardly new! The debate on the Is the LMS Dead? was a little strange. there were four of us in the debate – Larry Johnson, from The New Media Consortium, USA, Roger Larsen, formerly from Fronter and now taken over by Pearson Platforms, Norway, Richard Horton, from Blackboard International, UK and myself.

I was ready for a good bad tempered debate with lots of sneaky point scoring (especially after having consorted with the enemy from Blackboard over a bottle of wine the previous evening). But they never offered any real defence. Roger basically said we need an LMS as an extra layer of software – to enable single sign on and that sort of thing to provide easy access to social software. Indeed he opened up by saying he agreed the LMS was dead! And all Richard could say to defend Blackboard was that institutions needed applications for management and administration. But neither pretended any learning value for their respective platforms – indeed neither really seemed to want to talk about learning. So maybe the LMS is dead – they are simply giving up. And maybe the real debate is not with fronter or Blackboard but with Moodle.

Anyway a big shoutout to everyone I met last week. And many thanks to our ;crew for all their hard work – to Eileen, Judith, Klaus, Dirk and Jen.

The Determined, the Meanderer and the Stagnant

November 30th, 2010 by Graham Attwell

The European Commission funded G8WAY project is researching educational transitions with he aim of using social software and web 2.0 to assist young people in transitions.

As part of the methodology the project has undertaken some 50 interviews in five countries looking at how young people move from school to university or work, and from university to work.

These provide a rich, of somewhat disturbing, picture of uncertainty in an increasingly complex world. But, in terms of designing social software 50 case studies are hard to handle. The project has developed three personas or archetypes to help in this process. I proudly present to you the determined, the meanderer and the stagnant.

Persona Type 1 – “The Determined”

Key Attributes;

  • Rich resources
  • Passionate
  • Motivated
  • Congruent steps
  • Independent
  • Confident
  • Clear aims
  • No plan B
  • Ambitious

Typical Case Studies: Sara, Eleonora, Störte, Ronny

Motto – “Choose a job you love, and you will never have to work a day in your life.”  (Confucius)

Demographic and biographical Characteristics
The determined person tends to have a very supportive family or peer group who are able to provide encouragement and emotional security to the individual. With this in place the Determined person is able to make bold and confident decisions in their choice of career. These decisions are often made early in the individuals lives allowing them to follow a clearly defined progression towards their objective. The determined person knows where he/she is heading and rarely ventures far from the path.

The truly Determined will always find a way to balance their families’ expectations with their own needs without compromising their goals.

Transitions

Educational and transitional pathways:

Pathways are predetermined and clear. The determined person knows what to do in order to get to the next stage. Career paths are well researched and often, little time is wasted, these are the most efficient of transitions.

Motivations and Strategies:

The Determined are passionate people, they are intrinsically motivated and confident in their own abilities. They have strong friendship groups and take advantage of networking opportunities. They use their initiative and they think things through carefully rather than acting on impulse.

Support Services used

Determined people use support services well, they make use of the internet, social networking, careers guidance services and mentors. They are likely to seek out and take advice from those with more experience.

Information and Communication Technologies

Determineds make good use of the internet by surfing web sites to search for information, using email, participating in online forums and using social networks to keep in touch with friends.

Ways in which Determineds would like G8way to help:

  • at a glance regional and national Job profiles
  • comparison of vocational and e-learning courses throughout Europe
  • blog or forum to exchange experiences and advice

Persona Type 2  – “Meandering”

Key Attributes:

  • Extended/multiple transitions
  • Following a complex pathway
  • Many distractions
  • Aware of the desired outcome but unsure of how to get there
  • Deal with problems as and when they occur
  • Look for appropriate help
  • Motivated
  • Open to suggestions
  • Active, experimenting with different strategies
  • Have less resources than the Determined type

Typical Case Studies – Amleto, Michelle, Marco, Mariaangela

Motto – “I was making good progress” (Anon – in response to a traffic cop)

Demographic and biographical Characteristics

Meanderers tend to have very wide social networks making friends easily with contacts from diverse sections of society. They receive a good level of support from family and peers but lack clear guidance. Family ideals can often be a barrier to their progress. Meanderers may have multiple goals, never being entirely sure which one to pursue, or they may have one fixed goal but be unsure which path to take in order to achieve it. Some meanderers think that their dream is beyond their reach.

Transitions

Educational and transitional pathways:

The direction is uncertain and several different pathways are attempted. There are indirections and distractions along the way such as social or financial pressures. The meanderer tends to eventually reach a satisfying position but often takes the “scenic route”.

Motivations and Strategies:

The meanderer collects qualifications and enjoys learning even though the process may not directly benefit their cause. They tend to have plenty of work experience mostly around their area of interest and may have tried their hand at a number of related jobs.

Support Services used
If meanderers use support services, they make use of the internet, social networking, careers guidance services and mentors but do so without a clearly defined pathway. They have difficulty with filtering out the useful information or deciding what to do when given conflicting advice.

Information and Communication Technologies

ICT is used by this group but more for pleasure, social networking and games than for careers guidance. In the interviews, the young people typical of the group often describe themselves as not being ICT experts suggesting a lack of confidence.

Ways in which Meanderers would like G8way to help;

  • provide a sharing platform for people in transition.
  • report the different experiences for different age groups.
  • reflect the diversity of individual transitions

Persona Type 3 – Stagnant

Key Attributes:

  • Few personal resources
  • Multiple family, social or financial issues
  • Need of support in different life areas
  • Lack of enthusiasm
  • Late decisions for a field of interest
  • Difficulties to prioritise effectively
  • Low self esteem

Typical Case Studies – Sambucca, Daniele and Tillmann

Motto – “We will always tend to fulfill our own expectation of ourselves.” (Brian Tracy)

Demographic and biographical Characteristics

The Stagnant group representatives have low levels of support from family and peers. They have no fixed direction and are often too caught up in the challenges of the here and now to contemplate the future.

Transitions

Educational and transitional pathways:

By definition this group is rather unmoving or moving at pressure (financial, social). They may have some academic background but tend to be early school leavers with little desire to undergo further education.

Motivations and Strategies:

The Stagnant group are not usually actively following a clear path towards a desirable position but are happy to have reach any professional status. If further education is attempted, it is used as an interim solution. Steps taken are by chance rather than design. External proposals are taken up readily. Social and financial pressure is often the motivator to get active. Own professional plans often lack sound reflection against the own abilities and resources. Learning takes place rather accidental and informal.

Support Services used

Individuals typical of this group may attend youth groups or be involved with other community programmes. They also call on known professional services but often struggle to find specific services appropriate to their needs.

Information and Communication Technologies

The group members tend to be familiar with search engines, email and some social web2.0 tools.

Ways in which the Meandering group would like G8way to help:

  • signposting to basic skills qualifications and other training and learning opportunities
  • clear, short job profiles that fit their resources
  • competency assessment
  • way of interacting with more experienced people
  • support in discussing transition issues with parents

Multiple, extended and indirect transitions that are described to be distinct features of the Meandering persona are becoming increasingly characteristic for modern transition pathways. In our case samples, they showed throughout all transition types.

Three dimensions of a Personal Learning Environment

November 24th, 2010 by Graham Attwell

First a warning. This is the beginning of an idea but by no means fully tho0ught out.It comes from a discussion with Jenny Hughes last week, when we were talking about the future direction of work on Personal Learning Environments.

Jenny came up with three ‘dimensions’ of a PLE – intra-personal, inter-personal and extra personal which I presented at the #TICEDUCA2010 conference in Lisbon

The first – intra-personal – describes the spaces we use to work on our own. This includes the different software we use and the different physical spaces we work in. It is possibel that our intra personal spaces will look quite different – reflecting both our ways of thinking and our preferred ways of working. one interesting aspect of the intra personal learning environment is the importance of aesthetics – including the look and ‘feel’ of the environment. And whilst many of the3 developers I work with undertake usability standards, I do not think they really ever consider aesthetics.

The third dimension – extra personal – refers to the things we do out in the web – to our publications, to blogs like this, to the videos we post – to the things we share with others.

But perhaps the most interesting is dimension is the intra-personal learning environment. This is the shared spaces we use to collaborate and work with others. All too often such spaces are imposed – by teachers or by project coordinators or those responsible for web site development. And all too often they fail – because users have no ownership of those spaces. In other words the spaces are not seen or felt of as part of a PLE. How can this be overcome? Quite simply the inter-personal space needs to be negotiated – to develop spaces and ways of working that everyone can feel comfortable with. Of course this may mean compromises but it is through the process of negotiation that such compromises will emerge.

The problem may be that the PLE has come to be overly associated with personalisation rather than negotiation and ownership and too little attention has been paid to collaboration and social learning. I think it would also be interesting to look at how ideas and knowledge emerge – or as the Mature project would say – how Knowledge matures. In developing ideas and knowledge I suspect we use all three dimensions of our Personal Learning Environment – with new ideas emerging say from reading something in the extra PLE, moving ideas back to the intra PLE for thinking and working and developing and then sharing and working with others in the (negotiated) inter Personal Learning Environment. Of course in practice it will be more complex than this. But i would like to see how these processes work in the real world – although I suspect it would be a methodologically challenging piece of research to carry out. Anyone any ideas?

Lanyrd and designing applications to support Communities of Practice

November 5th, 2010 by Graham Attwell

Last night I spent a hour or so playing with new social software startup, Lanyrd. And I love it. Why?

Well I logged in or rather pressed a button saying something like login with Twitter and there I was. No filling in forms or making up passwords. And there straight away was a message for me:

Hi there! we have had a look at conferences your friends on twitter are going to, perhaps you might like to go too.

And indeed, apart from the lack of time I might well want to go. So the site is already personalised for me based on the ideas and knowledge of my friends. Pretty good. But more important is the site is useful to me: it contains information and knowledge and links to people which will and already does form an integral and useful part of my work practice. In other words, it makes my work easier. That is because it is based on the artefacts and practice of my community of practice, of the people like me who work in technology enhanced learning, knowledge development and teaching and learning. This isn’t a friends site for everyone – of you do not go to conferences then Lanyrd offers little to you. But this surely has to be the future of social software.of niche sites based on the practices, concerns and artefacts of particular communities of practice.

Other things I liked. The site is very open. Anyone is free to add and edit on the wikipedia shared knowledge principle. And the FA (not a TOSS( says anyone is free to scrape the site and get information out in any way they wish.

Obviously on a roll, developers Simon Willison and Natalie Downe are rapidly adding more features allowing the use of the site to accumulate the outcomes of conferences, be they papers, videos, presentations or other artefacts. Once more they are building the site around the practices and artefacts of the research community.

And finally the site is simple and intuitive to use and attractively designed. A lot of thought (and code) has gone into making it easy to use – for instance the ability to cut and stick from Open Office (or Office)without inserting any horrible formatting code.

What are the drawbacks? The major weakness is base don its very strength. The site relies on your Twitter friends for its recommendations. And by no means all – or even a majority – of the research community are on Twitter, especially outside technology focused subject areas.  Even the Educa Online Berlin conference, for just the kind of people you would think would be attracted to Lanyrd, has only 16 attendees signed up, despite there being some 2000 delegates enrolled for the conference. But it is early days yet. Lanyrd was only launched in August. And I can see that in a few months it will become an essential tool in our community – especially when they launch the API to the site.

This has got me thinking about design – how can we capture the practices of other communities – particularly in relation to work and learning and design social applications around other aspects of their practice. I think one big lesson from Lanyrd is that more is not, always better. Lanyrd does not try to do everything for researchers bu8t takes am (important) part of their practice and does it better.

Student perceptions on technology

November 4th, 2010 by Graham Attwell

I have just been looking at an interesting report, ‘Student perspectives on technology – demand, perceptions and training needs‘, (PDF) produced by the UK National Union of Students for the Higher Education Funding Council’ (via Josie Fraser on Twitter).

A survey undertaken as part of the research found

  • 72.8% of respondents used ICT for both fun and for their studies, and 43.3% preferred to use a combination of both printed and electronic resources for their work.
  • 90.1% agreed that the internet has benefited their studies. As to whether ICT has improved their learning experiences, 77.7% agree versus only 5.2% in disagreement.
  • ICT skills – 81% agreed that their ICT skills were self-taught, with 88.6% agreeing that they were effective online researchers.
  • Opinion was divided over whether mobile phones or PDAs should be used to assist learning – 37.3% agree, 35.4% disagree and 27.4% remain neutral.
  • 42.9% would like academics and teachers to use ICT more. There was a common request for more skills training, particularly around how to effectively research and reference reliable online resources.
  • Students seem concerned about a perceived lack of formal research skills instruction, which maybe suggests broader concerns with education and accountability beyond the ICT sphere. Training in specific programs is also commonly desired; however, primarily the skills required are not technological, but academic

From the viewpoint of teaching and learning two findings stand out:

  • Students are concerned about the ICT competency of lecturers and academic staff – There are varying levels of ICT competence on the part of lecturers and staff and, whilst some are clearly skilled or at least able to function in an IT setting, others lack even the most rudimentary IT skills; 21% of students thought their lecturers needed additional training.
  • Opinions are fundamentally divided over e-learning, especially taking into consideration course type and exposure to ICT – both significant advantages and disadvantages were raised in all of the qualitative research with the students.

And in terms of the skills and competence of teaching staff the report recommends:

ICT and career development requirements for teaching staff- ICT skills and usage in learning and teaching should be integrated into the UK Professional Standards Framework, institutional promotional criteria and selection for teaching awards. Institutions may also wish to consider whether staff could be paid or given time off to attend ICT training so that it is not seen as an added burden.

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