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Young people associate on-line innovation with cutbacks to face-to-face services

November 16th, 2009 by Graham Attwell

On Friday, I wrote up a report based on notes from a focus group which i led on the possible uses of technology for supporting Careers Guidance, Advice and counselling. The session was with a group of young people, aged between 12 and 16 and forms part of a project in which I am participating.

There was little of surprise in most of the findings. All the participants used mobile devices (phones) for voice and text and half of them to access the internet. Most had at least one games console, all had access to he internet and home.

It was interesting to note that all had unmonitored access to the internet at home, yet in general supported restrictions on access at school, because they feared unregulated surfing would distract them for learning.

For on-line careers advice they all just used Google to find out details of different jobs. None accessed official careers services on-line. And they were sceptical about an extension of on-line services. They were very quick to say that any such services should not be at the cost of existing face to face service provision. That seems to be a problem to me. They instantly associated any extension of on-line services with cut backs in face to face provision. In other words, innovation is seen as a move to reduce services. Perhaps this is not surprising if you look at what has happened with industries like banks. But it is troubling that such young people should be so cynical.

Oh and yes, they were not keen on the idea of careers advice via Facebook. That is our space, they said.

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4 Responses to “Young people associate on-line innovation with cutbacks to face-to-face services”

  1. Would young people be more comfortable with face to face careers guidance, advice and counselling?
    Thanks for your insights.
    John

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  1. […] This post was mentioned on Twitter by Graham Attwell, PatParslow. PatParslow said: Cynical or pragmatic youngsters @grahamattwell ? http://is.gd/4Wexj Will institutions fund extended provision of services? unlikely surely? […]

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    This post was mentioned on Twitter by GrahamAttwell: New blog post – young people fear extensions of on-line services will results in cut backs to F2F provision http://is.gd/4Wexj

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