I have been looking hard at Learning Analytics in the last month. In particular, as part of the European EmployID project application, as a bit of a not really thought through objective, we said we would experiment with the use of Learning Analytics in European Public Employment Services. this raises a series of issues which I will come back to in future ports. It seems to me that whilst there is much talk around the potential of Learning Analytics in the workplace, there is very limited research and actual applications.
One of the reasons for this is that so much learning in the workplace in informal. As Boud and Hager (2012) say:
learning is a normal part of working, and indeed most other social activities. It occurs through practice in work settings from addressing the challenges and problems that arise. Most learning takes place not through formalized activities, but through the exigencies of practice with peers and others, drawing on expertise that is accessed in response to need. Problem-solving in which participants tackle challenges which progressively extend their existing capabilities and learn with and from each other appears to be common and frequent form of naturalistic development.
I would also add that much workplace learning is also driven through personal interest – a fact that is largely ignored and which has considerable economic implications in terms of workplace competence development. Although we can dream of a world where water cooler conversations are recorded by smart devices and sensors and added to other traces of digital activity, I am not sure this is a desirable outcome. So we have a challenge. most (university and formal education based) learning analytics focus on analysing digital interactions in, for example, a VLE. How can we sensibly and ethically extend data capture and analysis to informal workplace learning?