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Catching up with the Learning Layers news – Part Two: Lessons from parallel work in healthcare sector

August 20th, 2015 by Pekka Kamarainen

With my previous post I started a series of “catching up” blogs to report on the newest developments in the EU-funded Learning Layers (LL) project. The first post reported on consortium-wide discussions that pave the way for Year Three review and guide R&D activities and fieldwork during the coming times. This second post looks over the fence (or Channel) and reports on some interesting developments in the LL project work in healthcare sector. Here again, I have to start with the exploitation journey poster that was already presented in the consortium meeting in Tallinn (but I missed because of leaving earlier). Yet, I think it is worthwhile to take a second look and consider how the work with exploitation journey and stocktaking on specific issues can support our work with the construction sector partners.

1. Updating the sectoral exploitation journeys (with posters based on common format)

The exploitation journey poster of the LL healthcare sector has been praised by other LL partners time and again. Indeed, the poster has been well structured and uses good visualisations. The thematic blocks are mostly based on an earlier exploitation workshop (the game exercise in the Y3 Design Conference in Espoo). Yet, as I see it now, the poster gives a good overview for further development of the exploitation activities. Here some comments on the thematic blocks:

a) User needs/ working issues: Here we need to address needs, obstacles and possibilities with a focus on construction sites, companies, intermediate training centres and supporting service providers.

b) Products/ Services: Here we also need to formulate value propositions that take into account infrastructural improvements (Layers Box), integrative toolsets (Learning Toolbox), complementary (LL) tools and capacity building (training concepts).

c) First customers/ Future customers: Here we need to take into account multiple layers of partnership and customer relations that are emerging during the project and after the project.

d) The team/ Key partners: Here we need to take into account the differentiation of developmental teams and partnership constellations with different exploitation initiatives.

e) Getting out of the Building (= initial pilot context): Here we also need to give a picture, how the initial pilot activities with construction partners have prepared the ground for successor activities.

f) External resources: Here we need to give an overview on the proposals for external funding that we have prepared and will prepare (and highlight in which way they continue the work of the LL project).

g) Timeline: Here we also need to give a visualised picture of stakeholder/customer engagement, maturing of products/services and milestones in exploitation activities.

(In general, we had similar elements in the exploitation journey posters for construction sector but not in a similar systematic overview. It is clearly helpful for the consortium and for the reviewers to have similar overviews on both pilot sectors.

2. “Mixing and Matching event” – towards integrative toolsets in the healthcare sector

So far the LL field activities in the healthcare sector have been separate pilots with one particular tool in each pilot venue. Now, the most recent exploitation meeting provided the application partners an overview of parallel tools and opened the prospects for integrative pilots (by mixing and matching the parallel tools). As I have understood it, this was well received by the application partners.

As a contrast, the construction sector pilot has been developing an integrative toolset – the Learning Toolbox (LTB). Yet, with this toolset we also can see our next field tests taking up different tools (other LL tools or third party tools and apps) to be integrated into LTB. Here we have think of ways to spread the use of such tools and share experiences.

Also, in this “Mixing and Matching” event the LL healthcare colleagues made contact with health education network that is known as “Improvement Academy” and works with communities of practice, networks and project. As I have understood it, this encounter has led to further cooperation between the LL project and this network.

Here I see an interesting parallelity between the work of this Improvement Academy and  a recent capacity-building initiative of the training centre Bau-ABC in the construction sector. The Bau-ABC colleagues have developed an internal training model based on “Theme rooms” (virtual and real) to engage their whole training staff with digital media and LL tools. To me, this model looks like a prototype for developing “Improvement Academy” services in the construction sector.

3. UYOS – Use your own solutions (adapted for the Learning Layers project itself)!

Third point that I find interesting in the newest LL healthcare activities is the commitment to use our own LL tools. I her e-mail to other LL partners Tamsin Treasure-Jones indicates that she has several ideas how we can use  LL tools (that have been piloted in the field activities of healthcare sector)  also within the project work. Now she has started with an initiative to use the Confer tool to support the preparation of the Report 5 (on sectoral pilots) for the Year Three review meeting.

Here the role of the Confer tool is

1) to support the gathering of input from different people (= examples on using digital media and LL tools to support work and learning in healthcare sector) and

2) using the process steps of Confer tool as a joint tool in the team that drafts the sectoral draft report for the Year 3 Deliverable.

As I see it, this is a very interesting initiative and it will give new visibility for users’ views. We need to consider in the German construction sector pilot, whether we can develop a similar approach.

I guess this is enough for the moment – both regarding lessons from the healthcare and the ‘catching up’ posts on newest developments in our project altogether. Now it is time for us to take further steps.

More blogs to come …




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