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Lack of proxies a problem for Workplace Learning Analytics

May 3rd, 2016 by Graham Attwell
I’ve been spending a lot of time thinking about Learning Analytics lately and this is the first of four or five short posts on the subject. Its all been kicked off by attending the Society of Learning Analytics pre conference workshops last week – LAK16 – in Edinburgh. Sadly I couldn’t afford the time and money to go to both the workshops and the full conference but many of the presentations and papers from the conference are already viable online.
My interest in Learning Analytics stems from the EmployID project which is aiming to support scalable and cost-effective facilitation of professional identity transformation in public employment services. And in our project application under the EU Research Framework (Horizon 2020) we said we would research and develop Learning Analytics services for staff in Public Employment Services. Easier said than done! An early literature review revealed that despite present high levels of interest (hype?) in Learning Analytics in formal education there has been very little research and development in Workplace Learning Analytics: therefore my excitement at a workshop on this subject at LAK16. But sadly despite the  conference selling out with 400 attendees, we only had four papers submitted for the workshop and just 11 attendees. What this did allow was a lot of in-depth discussion, which has left me plenty of issues to think about. And of course one of the issues we discussed was why there is apparently so little interest in Workplace Learning Analytics. It was pointed out that there have been a number of work oriented presentations in previous LAK conferences but these had remained isolated with no real follow up and with no overall community emerging.
There was also a general feeling that the Learning Analytics community was weak in terms of learning theory and pedagogy, both of which were censored central to Workplace Learning Analytics. But perhaps most importantly Learning Analytics approaches in schools and Higher Education lean heavily on proxies for learning, for instance examination results and grades. With the lack of such proxies for learning in the workplace, Learning Analytics has to focus on real learning – usually in the absence of a Learning Management System. And that is simply very hard to design and develop.Yet having said that, most if not all of us in the workshop were convinced that the real future of Learning Analytics in in the workplace, with a focus on understanding learning including informal learning and improving both learning and the environment in which it occurs.
We agreed on some modest next steps and will be launching a LinkedIn Group in the near future. In the meantime the papers and presentation from the workshop can be found at http://learning-layers.eu/laforwork/.
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