GoogleTranslate Service


Learning Layers – Insights into the views of (individual) users

November 21st, 2012 by Pekka Kamarainen

Graham Attwell has already reported of the kick-off meeting of the EU FP7 project “Learning layers” in his blog article “The Learning Layers project scales up informal learning at the workplace” on the Wales-Wide web.  Graham gave an overview on the key issues and presented several views of partners with different roles in the project.

My intention is to continue the discussion on the Learning Layers project with further insights into users’ interests and expectations. ITB (Institut Technik & Bildung) is involved in this project as a research partner with focus on promoting learning in organisational contexts. In particular ITB has the task to facilitate cooperation with partner enterprises in construction industry and related trades. At the same time ITB has a keen interest to study work process -oriented learning within the networks and communities of medical doctors (General Practitioners – GP).

During the preparation of the proposal the ITB team and the partners from Leeds produced quick video interviews to illustrate potential users’ needs, ideas and expectations regarding the work of the project and possible benefits. Here I would like to draw attention to the parallities between the users’ statements.

In the video produced in Leeds John Sandars presented a user’s story from the GP point of view. He referred to the complex prolems he has encountered in his work as GP with patients that each have a unique set of health problems. For GP it is vital to make quick but well-informed diagnoses. For this purpose it is of little help to overload the GPs with access to massive documents or guidelines. Instead, GPs are more interested in being able to share their notes on individual cases and get feedback of their fellow colleagues (taking into account the confidentiality and the need to anonymise the data). In this way the Learning Layers project is expected to provide facilities to store, share and enrich the work process knowledge that is generated by GPs in their work processes. Moreover, regarding the GPs’ obligations to provide evidence of their professional development (for the revalidation processes), the project can provide a cumulative knowledge resource for the individual doctor, for the GP practice and for the network of GPs.

In the video produced by the ITB team the director of an electric installation company and the head of the trade’s guild (Elektroinnung), Mr Siever makes similar points on the needs and expectations to support workplace learning in his trade. He also referred to the work situation of a technician doing repair or maintenance work with very little information of a problem and with little help of standard manuals or massive handbooks. In such situations (when the client is impatiently waiting for solution) the most likely option is phone call to colleague or to the boss (if they happen to be available). Moreover, if the problem is successfully solved, this may be documented by snapshots with mobile phone camera and some notes. Such storage and sharing of work process knowledge is very fragile and hardly leads to knowledge development. Therefore Siever was  in favour of a living system for documenting problems, key information and possible solutions in the way they have been encountered, tested and documented in critical work situations.

To me it has been striking that the videos that have been recorded in different countries, with different languages and with focus on different professions/occupations have raised similar points regarding the problem-relevance and usability of knowledge from the perspective of practitioners. for both kinds of user stories the emphasis is on the ‘living system’ of knowledge resources.

However, these were the opening statements. The story goes on …

Comments are closed.

  • Search Pontydysgu.org

    News Bites

    Adult Education in Wales

    Learning and Work Institute is organising this year’s adult learning conference in partnership with the Adult Learning Partnership Wales. It will take place on Wednesday, 16 May 2018 at the Cardiff City Stadium.

    They say “Changing demographics and a changing economy requires us to re-think our approach to the delivery of learning and skills for adults. What works and what needs to change in terms of policy and practice?

    The conference will seek to debate how can we respond to need, grow participation, improve and measure outcomes for citizens, and revitalise community education.”


    Industry 4.0

    The UK Education Select Committee has launched an inquiry into the challenges posed and opportunities presented by the Fourth Industrial Revolution.The Committee is inviting written evidence on:

    • The interaction between the Government’s industrial, skills and digital strategies
    • The suitability of the current curriculum to prepare young people for the Fourth Industrial Revolution
    • The impact of the Fourth Industrial Revolution on the delivery of teaching and learning in schools and colleges
    • The role of lifelong learning in re-skilling the current workforce
    • Place-based strategies for education and skills provision; and
    • The challenges and opportunities of the Fourth Industrial Revolution for improving social justice and productivity

    The deadline for written submissions is Thursday 21 June 2018.


    Online Educa Berlin

    OEB Global (formerly Online Educa Berlin) has announced its Call for Proposals and the overall theme for 2018: Learning to Love Learning. The event will incorporate Learning Technologies Germany – a leading European exhibition on learning technologies in the workplace – for the first time this year. More details here.


    Barcelona to go Open Source

    The Spanish newspaper, El País, has reported that the City of Barcelona is in the process of migrating its computer system to Open Source technologies.

    According to the news report, the city plans to first replace all its user applications with alternative open source applications. This will go on until the only remaining proprietary software will be Windows where it will finally be replaced with a Linux distribution.

    To support the move, the city will employ 65 new developers to build software programs for their specific needs. they also plan the development of a digital market – an online platform – whereby small businesses will use to take part in public tenders.


    Other Pontydysgu Spaces

    • Pontydysgu on the Web

      pbwiki
      Our Wikispace for teaching and learning
      Sounds of the Bazaar Radio LIVE
      Join our Sounds of the Bazaar Facebook goup. Just click on the logo above.

      We will be at Online Educa Berlin 2015. See the info above. The stream URL to play in your application is Stream URL or go to our new stream webpage here SoB Stream Page.

  • Twitter

  • RT @isa_sociology “We sociologists can’t afford to maintain an apathetic distance from the conflicts and contestations of our time, for otherwise we run the risk of becoming irrelevant to civil society” | President of @isa_sociology M Abraham in @isagdmag bit.ly/2IsNIL6 #isa18wcs

    About 6 days ago from Cristina Costa's Twitter via Twitter for iPhone

  • Sounds of the Bazaar AudioBoo

  • Recent Posts

  • Archives

  • Meta

  • Upcoming Events

      There are no events.
  • Categories