Wales Wide Web is Graham Attwell’s main blog. Graham Attwell is Director of the Wales based research organisation, Pontydysgu. The blog covers issues like open-source, open-content, open-standards, e-learning and Werder Bremen football team.
You can reach Graham by email at graham10 [at] mac [dot] com
I spent a lot of time yesterday evaluating ‘virtual classrooms’ or spaces for online simultaneous communication.
The background: over the last two years I have recognised, presented and participated in a considerable number of seminars, workshops and conferences using Elluminate. Whilst it has its bad days, in general Elluminate is reliable and I am fairly confident in getting people online and in facilitating communication on the platform. So when I was asked to help organise an online course for careers guidance professionals, I based it around a mix of self directed activities using PBWorks and simultaneous online sessions in Elluminate.
Then came the problem. Elluminate is a Java based application and requires both Java to be installed and the opening of a couple of ports which are sometime closed by systems administrators. Indeed the ports had been closed but that obstacle could be overcome. But, for one reason or another (I am not quite sure what), the application could not be got to run on Windows XP machines on the clients network. So I was left looking for an alternative.
First on the list was Net Webinar. I was not much taken by this given the web page marketing hype (and the price) but we had been recommended to use it by our client. It is Applet based avoiding the need for Java or downloads and I could set up a free month’s trial. The application seemed very much to emphasise the role of the presenter. There was no shared whiteboard and the main role of participants seemed to be to ask text questions. Sadly last night the person I was collaborating with was unable to access the webinar I set up (I suspect an issue with Windows 7 netbook version). Today I tried again with another colleague and it all worked quite well but I couldn’t hear any audio from her. The manual is also curious, seeming to focus more on toll paid telephony than anything else!
Next we looked again at Flash meeting. Although I use it regularly for project meetings I had never tried it with the whiteboard and tools enabled. For interactivity, this requires each user to have their own account. Furthermore the design does not really work, neither are the presentation tools far developed. Flash meeting is as the name suggests a meeting tool, I think.
On to DimDIm. I like the design, although functionality is limited by only five microphones being available. And the big failing of many of these system seems to be that the Flash system they use is unreliable. When switching between modes – whiteboard, presentation etc. it seemed to do things to my audio. And this morning, trying it amongst three of us, one person could hear everyone, whilst two of us could not hear each other. Promising but two buggy to risk with a non techie audience.
At this point I tried a skype shout out. The first reply was from Nergiz Kern. “NergizK @GrahamAttwell @cristinacost Maybe a bit unconventional but what about http://www.scribblar.com/ ? (If all else fails).” I liked the approach , unconventional or not. But once more the audio failed miserably. On skype someone (by now I have forgotten who) recommended WizIQ. oh dear, the moment I tried to invite Cristina Costa (who by now I had inveigled as a fellow tester), the whole site went crazy on me. Things were moving all over the place. More Flash problems I suspect. Another one ruled out.
I tried another two systems this morning. Similar results. With he notable exception of Flash meeting, the implementation of Flash in these systems seems very buggy. It might work on a good day for most people. Or it might not. And even in Flash meeting we spend a lot of time saying “can you hear me.”
I didn’t try Adobe Connect. I cannot afford it. And the trial version is too limited to use for the sessions I am trying to organise. It should also be remembered that Elluminate is not free – it is just that I am lucky to have access to an install.
So my conclusion – Flash doesn’t really work. And none of the free systems are yet good enough for working with non technical first time users. Disappointing really. My latest thinking is to re-jig the session and use an embedded slidecast, along with an embedded chat room in PBWorks. It is all free and with a bit of luck and a following wind it might work. Or perhaps to use Edmodo.
I’d be very interested to hear of your experiences of using these, or any other online seminar or workshop tools.
I was greatly inspired by the Wise Kids conference on Young People in a Digital World – Preparing, Inspiring and Supporting, held in Bangor in Wales on Wednesday. This was the second of two regional conferences, with videos from the first, in Swansea earlier in the week are available now online (the video by Tanya Byron, who advices the UK government on internet safety is encouraging from a policy point of view).
Here are a few impressionistic comments which by no means express the breadth and quality of the event.
Two things which particularly encouraged me. The first was the breadth of organisations represented by participants. This included teachers, local government officers, youth workers, researchers and delegates from internet and software companies and the voluntary sector. The second was the active involvement of young people themselves in the conference.
And for me, the highlight was the youth panel of some ten or so students from Ysgol Trfyan. They were thoughtful, articulate and above all opinionated. Having previously presented a Welsh language drama about e-safety, they went on to answer questions from participants in the conference. all but one said that if they were forced to choose they would give up television rather than the internet. But there main message was their opposition to the ban on accessing social networking sites and particular Facebook from school. They said the reason they had been told for the ban was that social networks had been used for cheating in exams (unlikely as I found this, a report in last weeks Guardian claims the use of mobile phones for cheating is on the increase!). However they could not see why Facebook has been banned when there was still access to other sites including games. “Facebook is better for learning than games”, said one. Another said: “Whatever they ban we will find a way around it:. And although there may have been an element of campaigning going on, when asked what site they accessed first when they went on the internet, nine said Facebook, one YouTube, and one shopping.
Members of the panel has obviously researched the question of e-safety in some depth in preparation for their drama performance. However, whilst they felt schools should do more to teach internet safety and that also parents should pay more attention to what their children were doing on the internet, they were against nanny programmes. They were also dubious that present age restrictions of access to sites like Facebook were working. One member of the panel said that if her younger sister insisted she was going to set up a Facebook account,, despite being under 13, at the end of the day it was pointless to try to stop her but instead she would try to watch out for her sister’s safety!
The issue of safety tended to overwhelm the conference. As chair Alan Davies said, we seemed to be doing a lot of preparing, and supporting, but not so much inspiring.
Especially in the workshop sessions there was a lot of inspiring. I enjoyed the presentation by Rebecca Newton on Moshi Monsters. But my favourites were the workshop sessions by John Davitt – Occupy the Hand and Mind – simple strategies to make learners active with New Tools – and Leon Cynch’s brave exploration of the suddenly unfashionable Second Life.
However these sessions were very much geared towards teachers and trainers. There is a big gap – a gap between what such pioneers as John and Leon are doing and the reality of what our systems administrators and school managers are allowing. And it is that gap which was so eloquently exposed by the students from Ysgol Trfyan. The issue of firewalls, white lists and so on is not an administrative issue. If education is to keep in touch with the way young people (and older people too) are exploring and using the internet for learning, for work and for play, then we have to rethink the present absurd policy of banning social software.
Yes, online safety is an issue. But Wise Kids has shown that internet safety is computable with open systems and that educating young people is a better policy than policing them.
Much of our work in Pontydysgu involves trying to support the learning and knowledge development needs of others – individuals and organisations. So it was interesting when I was asked what were our learning needs. This is what I wrote:
Pontydysgu is an SME, based in Wales, UK.
It employees one full time worker, one intern student and four part time workers. Pontydysgu is a research and development company, working in the field of information and technology communications for knowledge development and sharing and education and learning.
Staff are distributed, with three of the workers mainly based n Wales and three in Bremen, Germany. Although the organisation has two offices, in Pontypridd and Bremen, most staff work from home and are heavily reliant on computer based technologies for coordination and communication.
Most of the work of the organisation is project based, with projects varying in length between three months and four years. Clients include both the private and public sector, with a number of projects sponsored by the European Commission. The projects involve a considerable amount of traveling and at any one time, half of the staff may be away from the offices.
Pontydysgu is a knowledge based organisation and the work involves continuos learning in multiple disciplinary based fields. Excepting the Intern student all of the staff are qualified to degree level.
Learning is informal and on-the-job and may take as high as 33 per cent of work time. This process is not unproblematic. There are issues as to how to coordinate learning, how to support what is essentially peer based learning and how to develop a shared organisational knowledge base. Whilst staff are highly motivated in self learning, there is an issue as to how best to balance individual learning interests with organisational learning needs.
Formal courses are generally seen as too inflexible to meet learning needs. Accreditation is not required by the company, but the development and use of a portfolio would allow individual learning to become more transparent than it is at present and allow for potential transfer in future employment.
The organisation has invested in mobile devices and all employees have an iPod touch. However the use of such devices is largely up to individual staff. The organisation is presently looking at the use of advanced smartphones to improve communication and learning.
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